Inventor · disambiguated record
Paul Harold Leamon
Also filed as: LEAMON PAUL H · LEAMON PAUL HAROLD
11 granted patents·3 pending applications·968 citations·filing 1997–2022
91Inventor score
Technology areasG06Q
Top patents by PatentIndex Score
14 records- 0195US6970829B1Method and system for skills-based planning and scheduling in a workforce contact center environmentIEX CORP·Filed 2000·Granted Nov 29, 2005·222 cites·20 claims
- 0290US7203655B2Method and system for providing performance statistics to agentsIEX CORP·Filed 2001·Granted Apr 10, 2007·80 cites·16 claims
- 0389US6044355ASkills-based scheduling for telephone call centersIEX CORP·Filed 1997·Granted Mar 28, 2000·552 cites·20 claims
- 0479US7720706B2Method and system for providing performance statistics to agentsIEX CORP·Filed 2007·Granted May 18, 2010·7 cites·17 claims
- 0577US8050955B2Method for forecasting and managing multimedia contactsIEX CORP·Filed 2008·Granted Nov 1, 2011·6 cites·11 claims
- 0677US7085728B2Method for forecasting and managing multimedia contractsIEX CORP·Filed 2001·Granted Aug 1, 2006·17 cites·10 claims
- 0770US7383199B2Method for forecasting and managing multimedia contactsIEX CORP·Filed 2006·Granted Jun 3, 2008·2 cites·11 claims
- 0869US11620602B2Application usage and process monitoring in an enterprise environment having agent session recording for process definitionIEX CORP·Filed 2022·Granted Apr 4, 2023·0 cites·18 claims
- 0962US11348051B2Application usage and process monitoring in an enterprise environment having agent session recording for process definitionIEX CORP·Filed 2020·Granted May 31, 2022·0 cites·18 claims
- 1057US2004098295A1Method and system for scheduling workloadIEX CORP·Filed 2003·Application pending·0 cites
- 1150US7058589B1Method and system for employee work schedulingIEX CORP·Filed 1999·Granted Jun 6, 2006·82 cites·15 claims
- 1250US2011010219A1Method and system for determining adherence to a workflowIEX CORP·Filed 2009·Application pending·0 cites
- 1349US10783474B2Application usage and process monitoring in an enterprise environment having agent session recording for process definitionLIVNE ESHAI·Filed 2011·Granted Sep 22, 2020·0 cites·18 claims
- 1441US2013110588A1Application usage and process monitoring in an enterprise environmentLIVNE ESHAI·Filed 2011·Application pending·0 cites
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Identity basis: PatentsView inventor disambiguation (2025Q4-odp release). How scoring works →