Inventor · disambiguated record
Marc Hayes
Also filed as: HAYES JR MARC F · HAYES JR MARC FRANCIS · HAYES MARC · HAYES MARC F
18 granted patents·5 pending applications·213 citations·filing 2001–2024
94Inventor score
Files withLIVEPERSON INC10CONTACT AT ONCE LLC5CONTACT AT ONCEI LLC2LIVEPERSON AUTOMOTIVE LLC2ACCENTURE LLP1
Top patents by PatentIndex Score
23 records- 0193US11146683B2Context-aware redirection from telephony environment to messaging environmentLIVEPERSON INC·Filed 2020·Granted Oct 12, 2021·4 cites·30 claims
- 0293US10893145B2Context-aware redirection from telephony environment to messaging environmentLIVEPERSON INC·Filed 2020·Granted Jan 12, 2021·5 cites·69 claims
- 0392US11823195B2Request processing via rich messaging systemsLIVEPERSON INC·Filed 2021·Granted Nov 21, 2023·2 cites·21 claims
- 0492US11431849B2Context-aware redirection from telephony environment to messaging environmentLIVEPERSON INC·Filed 2021·Granted Aug 30, 2022·3 cites·48 claims
- 0592US10686938B1Context-aware redirection from telephony environment to messaging environmentLIVEPERSON INC·Filed 2019·Granted Jun 16, 2020·9 cites·20 claims
- 0692US7653573B2Customer messaging serviceACCENTURE LLP·Filed 2004·Granted Jan 26, 2010·119 cites·25 claims
- 0791US11689661B2Context-aware redirection from telephony environment to messaging environmentLIVEPERSON INC·Filed 2022·Granted Jun 27, 2023·2 cites·30 claims
- 0890US10034319B2System and method for analyzing messages and initiating communication sessionsCONTACT AT ONCE! LLC·Filed 2016·Granted Jul 24, 2018·5 cites·18 claims
- 0990US9572189B2System and method for analyzing messages and initiating communication sessionsCONTACT AT ONCE! LLC·Filed 2015·Granted Feb 14, 2017·6 cites·20 claims
- 1087US8243893B2Customer messaging serviceHAYES JR MARC F·Filed 2010·Granted Aug 14, 2012·18 cites·20 claims
- 1186US11924205B2Systems and methods for account synchronization and authentication in multichannel communicationsLIVEPERSON INC·Filed 2023·Granted Mar 5, 2024·1 cites·30 claims
- 1286US10791585B2System and method for analyzing messages and initiating communication sessionsLIVEPERSON AUTOMOTIVE LLC·Filed 2019·Granted Sep 29, 2020·3 cites·24 claims
- 1383US10383162B2System and method for analyzing messages and initiating communication sessionsCONTACT AT ONCE! LLC·Filed 2018·Granted Aug 13, 2019·2 cites·18 claims
- 1483US8374915B2Presence optimized advertisement publishing system and methodologyCONTACT AT ONCE·Filed 2006·Granted Feb 12, 2013·24 cites·36 claims
- 1579US8386320B2System and method for qualifying a lead originating with an advertisement published on-lineCONTACT AT ONCE LLC·Filed 2006·Granted Feb 26, 2013·10 cites·41 claims
- 1676US12063327B2Context-aware audio interfacingLIVEPERSON INC·Filed 2023·Granted Aug 13, 2024·0 cites·60 claims
- 1776US2024357036A1Context-aware audio interfacingLIVEPERSON INC·Filed 2024·Application pending·0 cites
- 1871US12361423B2Request processing via rich messaging systemsLIVEPERSON INC·Filed 2023·Granted Jul 15, 2025·0 cites·21 claims
- 1969US11540340B2System and method for analyzing messages and initiating communication sessionsLIVEPERSON AUTOMOTIVE LLC·Filed 2020·Granted Dec 27, 2022·0 cites·18 claims
- 2055US2014046768A1System and method for initiating a text message communication session between a merchant and a consumerCONTACT AT ONCEI LLC·Filed 2013·Application pending·0 cites
- 2155US2014012678A1System and method for initiating a text message communication session between a merchant and a consumerCONTACT AT ONCEI LLC·Filed 2013·Application pending·0 cites
- 2254US2014012661A1System and method for initiating a text message communication session between a merchant and a consumerCONTACT AT ONCE LLC·Filed 2013·Application pending·0 cites
- 2354US2003195811A1Customer messaging serviceFiled 2001·Application pending·0 cites
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Identity basis: PatentsView inventor disambiguation (2025Q4-odp release). How scoring works →