Network conference management and arbitration via voice-capturing devices

Abstract

Systems and methods are provided for managing a conference call with multiple voice-enabled and voice-capturing devices, such as smart speakers. Reproduced, duplicate voice commands can cause unexpected results in a conference call. The voice commands can be determined to be received from the same conference call. A voice command for a particular voice-enabled device can be selected based on an energy level of an audio signal, event data, time data, and/or user identification.

What is claimed is: 
     
       1. A system for managing a conference meeting, the system comprising:
 an electronic data store; and 
 one or more computer hardware processors in communication with the electronic data store, the one or more computer hardware processors configured to execute computer-executable instructions to at least:
 identify a plurality of voice-enabled devices connected to a particular conference call session, the plurality of voice-enabled devices comprising a first voice-enabled device and a second voice-enabled device, the first voice-enabled device associated with a first account different than a second account associated with the second voice-enabled device; 
 generate a group of voice-enabled devices from the plurality of voice-enabled devices; 
 identify a voice command received by the first voice-enabled device and a first timestamp, wherein the first timestamp indicates a first time when a first audio signal containing the voice command was received by the first voice-enabled device; 
 determine, using the group, that the voice command was also received by the second voice-enabled device; 
 identify a second timestamp, wherein the second timestamp indicates a second time when a second audio signal containing the voice command was received by the second voice-enabled device, wherein the first voice-enabled device and the second voice-enabled device are in different rooms, and wherein voice input from a conference call participant is received by the first voice-enabled device and the second voice-enabled device; 
 determine that the first timestamp and the second timestamp are within a threshold period of time; 
 determine that the voice command corresponds to a command to leave a conference call; 
 select the first voice-enabled device, instead of the second voice-enabled device, based on the first timestamp being earlier than the second timestamp; and 
 execute the voice command based on the selecting, wherein execution of the voice command causes the first voice-enabled device to disconnect from the conference call. 
 
 
     
     
       2. The system of  claim 1 , wherein a difference in time between the first timestamp and the second timestamp is based on latency for transmitting data between a first location and a second location. 
     
     
       3. The system of  claim 1 , wherein a first location comprises the first voice-enabled device, and wherein a second location comprises the second voice-enabled device and a speaker device separate from the second voice-enabled device, and wherein the second voice-enabled device is configured to generate the second audio signal in response to receiving a sound wave emitted from the speaker device. 
     
     
       4. The system of  claim 3 , wherein the sound wave is a reproduction of the first audio signal from the first location. 
     
     
       5. The system of  claim 1 , wherein the first voice-enabled device and the second voice-enabled device are time synchronized. 
     
     
       6. The system of  claim 1 , wherein identifying the first voice command for the first voice-enabled device further comprises:
 performing automatic speech recognition on the first audio signal. 
 
     
     
       7. A computer-implemented method comprising:
 identifying a plurality of voice-enabled devices connected to a particular conference call session, the plurality of voice-enabled devices comprising a first voice-enabled device and a second voice-enabled device, the first voice-enabled device associated with a first account different than a second account associated with the second voice-enabled device; 
 generating a group of voice-enabled devices from the plurality of voice-enabled devices; 
 identifying a voice command from the first voice-enabled device and a first timestamp, wherein the first timestamp indicates a first time when a first audio signal containing the voice command was received by the first voice-enabled device; 
 determining, using the group, that the voice command was received by the second voice-enabled device; 
 identifying a second timestamp, wherein the second timestamp indicates a second time when a second audio signal containing the voice command was received by the second voice-enabled device, wherein voice input from a conference call participant is received by the first voice-enabled device and the second voice-enabled device; 
 selecting the first voice-enabled device, from the first voice-enabled device and the second voice-enabled device, based on the first timestamp being earlier than the second timestamp; and 
 executing the voice command for the first voice-enabled device instead of the second voice-enabled device. 
 
     
     
       8. The computer-implemented method of  claim 7 , further comprising:
 determining that the first timestamp and the second timestamp are within a threshold period of time. 
 
     
     
       9. The computer-implemented method of  claim 7 , wherein a first location comprises the first voice-enabled device, and wherein a second location comprises the second voice-enabled device, a speaker device separate from the second voice-enabled device, and a microphone separate from the second voice-enabled device, and wherein the microphone is configured to generate the second audio signal in response to receiving a sound wave emitted from the speaker device. 
     
     
       10. The computer-implemented method of  claim 9 , wherein the sound wave is a reproduction of the first audio signal from the first location. 
     
     
       11. The computer-implemented method of  claim 7 , wherein determining that the voice command was received by the second voice-enabled device further comprises:
 determining that the second audio signal originated from the group. 
 
     
     
       12. The computer-implemented method of  claim 7 , further comprising:
 retrieving, from the particular conference call session, a plurality of voice-enabled device identifiers, wherein each device identifier of the plurality of voice-enabled device identifiers corresponds to a voice-enabled device connected to the particular conference call session. 
 
     
     
       13. The computer-implemented method of  claim 7 , wherein generating the group further comprises:
 determining the group based on a meeting invite, wherein the meeting invite includes information identifying the plurality of voice-enabled devices. 
 
     
     
       14. A system comprising:
 one or more computer hardware processors, the one or more computer hardware processors configured to execute computer-executable instructions to at least:
 identify a plurality of voice-enabled devices connected to a particular conference call session, the plurality of voice-enabled devices comprising a first voice-enabled device and a second voice-enabled device, the first voice-enabled device associated with a first account different than a second account associated with the second voice-enabled device; 
 generate a group of voice-enabled devices from the plurality of voice-enabled devices; 
 identify a voice command from the first voice-enabled device and a first timestamp, wherein the first timestamp indicates a first time when a first audio signal containing the voice command was received by the first voice-enabled device; 
 determine, using the group, that the voice command was received by the second voice-enabled device; 
 identify a second timestamp, wherein the second timestamp indicates a second time when a second audio signal containing the voice command was received by the second voice-enabled device, wherein voice input from a conference call participant is received by the first voice-enabled device and the second voice-enabled device; 
 select the first voice-enabled device, from the first voice-enabled device and the second voice-enabled device, based on the first timestamp being earlier than the second timestamp; and 
 execute the voice command for the first voice-enabled device instead of the second voice-enabled device. 
 
 
     
     
       15. The system of  claim 14 , wherein the one or more computer hardware processors are further configured to receive the first timestamp from the first voice-enabled device. 
     
     
       16. The system of  claim 14 , wherein a first room comprises the first voice-enabled device, wherein the second voice-enabled device is located in a second room with a speaker device separate from the second voice-enabled device, and wherein the second voice-enabled device is configured to generate the second audio signal in response to receiving a sound wave emitted from the speaker device. 
     
     
       17. The system of  claim 16 , wherein the sound wave is a reproduction of the first audio signal the first voice-enabled device in the first room. 
     
     
       18. The system of  claim 14 , wherein to determine that the voice command was received by the second voice-enabled device, the one or more computer hardware processors are further configured to:
 determine that both the first audio signal and the second audio signal originated from the group. 
 
     
     
       19. The system of  claim 14 , wherein to generate the group, the one or more computer hardware processors are further configured to:
 retrieve event data associated with a meeting involving a plurality of locations; and 
 determine the plurality of voice-enabled device identifiers based on the event data, wherein the group comprises the plurality of voice-enabled device identifiers. 
 
     
     
       20. The system of  claim 19 , wherein to determine the plurality of voice-enabled device identifiers based on the event data, the one or more computer hardware processors are further configured to:
 retrieve, from the event data, a plurality of location identifiers; and 
 for each location identifier of the plurality of location identifiers, retrieve a voice-enabled device identifier for a device at a location corresponding to the location identifier.