Inventor · disambiguated record
Mary Rita Otto
Also filed as: OTTO MARY R · OTTO MARY RITA
13 granted patents·1,184 citations·filing 1991–1999
95Inventor score
Top patents by PatentIndex Score
13 records- 0195US5703943ACompletion of calls to a preferred agent in an automatic call distributorLUCENT TECHNOLOGIES INC·Filed 1995·Granted Dec 30, 1997·282 cites·5 claims
- 0290US5657383AFlexible customer controlled telecommunications handlingLUCENT TECHNOLOGIES INC·Filed 1995·Granted Aug 12, 1997·192 cites·2 claims
- 0389US5392345AWork at home ACD agent networkAT & T CORP·Filed 1993·Granted Feb 21, 1995·119 cites·11 claims
- 0485US5299259ADistributing calls over serving centers of a large customerAT & T BELL LAB·Filed 1991·Granted Mar 29, 1994·111 cites·16 claims
- 0583US5778060AWork at home ACD agent network with cooperative controlAT & T CORP·Filed 1996·Granted Jul 7, 1998·113 cites·24 claims
- 0678US5291552ADistribution of calls among automatic call distributors of a single large customerAT & T BELL LAB·Filed 1991·Granted Mar 1, 1994·77 cites·18 claims
- 0775US6389397B1User identification system using improved voice print identification processingLUCENT TECHNOLOGIES INC·Filed 1998·Granted May 14, 2002·82 cites·16 claims
- 0872US5425087ATelephone usage monitoring arrangementAT & T CORP·Filed 1994·Granted Jun 13, 1995·69 cites·22 claims
- 0965US6163606ASystem for providing virtual called party identification in a voice mail systemLUCENT TECHNOLOGIES INC·Filed 1998·Granted Dec 19, 2000·42 cites·18 claims
- 1061US6028922ASystem for deferred call answering in a telecommunications systemLUCENT TECHNOLOGIES INC·Filed 1997·Granted Feb 22, 2000·33 cites·16 claims
- 1156US6122359ASystem for coordinating calls between an adjunct device and a switching systemLUCENT TECHNOLOGIES INC·Filed 1997·Granted Sep 19, 2000·22 cites·11 claims
- 1253US5436966AInterface for handling event messages generated by telecommunications switches with automatic call distribution capabilityAT & T CORP·Filed 1994·Granted Jul 25, 1995·24 cites·16 claims
- 1349US6690786B1Telephone system having multiple administrators of switching system resourcesLUCENT TECHNOLOGIES INC·Filed 1999·Granted Feb 10, 2004·18 cites·37 claims
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Identity basis: PatentsView inventor disambiguation (2025Q4-odp release). How scoring works →