Inventor · disambiguated record
Irene Ma
Also filed as: MA IRENE · MA IRENE F
8 granted patents·2 pending applications·59 citations·filing 2016–2023
84Inventor score
Top patents by PatentIndex Score
10 records- 0196US10748157B1Method and system for determining levels of search sophistication for users of a customer self-help system to personalize a content search user experience provided to the users and to increase a likelihood of user satisfaction with the search experienceINTUIT INC·Filed 2017·Granted Aug 18, 2020·23 cites·30 claims
- 0295US10552843B1Method and system for improving search results by recency boosting customer support content for a customer self-help system associated with one or more financial management systemsINTUIT INC·Filed 2016·Granted Feb 4, 2020·18 cites·23 claims
- 0393US11424945B1Techniques for avoiding conflicting user actions during a video collaboration sessionDROPBOX INC·Filed 2021·Granted Aug 23, 2022·6 cites·20 claims
- 0487US11863600B2Techniques for efficient communication during a video collaboration sessionDROPBOX INC·Filed 2021·Granted Jan 2, 2024·2 cites·20 claims
- 0586US10528576B1Automated search recipe generationINTUIT INC·Filed 2017·Granted Jan 7, 2020·6 cites·20 claims
- 0678US10467541B2Method and system for improving content searching in a question and answer customer support system by using a crowd-machine learning hybrid predictive modelINTUIT INC·Filed 2016·Granted Nov 5, 2019·4 cites·23 claims
- 0768US11423411B2Search results by recency boosting customer support contentINTUIT INC·Filed 2019·Granted Aug 23, 2022·0 cites·20 claims
- 0865US2024098121A1Techniques for efficient communication during a video collaboration sessionDROPBOX INC·Filed 2023·Application pending·0 cites
- 0959US2023006852A1Techniques for avoiding conflicting user actions during a video collaboration sessionDROPBOX INC·Filed 2022·Application pending·0 cites
- 1057US11797544B2Automated search recipe generationINTUIT INC·Filed 2019·Granted Oct 24, 2023·0 cites·20 claims
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Identity basis: PatentsView inventor disambiguation (2025Q4-odp release). How scoring works →