Inventor · disambiguated record
Grigory Shenkman
Also filed as: SHENKMAN GRIGORY
1 granted patent·2 pending applications·270 citations·filing 1998–2007
57Inventor score
Top patents by PatentIndex Score
3 records- 0188US6389007B1Method and apparatus for providing integrated routing for PSTN and IPNT calls in a call centerGENESYS TELECOMM LAB INC·Filed 1998·Granted May 14, 2002·270 cites·8 claims
- 0248US2009171752A1Method for Predictive Routing of Incoming Transactions Within a Communication Center According to Potential Profit AnalysisGALVIN BRIAN·Filed 2007·Application pending·0 cites
- 0318US2001011228A1Method for predictive routing of incoming calls within a communication center according to history and maximum profit/contribution analysisFiled 1998·Application pending·0 cites
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Identity basis: PatentsView inventor disambiguation (2025Q4-odp release). How scoring works →