US10951570B2ActiveUtilityA1

Preventing a user from missing unread documents

62
Assignee: IBMPriority: Jul 8, 2015Filed: Oct 17, 2019Granted: Mar 16, 2021
Est. expiryJul 8, 2035(~9 yrs left)· nominal 20-yr term from priority
H04L 51/42H04L 51/226H04L 51/212H04L 51/224H04L 43/16H04L 51/08H04L 51/04H04L 51/22H04L 51/24H04L 51/12H04L 51/26
62
PatentIndex Score
0
Cited by
43
References
12
Claims

Abstract

According to one exemplary embodiment, a processor-implemented method for informing a user that an important unread email (IUE) will be removed from an online communication inbox, wherein the IUE is a high priority email determined by an algorithm is provided. The method may include determining, by the processor, if the online communication inbox associated with the user has received the IUE. The method may also include determining if an email removal event associated with the received IUE will occur within a threshold time. The method may then include displaying a notification to the user of the email removal event based on determining that the email removal event will occur within the threshold time.

Claims

exact text as granted — not AI-modified
What is claimed is: 
     
       1. A processor-implemented method for informing a user that at least one important unread email (IUE) will be removed from an online communication inbox, using a graphical user interface (GUI), wherein the at least one IUE is a high priority email, the method comprising:
 determining, by the processor, if the online communication inbox associated with the user has received the at least one IUE, wherein determining if the at least one IUE is a high priority email comprises using analytics based on a plurality of interaction data between the user and a sender associated with the received at least one IUE; 
 determining that an email removal event associated with the received at least one IUE will occur within a threshold time, wherein determining that the email removal event will occur within the threshold time comprises querying an email service scheduler associated with the online communication inbox for a next scheduled email removal event and comparing the next scheduled email removal event to the threshold time; 
 displaying, using the GUI, a notification to the user of the email removal event based on determining that the email removal event will occur within the threshold time, wherein the displayed notification comprises a clickable link displayed in a type-ahead field in the online communication inbox, wherein the type-ahead field is displayed within the GUI in response to the user entering characters of an addressee, and wherein the displayed notification indicates a number of IUEs that the user has left and that are associated with the addressee; and 
 in response to detecting user interaction with the clickable link, replacing a default view displayed to the user to an IUE view. 
 
     
     
       2. The method of  claim 1 , wherein the email removal event comprises at least one of an email deletion event and an email archiving event. 
     
     
       3. The method of  claim 1 , further comprising:
 determining if the email removal event is starting based on determining that the user has IUEs; 
 displaying an event notification to the user, wherein the event notification provides the user with a plurality of choices to indicate how the IUEs will be processed; 
 receiving a user choice from within the plurality of choices; and 
 processing the IUEs based on the received user choice. 
 
     
     
       4. The method of  claim 1 , wherein the displayed notification comprises displaying text indicating an email removal event type, a number of IUEs, and an amount of time before the email removal event occurs. 
     
     
       5. A computer system for informing a user that at least one important unread email (IUE) will be removed from an online communication inbox, using a graphical user interface (GUI), wherein the at least one IUE is a high priority email, comprising:
 one or more processors, one or more computer-readable memories, one or more computer-readable tangible storage medium, and program instructions stored on at least one of the one or more tangible storage medium for execution by at least one of the one or more processors via at least one of the one or more memories, wherein the computer system is capable of performing a method comprising: 
 determining if the online communication inbox associated with the user has received the at least one IUE, wherein determining if the at least one IUE is a high priority email comprises using analytics based on a plurality of interaction data between the user and a sender associated with the received at least one IUE; 
 determining that an email removal event associated with the received at least one IUE will occur within a threshold time, wherein determining that the email removal event will occur within the threshold time comprises querying an email service scheduler associated with the online communication inbox for a next scheduled email removal event and comparing the next scheduled email removal event to the threshold time; 
 displaying, using the GUI, a notification to the user of the email removal event based on determining that the email removal event will occur within the threshold time, wherein the displayed notification comprises a clickable link displayed in a type-ahead field in the online communication inbox, wherein the type-ahead field is displayed within the GUI in response to the user entering characters of an addressee, and wherein the displayed notification indicates a number of IUEs that the user has left and that are associated with the addressee; and 
 in response to detecting user interaction with the clickable link, replacing a default view displayed to the user within the online communication inbox that shows a plurality of emails to an IUE view. 
 
     
     
       6. The computer system of  claim 5 , wherein the email removal event comprises at least one of an email deletion event and an email archiving event. 
     
     
       7. The computer system of  claim 5 , further comprising:
 determining if the email removal event is starting based on determining that the user has IUEs; 
 displaying an event notification to the user, wherein the event notification provides the user with a plurality of choices to indicate how the IUEs will be processed; 
 receiving a user choice from within the plurality of choices; and 
 processing the IUEs based on the received user choice. 
 
     
     
       8. The computer system of  claim 5 , wherein the displayed notification comprises displaying text indicating an email removal event type, a number of IUEs, and an amount of time before the email removal event occurs. 
     
     
       9. A computer program product for informing a user that at least one important unread email (IUE) will be removed from an online communication inbox, using a graphical user interface (GUI), wherein the at least one IUE is a high priority email, comprising:
 one or more computer-readable storage medium and program instructions stored on at least one of the one or more tangible storage medium, the program instructions executable by a processor, the program instructions comprising: 
 program instructions to determine if the online communication inbox associated with the user has received the at least one IUE, wherein determining if the at least one IUE is a high priority email comprises using analytics based on a plurality of interaction data between the user and a sender associated with the received at least one IUE; 
 program instructions to determine that an email removal event associated with the received at least one IUE will occur within a threshold time, wherein determining that the email removal event will occur within the threshold time comprises querying an email service scheduler associated with the online communication inbox for a next scheduled email removal event and comparing the next scheduled email removal event to the threshold time; 
 program instructions to display, using the GUI, a notification to the user of the email removal event based on determining that the email removal event will occur within the threshold time, wherein the displayed notification comprises a clickable link displayed in a type-ahead field in the online communication inbox, wherein the type-ahead field is displayed within the GUI in response to the user entering characters of an addressee, and wherein the displayed notification indicates a number of IUEs that the user has left and that are associated with the addressee; and 
 program instructions to, in response to detecting user interaction with the clickable link, replace a default view displayed to the user within the online communication inbox that shows a plurality of emails to an IUE view. 
 
     
     
       10. The computer program product of  claim 9 , wherein the email removal event comprises at least one of an email deletion event and an email archiving event. 
     
     
       11. The computer program product of  claim 9 , further comprising:
 program instructions to determine if the email removal event is starting based on determining that the user has IUEs; 
 program instructions to display an event notification to the user, wherein the event notification provides the user with a plurality of choices to indicate how the IUEs will be processed; 
 program instructions to receive a user choice from within the plurality of choices; and 
 program instructions to process the IUEs based on the received user choice. 
 
     
     
       12. The computer program product of  claim 9 , wherein the displayed notification comprises displaying text indicating an email removal event type, a number of IUEs, and an amount of time before the email removal event occurs.

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