Inventor · disambiguated record
Nelly David
Also filed as: DAVID NELLY
2 granted patents·4 pending applications·1 citations·filing 2022–2024
29Inventor score
Files withGENESYS CLOUD SERVICES INC6
Top patents by PatentIndex Score
6 records- 0182US12437159B2Methods and systems for enhanced searching of conversation data and related analytics in a contact centerGENESYS CLOUD SERVICES INC·Filed 2023·Granted Oct 7, 2025·1 cites·20 claims
- 0257US2025258850A1Methods and systems for generating taxonomy analytics for aspects of contact center interactionsGENESYS CLOUD SERVICES INC·Filed 2024·Application pending·0 cites
- 0356US2025117586A1System and method of identifying a variation of a phrase in a textual passageGENESYS CLOUD SERVICES INC·Filed 2023·Application pending·0 cites
- 0453US12353831B2Inverse text normalization of contact center communicationsGENESYS CLOUD SERVICES INC·Filed 2022·Granted Jul 8, 2025·0 cites·17 claims
- 0549US2025252109A1System and method for retrieving records from a databaseGENESYS CLOUD SERVICES INC·Filed 2024·Application pending·0 cites
- 0644US2024211701A1Automatic alternative text suggestions for speech recognition engines of contact center systemsGENESYS CLOUD SERVICES INC·Filed 2022·Application pending·0 cites
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Identity basis: PatentsView inventor disambiguation (2025Q4-odp release). How scoring works →