Inventor · disambiguated record
Or Gershon
Also filed as: GERSHON OR
1 granted patent·3 pending applications·0 citations·filing 2022–2024
1Inventor score
Files withNICE LTD4
Top patents by PatentIndex Score
4 records- 0156US2024394640A1Method and system for calculating level of friction within a customer and agent interaction, for quality improvement thereof, in a contact centerNICE LTD·Filed 2023·Application pending·0 cites
- 0249US2024370809A1Realtime monitoring of interactionsNICE LTD·Filed 2023·Application pending·0 cites
- 0347US12469497B2Computerized-method and computerized-system for training and applying a machine learning (ML) textual behavioral identification model to authenticate an agent, in a digital multi-channel environmentNICE LTD·Filed 2022·Granted Nov 11, 2025·0 cites·14 claims
- 0438US2025350683A1Generative artificial intelligence-powered call insights and response recommendation systemNICE LTD·Filed 2024·Application pending·0 cites
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Identity basis: PatentsView inventor disambiguation (2025Q4-odp release). How scoring works →