Inventor · disambiguated record
Igor Neyman
Also filed as: NEYMAN IGOR
34 granted patents·10 pending applications·3,425 citations·filing 1997–2015
99Inventor score
Files withGENESYS TELECOMM LAB INC31MILOSLAVSKY ALEC4NEYMAN IGOR4SHTIVELMAN YURI2GENESYS TELECOMM LABORATOIRIES1
Top patents by PatentIndex Score
44 records- 0198US6373836B1Apparatus and methods in routing internet protocol network telephony calls in a centrally-managed call center systemGENESYS TELECOMM LAB INC·Filed 1998·Granted Apr 16, 2002·611 cites·4 claims
- 0296US6175564B1Apparatus and methods for managing multiple internet protocol capable call centersGENESYS TELECOMM LAB INC·Filed 1998·Granted Jan 16, 2001·459 cites·11 claims
- 0395US6981020B2Apparatus and methods for routing electronic mail in a processing centerGENESYS TELECOMM LAB INC·Filed 2000·Granted Dec 27, 2005·90 cites·10 claims
- 0494US7715332B2Determining presence for interaction routingGENESYS TELECOMM LAB INC·Filed 2007·Granted May 11, 2010·21 cites·5 claims
- 0594US7619996B2Determining presence for interaction routingGENESYS TELECOMM LAB INC·Filed 2007·Granted Nov 17, 2009·20 cites·6 claims
- 0694US7460496B2Routing emails to a plurality of agentsGENESYS TELECOMM LAB INC·Filed 2005·Granted Dec 2, 2008·26 cites·11 claims
- 0794US6263066B1Multimedia managing and prioritized queuing system integrated with intelligent routing capabilityGENESYS TELECOMM LAB INC·Filed 1998·Granted Jul 17, 2001·183 cites·15 claims
- 0894US5926538AMethod for routing calls to call centers based on statistical modeling of call behaviorGENESYS TELECOMM LAB INC·Filed 1997·Granted Jul 20, 1999·391 cites·10 claims
- 0992US8031698B2Telephony intelligence in a data packet networkGENESYS TELECOMM LAB INC·Filed 2007·Granted Oct 4, 2011·22 cites·5 claims
- 1092US6434231B2Virtualized computer telephony integrated link for enhanced functionality in call centersGENESYS TELECOMM LAB INC·Filed 2000·Granted Aug 13, 2002·85 cites·2 claims
- 1191US8358769B2Personal desktop routerGENESYS TELECOMM LAB INC·Filed 2007·Granted Jan 22, 2013·21 cites·5 claims
- 1290US6735298B2Call and data correspondence in a call-in center employing virtual restructuring for computer telephony integrated functionalityGENESYS TELECOMM LABORATOIRIES·Filed 2002·Granted May 11, 2004·64 cites·5 claims
- 1389US6215783B1Private IP telephony backbone linking widely-distributed enterprise sitesGENESYS TELECOMM LAB INC·Filed 1998·Granted Apr 10, 2001·158 cites·6 claims
- 1487US6581105B2Apparatus and method for improving e-mail routing in an internet protocol network telephony call-in centerGENESYS TELECOMM LAB INC·Filed 1999·Granted Jun 17, 2003·99 cites·34 claims
- 1587US6560328B1Voice extensions in a call-in center employing virtual restructuring for computer telephony integrated functionalityGENESYS TELECOMM LAB INC·Filed 1997·Granted May 6, 2003·215 cites·8 claims
- 1685US9516171B2Personal desktop routerGENESYS TELECOMMUNICATIONS LABORATORIES INC·Filed 2015·Granted Dec 6, 2016·5 cites·6 claims
- 1785US7903807B2Call and data correspondence in a call-in center employing virtual restructuring for computer telephony integrated functionalityGENESYS TELECOMM LAB INC·Filed 2004·Granted Mar 8, 2011·29 cites·6 claims
- 1885US6198739B1Voice extensions in a call-in center employing virtual restructuring for computer telephony integrated functionalityGENESYS TELECOMM LAB INC·Filed 1997·Granted Mar 6, 2001·76 cites·17 claims
- 1983US6879586B2Internet protocol call-in centers and establishing remote agentsGENESYS TELECOMM LAB INC·Filed 1998·Granted Apr 12, 2005·107 cites·10 claims
- 2083US6005931ANegotiated routing in telephony systemsGENESYS TELECOMM LAB INC·Filed 1997·Granted Dec 21, 1999·88 cites·12 claims
- 2182US7020264B1Negotiated routing in telephony systemsGENESYS TELECOMM LAB INC·Filed 2000·Granted Mar 28, 2006·26 cites·4 claims
- 2281US6148074APersonal desktop routerGENESYS TELECOMM LAB INC·Filed 1997·Granted Nov 14, 2000·94 cites·13 claims
- 2380US6480600B1Call and data correspondence in a call-in center employing virtual restructuring for computer telephony integrated functionalityGENESYS TELECOMM LAB INC·Filed 1997·Granted Nov 12, 2002·64 cites·5 claims
- 2478US7415009B2Telephony intelligence in a data packet networkGENESYS TELECOMM LAB INC·Filed 2004·Granted Aug 19, 2008·20 cites·18 claims
- 2578US7031442B1Methods and apparatus for personal routing in computer-simulated telephonyGENESYS TELECOMM LAB INC·Filed 1997·Granted Apr 18, 2006·56 cites·8 claims
- 2678US6625139B2Apparatus and methods for coordinating internet protocol telephone and data communicationsGENESYS TELECOMM LAB INC·Filed 1998·Granted Sep 23, 2003·92 cites·12 claims
- 2778US6459697B1Integrated telephony network combining a packet data network and a dedicated—connection networkGENESYS TELECOMM LAB INC·Filed 1998·Granted Oct 1, 2002·65 cites·14 claims
- 2876USRE45606ECall and data correspondence in a call-in center employing virtual restructuring for computer telephony integrated functionalityNEYMAN IGOR·Filed 2013·Granted Jul 7, 2015·4 cites·6 claims
- 2971US6122360ANegotiated routing in telephony systemsGENESYS TELECOMM LAB INC·Filed 1999·Granted Sep 19, 2000·45 cites·12 claims
- 3067US6359981B1Virtualized computer telephony integrated link for enhanced functionality in call centersGENESYS TELECOMM LAB INC·Filed 1997·Granted Mar 19, 2002·29 cites·5 claims
- 3163US6731626B1Telephony intelligence in a data packet networkGENESYS TELECOMM LAB INC·Filed 1998·Granted May 4, 2004·32 cites·8 claims
- 3261US6018578ACall and data correspondence in a call-in center employing virtual restructuring for computer telephony integrated functionalityGENESYS TELECOMM LAB INC·Filed 1997·Granted Jan 25, 2000·48 cites·10 claims
- 3361US5940495AVirtualized computer telephony integrated link for enhanced functionalityGENESYS TELECOMM LAB INC·Filed 1997·Granted Aug 17, 1999·47 cites·12 claims
- 3461US2008046531A1System for Routing Electronic MailsSHTIVELMAN YURI·Filed 2007·Application pending·0 cites
- 3556US6549539B1Platform-independent DNT intelligent networkGENESYS TELECOMM LAB INC·Filed 1998·Granted Apr 15, 2003·33 cites·8 claims
- 3656US2008043955A1Escalatory Reactive Call RoutingSHTIVELMAN YURI·Filed 2007·Application pending·0 cites
- 3755US2008043728A1Apparatus and Methods for Coordinating Telephone and Data CommunicationsMILOSLAVSKY ALEC·Filed 2007·Application pending·0 cites
- 3855US2008049929A1Skill-Based Real-time Call Routing in Telephony SystemsMILOSLAVSKY ALEC·Filed 2007·Application pending·0 cites
- 3955US2008043975A1Dynamic Re-routingMILOSLAVSKY ALEC·Filed 2007·Application pending·0 cites
- 4050US2013129067A1Personal desktop routerNEYMAN IGOR·Filed 2012·Application pending·0 cites
- 4149US2010172486A1Determining Presence for Interaction RoutingMILOSLAVSKY ALEC·Filed 2010·Application pending·0 cites
- 4248US2006133594A1Call center apparatus and functionality in telephonyNEYMAN IGOR·Filed 2005·Application pending·0 cites
- 4340US2013230160A1Call and data correspondence in a call-in center employing virtual restructuring for computer telephony integrated functionalityNEYMAN IGOR·Filed 2013·Application pending·0 cites
- 4427US2012011449A1Messaging systemSASSON ORI·Filed 2010·Application pending·0 cites
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Identity basis: PatentsView inventor disambiguation (2025Q4-odp release). How scoring works →