Inventor · disambiguated record
Maikl Adly Abdel-Malek Eskander
Also filed as: ESKANDER MAIKL ADLY ABDEL-MALEK
6 granted patents·3 pending applications·5 citations·filing 2023–2025
71Inventor score
Top patents by PatentIndex Score
9 records- 0186US11991314B1Calculating an estimated wait time at a contact centerZOOM VIDEO COMMUNICATIONS INC·Filed 2023·Granted May 21, 2024·4 cites·20 claims
- 0284US12412568B1Integrating an application programming interface with a contact centerZOOM COMMUNICATIONS INC·Filed 2023·Granted Sep 9, 2025·1 cites·20 claims
- 0373US2025280070A1Optimizing Intent Matching In Contact CenterZOOM COMMUNICATIONS INC·Filed 2025·Application pending·0 cites
- 0472US12341929B2Training an intent matching engine of a contact centerZOOM COMMUNICATIONS INC·Filed 2023·Granted Jun 24, 2025·0 cites·20 claims
- 0570US2025310440A1Contact Center Device Queue Wait Time EstimationZOOM COMMUNICATIONS INC·Filed 2025·Application pending·0 cites
- 0669US2025363983A1Response Generation In A Contact Center Using An Application Programming InterfaceZOOM COMMUNICATIONS INC·Filed 2025·Application pending·0 cites
- 0766US12355920B2Calculating an estimated wait timeZOOM COMMUNICATIONS INC·Filed 2024·Granted Jul 8, 2025·0 cites·20 claims
- 0858US12452370B2Connecting a user device to an agent device at a contact centerZOOM COMMUNICATIONS INC·Filed 2023·Granted Oct 21, 2025·0 cites·20 claims
- 0948US12432302B2Priority score-based connection of user device to agent deviceZOOM COMMUNICATIONS INC·Filed 2023·Granted Sep 30, 2025·0 cites·20 claims
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Identity basis: PatentsView inventor disambiguation (2025Q4-odp release). How scoring works →