Inventor · disambiguated record
Kenneth D. Tuchman
Also filed as: TUCHMAN KENNETH D
23 granted patents·9 pending applications·650 citations·filing 2006–2016
96Inventor score
Top patents by PatentIndex Score
32 records- 0198US9173090B2Method for activating services associated with a product via a service center supporting a variety of productsTUCHMAN KENNETH D·Filed 2011·Granted Oct 27, 2015·97 cites·22 claims
- 0298US8533857B2Methods for providing cross-vendor support servicesTUCHMAN KENNETH D·Filed 2011·Granted Sep 10, 2013·133 cites·21 claims
- 0396US7658327B2Virtual retail assistantTELETECH HOLDINGS INC·Filed 2006·Granted Feb 9, 2010·172 cites·17 claims
- 0495US9843681B2Method for connecting users with agents based on dynamic user interactions with contentTUCHMAN KENNETH D·Filed 2015·Granted Dec 12, 2017·11 cites·23 claims
- 0595US9042540B2Method for providing support using answer engine and dialog rulesTUCHMAN KENNETH D·Filed 2013·Granted May 26, 2015·29 cites·21 claims
- 0694US9336526B2Method for providing support using answer engine and dialog rulesTUCHMAN KENNETH D·Filed 2015·Granted May 10, 2016·19 cites·23 claims
- 0794US9178994B2Methods for providing self-support services using information from a viral sourceTUCHMAN KENNETH D·Filed 2011·Granted Nov 3, 2015·32 cites·24 claims
- 0894US9172806B2Method for providing support services using consumer selected specialists and specialist ratingsTUCHMAN KENNETH D·Filed 2014·Granted Oct 27, 2015·16 cites·24 claims
- 0994US8874636B2Method for providing support services using consumer selected specialist and specialist ratingsTUCHMAN KENNETH D·Filed 2012·Granted Oct 28, 2014·19 cites·16 claims
- 1094US8572707B2Multiple authentication mechanisms for accessing service center supporting a variety of productsTUCHMAN KENNETH D·Filed 2011·Granted Oct 29, 2013·24 cites·18 claims
- 1193US9454761B2Methods for providing cross-vendor support servicesTUCHMAN KENNETH D·Filed 2015·Granted Sep 27, 2016·8 cites·23 claims
- 1290US9569781B2Methods for providing cross-vendor support servicesTUCHMAN KENNETH D·Filed 2015·Granted Feb 14, 2017·5 cites·23 claims
- 1388US7881454B2Integrated call managementTELETECH HOLDINGS INC·Filed 2006·Granted Feb 1, 2011·39 cites·20 claims
- 1487US9225716B2Multiple authentication mechanisms for accessing service center supporting a variety of productsTUCHMAN KENNETH D·Filed 2013·Granted Dec 29, 2015·9 cites·21 claims
- 1587US8478652B2Platform for providing life-cycle product support servicesTUCHMAN KENNETH D·Filed 2011·Granted Jul 2, 2013·7 cites·18 claims
- 1686US8942369B2Method for providing support services using multi-channel navigator and route sequencesTUCHMAN KENNETH D·Filed 2012·Granted Jan 27, 2015·12 cites·27 claims
- 1784US9609132B2Method for connecting users with agents using user selected agents and agent ratingsTUCHMAN KENNETH D·Filed 2015·Granted Mar 28, 2017·2 cites·24 claims
- 1883US9357073B2Method and system for routing messages and connecting users associated with live-connected contentTUCHMAN KENNETH D·Filed 2015·Granted May 31, 2016·6 cites·26 claims
- 1981US9129286B2Methods for providing cross-vendor support servicesTUCHMAN KENNETH D·Filed 2013·Granted Sep 8, 2015·4 cites·21 claims
- 2079US9036807B1Method and system for routing messages and connecting users associated with live-connected contentTUCHMAN KENNETH D·Filed 2014·Granted May 19, 2015·5 cites·27 claims
- 2175US9990635B2Methods for providing cross-vendor support servicesTUCHMAN KENNETH D·Filed 2016·Granted Jun 5, 2018·1 cites·21 claims
- 2263US2013268404A1Platform for providing life-cycle product support servicesTUCHMAN KENNETH D·Filed 2013·Application pending·0 cites
- 2359US2015120357A1Method and system for providing live-connected contentTUCHMAN KENNETH D·Filed 2014·Application pending·0 cites
- 2456US9647898B2Method for providing media content using multi-channel navigator and route sequencesTUCHMAN KENNETH D·Filed 2014·Granted May 9, 2017·0 cites·22 claims
- 2552US2013046571A1Method for proactively predicting subject matter and skill set needed of support servicesTELETECH HOLDINGS INC·Filed 2011·Application pending·0 cites
- 2652US2013024277A1Platform to provide advertisements to users of registered productsTELETECH HOLDINGS INC·Filed 2011·Application pending·0 cites
- 2751US2012265696A1Methods for providing dynamic and proactive support servicesTUCHMAN KENNETH D·Filed 2011·Application pending·0 cites
- 2851US2012265694A1One-touch platform for product registration and supportTUCHMAN KENNETH D·Filed 2011·Application pending·0 cites
- 2951US2012265695A1One-touch support services application programming interfacesTUCHMAN KENNETH D·Filed 2011·Application pending·0 cites
- 3051US2012265697A1Methods for providing support services via an available communication channel based on user preference and client preferenceTUCHMAN KENNETH D·Filed 2011·Application pending·0 cites
- 3147US10009759B2Method and system for enabling and activating a functionality of an electronic deviceTELETECH HOLDINGS INC·Filed 2015·Granted Jun 26, 2018·0 cites·24 claims
- 3244US2015310446A1Method and System for Providing Support Services Using Interactive Media DocumentsTUCHMAN KENNETH D·Filed 2014·Application pending·0 cites
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Identity basis: PatentsView inventor disambiguation (2025Q4-odp release). How scoring works →