Inventor · disambiguated record
Scott Karp
Also filed as: KARP SCOTT
38 granted patents·5 pending applications·323 citations·filing 2017–2025
97Inventor score
Files withCAPITAL ONE SERVICES LLC43
Top patents by PatentIndex Score
43 records- 0197US10986047B2Systems and methods for controlling secure persistent electronic communication account servicing with an intelligent assistantCAPITAL ONE SERVICES LLC·Filed 2020·Granted Apr 20, 2021·6 cites·20 claims
- 0297US10630840B1Systems for transitioning telephony-based and in-person servicing interactions to and from an artificial intelligence (AI) chat sessionCAPITAL ONE SERVICES LLC·Filed 2019·Granted Apr 21, 2020·76 cites·20 claims
- 0397US10044647B1Systems and methods for controlling enrollment and secure persistent SMS texting account servicing with an intelligent assistantCAPITAL ONE SERVICES LLC·Filed 2018·Granted Aug 7, 2018·124 cites·20 claims
- 0496US11588761B2Systems and methods for controlling secure persistent electronic communication account servicing with an intelligent assistantCAPITAL ONE SERVICES LLC·Filed 2021·Granted Feb 21, 2023·4 cites·20 claims
- 0596US10791068B2Systems and methods for controlling secure persistent electronic communication account servicing with an intelligent assistantCAPITAL ONE SERVICES LLC·Filed 2020·Granted Sep 29, 2020·4 cites·20 claims
- 0695US10200314B1Systems and methods for controlling secure persistent electronic communication account servicing with an intelligent assistantCAPITAL ONE SERVICES LLC·Filed 2018·Granted Feb 5, 2019·11 cites·20 claims
- 0794US10798030B1Pre-chat intent prediction for dialogue generationCAPITAL ONE SERVICES LLC·Filed 2020·Granted Oct 6, 2020·19 cites·20 claims
- 0894US10536403B2Systems and methods for controlling secure persistent electronic communication account servicing with an intelligent assistantCAPITAL ONE SERVICES LLC·Filed 2019·Granted Jan 14, 2020·8 cites·20 claims
- 0994US10257124B1Systems and methods for controlling enrollment and secure persistent electronic communication account servicing with an intelligent assistantCAPITAL ONE SERVICES LLC·Filed 2018·Granted Apr 9, 2019·8 cites·20 claims
- 1093US11032421B2Systems for transitioning telephony-based and in-person servicing interactions to and from an artificial intelligence (AI) chat sessionCAPITAL ONE SERVICES LLC·Filed 2020·Granted Jun 8, 2021·4 cites·20 claims
- 1193US10374983B1Systems and methods for controlling secure persistent electronic communication account servicing with an intelligent assistantCAPITAL ONE SERVICES LLC·Filed 2019·Granted Aug 6, 2019·7 cites·20 claims
- 1293US10332505B2Systems and methods for providing automated natural language dialogue with customersCAPITAL ONE SERVICES LLC·Filed 2017·Granted Jun 25, 2019·14 cites·20 claims
- 1393US10148601B1Method and system of converting email message to AI chatCAPITAL ONE SERVICES LLC·Filed 2018·Granted Dec 4, 2018·12 cites·20 claims
- 1491US11735157B2Systems and methods for providing automated natural language dialogue with customersCAPITAL ONE SERVICES LLC·Filed 2021·Granted Aug 22, 2023·2 cites·20 claims
- 1590US11924378B2Systems for transitioning telephony-based and in-person servicing interactions to and from an artificial intelligence (AI) chat sessionCAPITAL ONE SERVICES LLC·Filed 2023·Granted Mar 5, 2024·1 cites·20 claims
- 1690US11582172B2Intent prediction for dialogue generationCAPITAL ONE SERVICES LLC·Filed 2021·Granted Feb 14, 2023·2 cites·20 claims
- 1789US10680979B2System and method for proactive intervention to reduce high cost channel usageCAPITAL ONE SERVICES LLC·Filed 2018·Granted Jun 9, 2020·5 cites·20 claims
- 1889US10671941B1Managing multifaceted, implicit goals through dialogueCAPITAL ONE SERVICES LLC·Filed 2019·Granted Jun 2, 2020·4 cites·18 claims
- 1989US10404630B1Method and system of converting email message to AI chatCAPITAL ONE SERVICES LLC·Filed 2018·Granted Sep 3, 2019·5 cites·20 claims
- 2086US11032218B2Method and system of converting email message to AI chatCAPITAL ONE SERVICES LLC·Filed 2019·Granted Jun 8, 2021·4 cites·17 claims
- 2184US12294675B2Systems for transitioning telephony-based and in-person servicing interactions to and from an artificial intelligence (AI) chat sessionCAPITAL ONE SERVICES LLC·Filed 2024·Granted May 6, 2025·0 cites·20 claims
- 2284US12206631B2Systems and methods for controlling secure persistent electronic communication account servicing with an intelligent assistantCAPITAL ONE SERVICES LLC·Filed 2023·Granted Jan 21, 2025·0 cites·20 claims
- 2384US10614793B2Systems and methods for providing automated natural language dialogue with customersCAPITAL ONE SERVICES LLC·Filed 2019·Granted Apr 7, 2020·2 cites·20 claims
- 2482US12081699B2Systems for transitioning telephony-based and in-person servicing interactions to and from an artificial intelligence (AI) chat sessionCAPITAL ONE SERVICES LLC·Filed 2024·Granted Sep 3, 2024·0 cites·20 claims
- 2581US12445557B2Systems for transitioning telephony-based and in-person servicing interactions to and from an artificial intelligence (AI) chat sessionCAPITAL ONE SERVICES LLC·Filed 2025·Granted Oct 14, 2025·0 cites·20 claims
- 2681US12236936B2Systems and methods for providing automated natural language dialogue with customersCAPITAL ONE SERVICES LLC·Filed 2023·Granted Feb 25, 2025·0 cites·18 claims
- 2780US11818083B2Systems and methods for controlling secure persistent electronic communication account servicing with an intelligent assistantCAPITAL ONE SERVICES LLC·Filed 2022·Granted Nov 14, 2023·0 cites·20 claims
- 2880US11004440B2Systems and methods for providing automated natural language dialogue with customersCAPITAL ONE SERVICES LLC·Filed 2020·Granted May 11, 2021·1 cites·20 claims
- 2979US12452197B2System and method for proactive intervention to reduce high cost channel usageCAPITAL ONE SERVICES LLC·Filed 2023·Granted Oct 21, 2025·0 cites·21 claims
- 3078US2025158943A1Systems and methods for controlling secure persistent electronic communication account servicing with an intelligent assistantCAPITAL ONE SERVICES LLC·Filed 2025·Application pending·0 cites
- 3176US11985098B2Intent prediction for dialogue generationCAPITAL ONE SERVICES LLC·Filed 2023·Granted May 14, 2024·0 cites·17 claims
- 3275US11784947B2System and method for proactive intervention to reduce high cost channel usageCAPITAL ONE SERVICES LLC·Filed 2022·Granted Oct 10, 2023·0 cites·20 claims
- 3375US2025193136A1Method and System of Converting Email Message to AI ChatCAPITAL ONE SERVICES LLC·Filed 2025·Application pending·0 cites
- 3474US12190212B2Managing multifaceted, implicit goals through dialogueCAPITAL ONE SERVICES LLC·Filed 2022·Granted Jan 7, 2025·0 cites·20 claims
- 3573US2025139532A1Managing Multifaceted, Implicit Goals Through DialogueCAPITAL ONE SERVICES LLC·Filed 2025·Application pending·0 cites
- 3673US2025239253A1Systems and methods for providing automated natural language dialogue with customersCAPITAL ONE SERVICES LLC·Filed 2025·Application pending·0 cites
- 3770US11750741B2Systems for transitioning telephony-based and in-person servicing interactions to and from an artificial intelligence (AI) chat sessionCAPITAL ONE SERVICES LLC·Filed 2021·Granted Sep 5, 2023·0 cites·20 claims
- 3868US11502977B2Method and system of converting email message to AI chatCAPITAL ONE SERVICES LLC·Filed 2021·Granted Nov 15, 2022·0 cites·20 claims
- 3968US11475366B2Managing multifaceted, implicit goals through dialogueCAPITAL ONE SERVICES LLC·Filed 2020·Granted Oct 18, 2022·0 cites·20 claims
- 4067US11456977B2System and method for proactive intervention to reduce high cost channel usageCAPITAL ONE SERVICES LLC·Filed 2020·Granted Sep 27, 2022·0 cites·21 claims
- 4165US11223582B2Pre-chat intent prediction for dialogue generationCAPITAL ONE SERVICES LLC·Filed 2020·Granted Jan 11, 2022·0 cites·19 claims
- 4252US2023351224A1Systems and methods for machine learning dataset generationCAPITAL ONE SERVICES LLC·Filed 2022·Application pending·0 cites
- 4350US12238049B2Method and system of converting email message to AI chatCAPITAL ONE SERVICES LLC·Filed 2022·Granted Feb 25, 2025·0 cites·20 claims
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Identity basis: PatentsView inventor disambiguation (2025Q4-odp release). How scoring works →