Device, system and method for address validation

Abstract

A device, system and method for address validation is provided. A computing device determines an address associated with a call. The computing device determines whether the address has previously been corrected to one or more different addresses using historical address correction data. In response the address having been previously corrected to the one or more different addresses, the computing device controls a notification device to provide a notification.

What is claimed is: 
     
       1. A method comprising:
 determining, at a computing device, an address associated with a call; 
 comparing the address with known locations based on a spelling of the address and a geographic area associated with one or more of the call and the address; and 
 in response to the spelling of the address being related to one or more of the known locations within the geographic area: determining, at the computing device, whether the address has previously been corrected to one or more different addresses using historical address correction data; and 
 in response to the address having been previously corrected to the one or more different addresses, controlling, at the computing device, a notification device to provide a notification. 
 
     
     
       2. The method of  claim 1 , further comprising:
 determining an incident type associated with the call, 
 wherein the determining whether the address has previously been corrected to the one or more different addresses is further based on the incident type. 
 
     
     
       3. The method of  claim 1 , further comprising:
 determining an incident type associated with the call; and 
 determining that the spelling of the address is related to one or more respective known locations, associated with the incident type, within the geographic area associated with one or more of the call and the address; and 
 in response to the spelling of the address being related to one or more of the respective known locations, associated with the incident type, within the geographic area: implementing the determining whether the address has previously been corrected to the one or more different addresses using the historical address correction data. 
 
     
     
       4. The method of  claim 1 , wherein the notification device comprises a display screen, and the controlling the notification device to provide the notification comprises:
 controlling the display screen to render a list of the one or more different addresses ranked by a likelihood of being a correct address based on one or more of:
 the spelling of the address compared to spellings of the one or more different addresses; 
 respective locations of the one or more different addresses in relation to one or more the address and a location of a calling device that initiated the call; 
 respective incident types associated with the one or more different addresses and an incident type associated with the call; and 
 a respective number of times that the address was one or more of corrected to, and confused with, the one or more different addresses. 
 
 
     
     
       5. The method of  claim 1 , further comprising:
 generating one or more questions associated with determining a correct address for the address, wherein the notification device comprises a display screen, and the controlling the notification device to provide the notification comprises: 
 controlling the display screen to render the one or more questions. 
 
     
     
       6. The method of  claim 5 , further comprising generating the one or more questions based on one or more of:
 historical questions; 
 historical answers to the historical questions; and 
 historical dispatch data. 
 
     
     
       7. The method of  claim 1 , wherein the determining the address associated with the call comprises one or more of:
 monitoring the call using a speech-to-text module; 
 transcribing the call using the speech-to-text module; and 
 determining, at the speech-to-text module, text indicative of the address. 
 
     
     
       8. The method of  claim 1 , wherein the determining the address associated with the call comprises:
 receiving the address at an input device. 
 
     
     
       9. The method of  claim 1 , wherein the computing device comprises a public-safety answering point (PSAP) computing device. 
     
     
       10. A device comprising:
 a communication unit; and a controller configured to:
 determine an address associated with a call; 
 compare the address with known locations based on a spelling of the address and a geographic area associated with one or more of the call and the address; 
 in response to the spelling of the address being related to one or more of the known locations within the geographic area: determine whether the address has previously been corrected to one or more different addresses using historical address correction data; and 
 in response to the address having been previously corrected to the one or more different addresses, control a notification device to provide a notification. 
 
 
     
     
       11. The device of  claim 10 , wherein the controller is further configured to:
 determine an incident type associated with the call; and 
 determine whether the address has previously been corrected to the one or more different addresses further based on the incident type. 
 
     
     
       12. The device of  claim 10 , wherein the controller is further configured to:
 determine an incident type associated with the call; and 
 determine that the spelling of the address is related to one or more respective known locations, associated with the incident type, within a geographic area associated with one or more of the call and the address; and 
 in response to the spelling of the address being related to one or more of the respective known locations, associated with the incident type, within the geographic area: implement determining whether the address has previously been corrected to the one or more different addresses using the historical address correction data. 
 
     
     
       13. The device of  claim 10 , wherein the notification device comprises a display screen, and the controller is further configured to control the notification device to provide the notification by:
 controlling the display screen to render a list of the one or more different addresses ranked by a likelihood of being a correct address based on one or more of:
 the spelling of the address compared to spellings of the one or more different addresses; 
 respective locations of the one or more different addresses in relation to one or more the address and a location of a calling device that initiated the call; 
 respective incident types associated with the one or more different addresses and an incident type associated with the call; and 
 a respective number of times that the address was one or more of corrected to, and confused with, the one or more different addresses. 
 
 
     
     
       14. The device of  claim 10 , wherein the controller is further configured to:
 generate one or more questions associated with determining a correct address for the address, wherein the notification device comprises a display screen; and 
 control the notification device to provide the notification by: controlling the display screen to render the one or more questions. 
 
     
     
       15. The device of  claim 14 , wherein the controller is further configured to generate the one or more questions based on one or more of:
 historical questions; 
 historical answers to the historical questions; and 
 historical dispatch data. 
 
     
     
       16. The device of  claim 10 , wherein the controller is further configured to determine the address associated with the call by one or more of:
 monitoring the call using a speech-to-text module; 
 transcribing the call using the speech-to-text module; and 
 determining, at the speech-to-text module, text indicative of the address. 
 
     
     
       17. The device of  claim 10 , wherein the controller is further configured to determine the address associated with the call by:
 receiving the address at an input device. 
 
     
     
       18. The device of  claim 10 , further comprising a public-safety answering point (PSAP) computing device. 
     
     
       19. A method comprising:
 determining, at a computing device, an address associated with a call; 
 determining, at the computing device, whether the address has previously been corrected to one or more different addresses using historical address correction data; and 
 in response to the address having been previously corrected to the one or more different addresses, controlling, at the computing device, a display screen to render a list of the one or more different addresses ranked by a likelihood of being a correct address based on one or more of:
 a spelling of the address compared to spellings of the one or more different addresses; 
 respective locations of the one or more different addresses in relation to one or more the address and a location of a calling device that initiated the call; 
 respective incident types associated with the one or more different addresses and an incident type associated with the call; and 
 a respective number of times that the address was one or more of corrected to, and confused with, the one or more different addresses.