Inventor · disambiguated record
Gregory Pogossiants
Also filed as: POGOSSIANTS GREGORY
5 granted patents·7 pending applications·553 citations·filing 2000–2007
86Inventor score
Top patents by PatentIndex Score
12 records- 0195US8018921B2Using XML expressed primitives for platform and system-independent call modelingGENESYS TELECOMM LAB INC·Filed 2005·Granted Sep 13, 2011·48 cites·20 claims
- 0294US6449358B1Method for predicting and managing call load by determining the optimum frequency of outbound call generation during an out-bound calling campaign from a call centerGENESYS TELECOMM LAB INC·Filed 2000·Granted Sep 10, 2002·205 cites·2 claims
- 0392US6985478B2Using XML expressed primitives for platform and system-independent call modelingGENESYS TELECOMM LAB INC·Filed 2001·Granted Jan 10, 2006·90 cites·24 claims
- 0491US6286033B1Method and apparatus for distributing computer integrated telephony (CTI) scripts using extensible mark-up language (XML) for mixed platform distribution and third party manipulationGENESYS TELECOMM LAB INC·Filed 2000·Granted Sep 4, 2001·192 cites·17 claims
- 0570US7165113B2Computer language for defining business conversationsHEWLETT PACKARD DEVELOPMENT CO·Filed 2001·Granted Jan 16, 2007·18 cites·23 claims
- 0661US2008046531A1System for Routing Electronic MailsSHTIVELMAN YURI·Filed 2007·Application pending·0 cites
- 0756US2008043955A1Escalatory Reactive Call RoutingSHTIVELMAN YURI·Filed 2007·Application pending·0 cites
- 0855US2008043728A1Apparatus and Methods for Coordinating Telephone and Data CommunicationsMILOSLAVSKY ALEC·Filed 2007·Application pending·0 cites
- 0955US2008049929A1Skill-Based Real-time Call Routing in Telephony SystemsMILOSLAVSKY ALEC·Filed 2007·Application pending·0 cites
- 1055US2008043975A1Dynamic Re-routingMILOSLAVSKY ALEC·Filed 2007·Application pending·0 cites
- 1145US2001040887A1Apparatus and methods enhancing call routing to and within call-centersFiled 2001·Application pending·0 cites
- 1244US2003043832A1Method for predicting and managing call load by determining the optimum frequency of outbound call generation during an out-bound calling campaign from a call centerFiled 2002·Application pending·0 cites
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Identity basis: PatentsView inventor disambiguation (2025Q4-odp release). How scoring works →