Inventor · disambiguated record
Nitin Kumar Hardeniya
Also filed as: HARDENIYA NITIN · HARDENIYA NITIN KUMAR
6 granted patents·45 citations·filing 2013–2017
81Inventor score
Top patents by PatentIndex Score
6 records- 0186US10311377B2Categorization of user interactions into predefined hierarchical categories[24]7 AI INC·Filed 2017·Granted Jun 4, 2019·7 cites·20 claims
- 0286US9626629B2Categorization of user interactions into predefined hierarchical categories24/7 CUSTOMER INC·Filed 2014·Granted Apr 18, 2017·18 cites·15 claims
- 0385US9055148B2Method and apparatus for analyzing leakage from chat to voice24 7 CUSTOMER INC·Filed 2014·Granted Jun 9, 2015·7 cites·36 claims
- 0478US10692016B2Classifying unstructured computer text for complaint-specific interactions using rules-based and machine learning modelingFMR LLC·Filed 2017·Granted Jun 23, 2020·3 cites·17 claims
- 0578US9460455B2Determining product categories by mining interaction data in chat transcripts24/7 CUSTOMER INC·Filed 2013·Granted Oct 4, 2016·10 cites·21 claims
- 0653US9350863B2Method and apparatus for analyzing leakage from chat to voice24 7 CUSTOMER INC·Filed 2015·Granted May 24, 2016·0 cites·36 claims
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Identity basis: PatentsView inventor disambiguation (2025Q4-odp release). How scoring works →