Inventor · disambiguated record
William D'Attilio
Also filed as: D'ATTILIO WILLIAM
2 granted patents·3 pending applications·4 citations·filing 2021–2024
42Inventor score
Files withGENESYS CLOUD SERVICES INC5
Top patents by PatentIndex Score
5 records- 0185US11734624B2Method and system for scalable contact center agent scheduling utilizing automated AI modeling and multi-objective optimizationGENESYS CLOUD SERVICES INC·Filed 2021·Granted Aug 22, 2023·4 cites·20 claims
- 0256US2025371455A1Technologies for optimizing slot allocations for work plan assignments in contact centersGENESYS CLOUD SERVICES INC·Filed 2024·Application pending·0 cites
- 0354US2025069010A1Method and system for dynamic adaptive routing of deferrable work in a contact centerGENESYS CLOUD SERVICES INC·Filed 2024·Application pending·0 cites
- 0446US2025348807A1Alternative shift generation technologiesGENESYS CLOUD SERVICES INC·Filed 2024·Application pending·0 cites
- 0543US12147924B2Method and system for dynamic adaptive routing of deferrable work in a contact centerGENESYS CLOUD SERVICES INC·Filed 2021·Granted Nov 19, 2024·0 cites·20 claims
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Identity basis: PatentsView inventor disambiguation (2025Q4-odp release). How scoring works →