Inventor · disambiguated record
Jonathan Paden
Also filed as: PADEN JONATHAN · PADEN JONATHAN A
15 granted patents·9 pending applications·249 citations·filing 2004–2012
93Inventor score
Files withSBC KNOWLEDGE VENTURES LP10AT & T IP I LP6PADEN JONATHAN4DALLESSANDRO LONA N1GRAHAM JOHN F1
Top patents by PatentIndex Score
24 records- 0190US8899937B2Excessive wind portal for wind turbinesGRAHAM JOHN F·Filed 2011·Granted Dec 2, 2014·14 cites·7 claims
- 0290US8646051B2Automated password reset via an interactive voice response systemPADEN JONATHAN·Filed 2004·Granted Feb 4, 2014·115 cites·18 claims
- 0388US7197130B2Dynamic load balancing between multiple locations with different telephony systemSBC KNOWLEDGE VENTURES LP·Filed 2004·Granted Mar 27, 2007·41 cites·20 claims
- 0484US8102992B2Dynamic load balancing between multiple locations with different telephony systemPADEN JONATHAN·Filed 2007·Granted Jan 24, 2012·9 cites·22 claims
- 0579US8223954B2System and method for automating customer relations in a communications environmentDALLESSANDRO LONA N·Filed 2005·Granted Jul 17, 2012·17 cites·25 claims
- 0675US7346152B2Intelligently providing dialup access numbers using an automated voice response systemSBC KNOWLEDGE VENTURES LP·Filed 2004·Granted Mar 18, 2008·16 cites·15 claims
- 0772US8488770B2System and method for automating customer relations in a communications environmentMAHONEY KIRK·Filed 2012·Granted Jul 16, 2013·6 cites·20 claims
- 0870US8588382B2Method and apparatus for reconstructing call paths in multiple telephony sessionsPADEN JONATHAN·Filed 2010·Granted Nov 19, 2013·3 cites·19 claims
- 0968US7660233B2Reporting dial-up access problems using a real-time automated systemAT & T IP I LP·Filed 2004·Granted Feb 9, 2010·12 cites·14 claims
- 1066US7609825B2Method and apparatus for automated billing and crediting of customer accountsAT & T IP I LP·Filed 2005·Granted Oct 27, 2009·2 cites·22 claims
- 1165US7715536B2Method and apparatus for reconstructing call paths in multiple telephony sessionsAT & T IP I LP·Filed 2005·Granted May 11, 2010·2 cites·15 claims
- 1265US7624278B2Resetting access account passwords of a multitude of compartmentalized systemsAT & T IP I LP·Filed 2004·Granted Nov 24, 2009·8 cites·21 claims
- 1364US8036353B2Method and apparatus for issuing a creditAT & T IP I LP·Filed 2009·Granted Oct 11, 2011·0 cites·21 claims
- 1456US7978835B2System and method for automatically notifying a customer via phone of service restorationAT & T IP I LP·Filed 2004·Granted Jul 12, 2011·4 cites·14 claims
- 1552US8660256B2Dynamic load balancing between multiple locations with different telephony systemPADEN JONATHAN·Filed 2011·Granted Feb 25, 2014·0 cites·20 claims
- 1648US2008063178A1Agent call flow monitoring and evaluationSBC KNOWLEDGE VENTURES LP·Filed 2006·Application pending·0 cites
- 1748US2006165057A1Presenting dialup access numbers status information using an automated voice response systemSBC KNOWLEDGE VENTURES LP·Filed 2004·Application pending·0 cites
- 1848US2006146992A1System and method for real time monitoring an interactive voice response systemSBC KNOWLEDGE VENTURES LP·Filed 2004·Application pending·0 cites
- 1946US2006083219A1Using information about dialup access numbers in a service region to support customer service interactionsSBC KNOWLEDGE VENTURES LP·Filed 2004·Application pending·0 cites
- 2046US2006109974A1System and method for IVR transfer of an inbound callSBC KNOWLEDGE VENTURES LP·Filed 2004·Application pending·0 cites
- 2142US2007043611A1Method for correlating marketing effectiveness in an interactive voice response systemSBC KNOWLEDGE VENTURES LP·Filed 2005·Application pending·0 cites
- 2242US2006085538A1System and method for enhanced network monitoringSBC KNOWLEDGE VENTURES LP·Filed 2004·Application pending·0 cites
- 2341US2007041523A1Method for identifying and responding to chronic callers in an interactive voice response systemSBC KNOWLEDGE VENTURES LP·Filed 2005·Application pending·0 cites
- 2430US2007127438A1Method and system for processing telephone technical supportNEWMAN SCOTT·Filed 2005·Application pending·0 cites
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Identity basis: PatentsView inventor disambiguation (2025Q4-odp release). How scoring works →