Inventor · disambiguated record
Joao Carmo
Also filed as: CARMO JOAO
2 granted patents·1 pending application·41 citations·filing 2019–2022
61Inventor score
Technology areasG06Q
Files withTALKDESK INC3
Top patents by PatentIndex Score
3 records- 0193US10827071B1System and method for SMS and email enabled automated agent assistance within a cloud-based contact centerTALKDESK INC·Filed 2019·Granted Nov 3, 2020·39 cites·20 claims
- 0281US11706339B2System and method for communication analysis for use with agent assist within a cloud-based contact centerTALKDESK INC·Filed 2019·Granted Jul 18, 2023·2 cites·18 claims
- 0368US2023029707A1System and method for automated agent assistance within a cloud-based contact centerTALKDESK INC·Filed 2022·Application pending·0 cites
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Identity basis: PatentsView inventor disambiguation (2025Q4-odp release). How scoring works →