Inventor · disambiguated record
James K. Noble, Jr.
Also filed as: NOBLE JAMES · NOBLE JAMES K · NOBLE JR JAMES K · NOBLE PATRICIA S
48 granted patents·976 citations·filing 1975–2019
98Inventor score
Top patents by PatentIndex Score
48 records- 0198US10284723B1Managing multiple agent communication sessions in a contact centerNOBLE SYSTEMS CORP·Filed 2016·Granted May 7, 2019·56 cites·20 claims
- 0298US8036374B2Systems and methods for detecting call blocking devices or servicesNOBLE SYSTEMS CORP·Filed 2005·Granted Oct 11, 2011·134 cites·11 claims
- 0397US8488769B1Non-scheduled training for an agent in a call centerNOBLE JR JAMES K·Filed 2012·Granted Jul 16, 2013·56 cites·20 claims
- 0496US9560210B1Telephone call processing modifications related to call acceptance for an incoming call received at a contact centerNOBLE SYSTEMS CORP·Filed 2015·Granted Jan 31, 2017·19 cites·20 claims
- 0596US8935172B1Fulfilling staffing requirements via an interactive voice response systemNOBLE SYSTEMS CORP·Filed 2012·Granted Jan 13, 2015·34 cites·18 claims
- 0696US8781092B2Systems and methods for callback processingNOBLE JR JAMES K·Filed 2005·Granted Jul 15, 2014·76 cites·38 claims
- 0796US8644489B1Forced schedule adherence for contact center agentsNOBLE SYSTEMS CORP·Filed 2013·Granted Feb 4, 2014·40 cites·19 claims
- 0896US8535059B1Learning management system for call center agentsNOBLE SYSTEMS CORP·Filed 2012·Granted Sep 17, 2013·35 cites·8 claims
- 0995US8391466B1Generating communication forecasts and schedules based on multiple outbound campaignsNOBLE JR JAMES K·Filed 2012·Granted Mar 5, 2013·35 cites·21 claims
- 1093US9456076B1Handling audio path failure and poor quality of service for voice calls in a contact centerNOBLE SYSTEMS CORP·Filed 2016·Granted Sep 27, 2016·10 cites·20 claims
- 1193US8675839B1Reporting unavailable trunk-related resources for a predictive dialer using a dynamic pacing algorithmNOBLE JR JAMES K·Filed 2012·Granted Mar 18, 2014·20 cites·17 claims
- 1292US6267392B1Snowmobile steering skiFiled 2000·Granted Jul 31, 2001·45 cites·17 claims
- 1391US9431842B1Regulate the charging of a mobile deviceNOBLE SYSTEMS CORP·Filed 2014·Granted Aug 30, 2016·14 cites·18 claims
- 1491US8553873B1Revising outbound forecasts and corresponding schedules based on performance dataNOBLE SYSTEMS CORP·Filed 2012·Granted Oct 8, 2013·16 cites·13 claims
- 1590US9813559B1Addressing trunk-related resource deficiencies for a predictive dialer using a dynamic pacing algorithmNOBLE SYSTEMS CORP·Filed 2014·Granted Nov 7, 2017·13 cites·23 claims
- 1690US9538009B1Accurate dispositioning of a telephone call by reconciliating cause codes with in-band audio informationNOBLE SYSTEMS CORP·Filed 2016·Granted Jan 3, 2017·8 cites·20 claims
- 1790US8654964B1Agent-centric processing of prioritized outbound contact listsNOBLE SYSTEMS CORP·Filed 2012·Granted Feb 18, 2014·11 cites·20 claims
- 1890US6012728ASnowmobile steering skiFiled 1997·Granted Jan 11, 2000·63 cites·6 claims
- 1989US9781264B1Best time to communicate with parties having multiple contactsNOBLE SYSTEMS CORP·Filed 2017·Granted Oct 3, 2017·4 cites·19 claims
- 2088US8965779B1Fulfilling staffing requirements via an interactive voice response systemNOBLE SYSTEMS CORP·Filed 2014·Granted Feb 24, 2015·7 cites·18 claims
- 2188US8254555B1Systems and methods for managing inbound calls and outbound calls for a specific agentNOBLE JR JAMES K·Filed 2012·Granted Aug 28, 2012·10 cites·18 claims
- 2286US10530928B1Answering machine detection (“AMD”) for a contact center by using AMD meta-dataNOBLE SYSTEMS CORP·Filed 2017·Granted Jan 7, 2020·6 cites·20 claims
- 2386US8538006B1Systems, methods, and computer program products for providing interactive interfaces to call center agentsNOBLE JR JAMES K·Filed 2012·Granted Sep 17, 2013·10 cites·17 claims
- 2486US8233609B2Systems and methods for managing call processing for a specific agentNOBLE JR JAMES K·Filed 2005·Granted Jul 31, 2012·11 cites·16 claims
- 2586US6626444B2Snowmobile steering skiPOLARIS INC·Filed 2001·Granted Sep 30, 2003·32 cites·33 claims
- 2686US5700020ASnowmobile steering skiFiled 1996·Granted Dec 23, 1997·62 cites·20 claims
- 2784US8811581B1Reporting unavailable trunk-related resources for a predictive dialer using a dynamic pacing algorithmNOBLE SYSTEMS CORP·Filed 2014·Granted Aug 19, 2014·6 cites·20 claims
- 2883US9787839B1Accurate dispositioning of a telephone call by reconciling cause codes with in-band audio informationNOBLE SYSTEMS CORP·Filed 2016·Granted Oct 10, 2017·4 cites·20 claims
- 2983US9686747B1Regulate current battery usage of a mobile deviceNOBLE SYSTEMS CORP·Filed 2016·Granted Jun 20, 2017·3 cites·18 claims
- 3083US9319525B1Best time to call parties having multiple contactsNOBLE SYSTEMS CORP·Filed 2014·Granted Apr 19, 2016·5 cites·16 claims
- 3182US9736307B1Telephone call processing modifications related to call acceptance for an incoming call received at a contact centerNOBLE SYSTEMS CORP·Filed 2016·Granted Aug 15, 2017·3 cites·20 claims
- 3280US9325841B1Determining whether the local time where a mobile device is located is within a calling window of timeNOBLE SYSTEMS CORP·Filed 2014·Granted Apr 26, 2016·4 cites·18 claims
- 3379US10212200B1Handling audio path failure and poor quality of service for voice calls in a contact centerNOBLE SYSTEMS CORP·Filed 2017·Granted Feb 19, 2019·2 cites·15 claims
- 3478US8917852B1Agent-centric processing of prioritized outbound contact listsNOBLE SYSTEMS CORP·Filed 2014·Granted Dec 23, 2014·3 cites·20 claims
- 3578US7587040B2Systems and methods for detecting false signals on an outbound callNOBLE SYSTEMS CORP·Filed 2005·Granted Sep 8, 2009·6 cites·20 claims
- 3676US9942402B1Telephone call processing modifications related to call acceptance for an incoming call received at a contact centerNOBLE SYSTEMS CORP·Filed 2017·Granted Apr 10, 2018·2 cites·20 claims
- 3774US6356634B1System for pre-recording and later interactive playback of scripted messages during a call engagementNOBLE SYSTEMS CORP·Filed 1999·Granted Mar 12, 2002·65 cites·34 claims
- 3873US8731174B1Early scheduled break allowance for contact center agentsNOBLE SYSTEMS CORP·Filed 2014·Granted May 20, 2014·2 cites·22 claims
- 3971US8761375B1Unpaid break time for contact center agentsNOBLE SYSTEMS CORP·Filed 2013·Granted Jun 24, 2014·2 cites·20 claims
- 4070US8594303B1Unpaid break time for contact center agentsNOBLE SYSTEMS CORP·Filed 2013·Granted Nov 26, 2013·2 cites·20 claims
- 4168US9520732B1Regulate current battery usage of a mobile deviceNOBLE SYSTEMS CORP·Filed 2016·Granted Dec 13, 2016·1 cites·18 claims
- 4268US9083800B1Agent-centric processing of prioritized outbound contact listsNOBLE SYSTEMS CORP·Filed 2014·Granted Jul 14, 2015·1 cites·20 claims
- 4368US3974890ASnowmobile suspensionNOBLE JAMES·Filed 1975·Granted Aug 17, 1976·21 cites·13 claims
- 4467USRE39012ESnowmobile steering skiPOLARIS INC·Filed 2003·Granted Mar 14, 2006·17 cites·17 claims
- 4555US10225404B1Accurate dispositioning of a telephone call by reconciling cause codes with in-band audio informationNOBLE SYSTEMS CORP·Filed 2017·Granted Mar 5, 2019·0 cites·20 claims
- 4654US10567582B1Managing multiple agent communication sessions in a contact centerNOBLE SYSTEMS CORP·Filed 2019·Granted Feb 18, 2020·0 cites·20 claims
- 4753US9882944B1Handling audio path failure and poor quality of service for voice calls in a contact centerNOBLE SYSTEMS CORP·Filed 2016·Granted Jan 30, 2018·0 cites·15 claims
- 4850US9736303B1Best time to call parties having multiple contactsNOBLE SYSTEMS CORP·Filed 2016·Granted Aug 15, 2017·0 cites·16 claims
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Identity basis: PatentsView inventor disambiguation (2025Q4-odp release). How scoring works →