Inventor · disambiguated record

James E. Ertel

Also filed as: ERTEL JAMES E

1 granted patent·157 citations·filing 1998–1998

55Inventor score

Technology areasH04M

Files withAVAYA TECHNOLOGY CORP1

Top patents by PatentIndex Score

1 record

0186US6366666B2Adjustment of call selection to achieve target values for interval-based performance metrics in a call centerAVAYA TECHNOLOGY CORP·Filed 1998·Granted Apr 2, 2002·157 cites·33 claims

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