Inventor · disambiguated record
Kelvin Hung
Also filed as: HUNG KELVIN · HUNG KELVIN M
9 granted patents·2 pending applications·242 citations·filing 2007–2020
88Inventor score
Top patents by PatentIndex Score
11 records- 0198US10083213B1Method and system for routing a question based on analysis of the question content and predicted user satisfaction with answer content before the answer content is generatedINTUIT INC·Filed 2015·Granted Sep 25, 2018·167 cites·21 claims
- 0296US10134050B1Method and system for facilitating the production of answer content from a mobile device for a question and answer based customer support systemINTUIT INC·Filed 2015·Granted Nov 20, 2018·29 cites·28 claims
- 0393US10755294B1Method and system for increasing use of mobile devices to provide answer content in a question and answer based customer support systemINTUIT INC·Filed 2015·Granted Aug 25, 2020·11 cites·11 claims
- 0493US10599699B1Processing unstructured voice of customer feedback for improving content rankings in customer support systemsINTUIT INC·Filed 2016·Granted Mar 24, 2020·13 cites·15 claims
- 0581US11429988B2Method and system for increasing use of mobile devices to provide answer content in a question and answer based customer support systemINTUIT INC·Filed 2020·Granted Aug 30, 2022·1 cites·18 claims
- 0681US8788334B2Online marketing platformROSE ROBERT·Filed 2007·Granted Jul 22, 2014·18 cites·53 claims
- 0763US8656298B2System and method for conducting online campaignsROSE ROBERT·Filed 2008·Granted Feb 18, 2014·2 cites·21 claims
- 0859US10496637B2Method and system for personalizing software based on real time tracking of voice-of-customer feedbackINTUIT INC·Filed 2016·Granted Dec 3, 2019·1 cites·25 claims
- 0958US11734330B2Processing unstructured voice of customer feedback for improving content rankings in customer support systemsINTUIT INC·Filed 2020·Granted Aug 22, 2023·0 cites·20 claims
- 1055US2010094849A1Systems and methods for creating user generated content incorporating content from a content catalogROSE ROBERT·Filed 2009·Application pending·0 cites
- 1154US2014244741A1Computer-Implemented System And Method For Context-Based APP Searching And APP Use InsightsSTELLR INC·Filed 2013·Application pending·0 cites
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Identity basis: PatentsView inventor disambiguation (2025Q4-odp release). How scoring works →