On-line session trace system

Abstract

In various example embodiments, a system and method for enhancing a user's on-line experience by utilizing a computer-implemented on-line session trace system is provided. The on-line session trace system is provided in connection with an on-line trading platform. The on-line session trace system records and stores a state of an on-line session associated with a user identification and permits a user associated with the user identification to commence a further on-line session from a state corresponding to the saved state of a previous on-line session.

What is claimed is: 
     
       1. A computer-implemented method comprising:
 recording, using at least one processor, in a course of an on-line session associated with a user identification and with respect to accessing a web-based service, trace attributes indicative of activities of a user during the on-line session, the trace attributes comprising:
 a first attribute indicating a first web page that was accessed by a user represented by the user identification during the on-line session; and 
 a second attribute indicating a second web page that was accessed by the user represented by the user identification during the on-line session, the first and second web pages being from a plurality of web pages provided by the web-based service; 
 
 detecting a request from a client device to commence a further session associated with the user identification and with respect to accessing the web-based service; and 
 subsequent to a user-initiated interruption of the on-line session and in response to the detected request to commence the further session causing presentation of an option to select access to the first web page first attribute or the second web page based on the second attribute. 
 
     
     
       2. The computer-implemented method of  claim 1 , further comprising:
 receiving a selection to access one of the first web page and the second web page; and 
 causing presentation of the one of the first web page and the second web page in response to receiving the selection. 
 
     
     
       3. The computer-implemented method of  claim 1 , comprising:
 detecting a type of a display device being used to access the web-based service during the further session; and 
 causing presentation of one of the first web page or the second web page according to the detected type of the display device. 
 
     
     
       4. The computer-implemented method of  claim 1 , wherein the request to commence the further session is associated with detecting, based on geo-location information obtained by the client device, commencement of an in-store experience associated with the user identification. 
     
     
       5. The computer-implemented method of  claim 4 , comprising communicating a promotion information to the client device in response to the geo-location information and the recorded trace attributes. 
     
     
       6. The computer-implemented method of  claim 1 , wherein one of the first web page and the second web page is a check-out page or a search results page provided by the web-based service. 
     
     
       7. The computer-implemented method of  claim 1 , wherein one of the first web page and the second web page is a customer reviews page provided by the web-based service and the method further comprises:
 determining, from the trace attributes, a paragraph and a line number in a review on the customer reviews page; 
 setting a view focus to the paragraph and the line number in the review; and 
 causing presentation of one of the first web page and the second web page. 
 
     
     
       8. The computer-implemented method of  claim 7 , wherein the causing of the presentation of the web page comprises:
 determining, from the trace attributes, reviews on the customer reviews page that have been accessed; and 
 modifying one of the first web page and the second web page to indicate that those reviews have been accessed prior to the causing of the presentation of the one of the first web page and the second web page to the client device. 
 
     
     
       9. A system, comprising:
 hardware processing circuitry; 
 one or more hardware memories storing instructions that when executed configure the hardware processing circuitry to perform operations comprising:
 recording, using at least one processor, in a course of an on-line session associated with a user identification and with respect to accessing a web-based service, trace attributes indicative of activities of a user during the on-line session, the trace attributes comprising: 
 a first attribute indicating a first web page that was accessed by a user represented by the user identification during the on-line session; and 
 a second attribute indicating a second web page that was accessed by the user represented by the user identification during the on-line session, the first and second web pages being from a plurality of web pages provided by the web-based service; 
 detecting a request from a client device to commence a further session associated with the user identification and with respect to accessing the web-based service; and 
 subsequent to a user-initiated interruption of the on-line session and in response to the detected request to commence the further session causing presentation of an option to select access to the first web page first attribute or the second web page based on the second attribute. 
 
 
     
     
       10. The system of  claim 9 , the operations further comprising:
 receiving a selection to access one of the first web page and the second web page; and 
 causing presentation of the one of the first web page and the second web page in response to receiving the selection. 
 
     
     
       11. The system of  claim 9 , the operations further comprising:
 detecting a type of a display device being used to access the web-based service during the further session; and 
 causing presentation of one of the first web page or the second web page according to the detected type of the display device. 
 
     
     
       12. The system of  claim 9 , wherein the request to commence the further session is associated with detecting, based on geo-location information obtained by the client device, commencement of an in-store experience associated with the user identification and the operations further comprise communicating a promotion information to the client device in response to the geo-location information and the recorded trace attributes. 
     
     
       13. The system of  claim 9 , wherein one of the first web page and the second web page is a check-out page or a search results page provided by the web-based service. 
     
     
       14. The system of  claim 9 , wherein one of the first web page and the second web page is a customer reviews page provided by the web-based service and the operations further comprise:
 determining, from the trace attributes, a paragraph and a line number in a review on the customer reviews page; 
 setting a view focus to the paragraph and the line number in the review; and 
 causing presentation of one of the first web page and the second web page, wherein when causing of the presentation of the web page the operations further comprise:
 determining, from the trace attributes, reviews on the customer reviews page that 
 
 have been accessed; and
 modifying one of the first web page and the second web page to indicate that those reviews have been accessed prior to the causing of the presentation of the one of the first web page and the second web page to the client device. 
 
 
     
     
       15. A non-transitory computer readable storage medium comprising instructions that when executed configure hardware processing circuitry to perform operations comprising:
 recording, using at least one processor, in a course of an on-line session associated with a user identification and with respect to accessing a web-based service, trace attributes indicative of activities of a user during the on-line session, the trace attributes comprising: 
 a first attribute indicating a first web page that was accessed by a user represented by the user identification during the on-line session; and 
 a second attribute indicating a second web page that was accessed by the user represented by the user identification during the on-line session, the first and second web pages being from a plurality of web pages provided by the web-based service; 
 detecting a request from a client device to commence a further session associated with the user identification and with respect to accessing the web-based service; and 
 subsequent to a user-initiated interruption of the on-line session and in response to the detected request to commence the further session causing presentation of an option to select access to the first web page first attribute or the second web page based on the second attribute. 
 
     
     
       16. The non-transitory computer readable storage medium of  claim 15 , the operations further comprising:
 receiving a selection to access one of the first web page and the second web page; and 
 causing presentation of the one of the first web page and the second web page in response to receiving the selection. 
 
     
     
       17. The non-transitory computer readable storage medium of  claim 15 , the operations further comprising:
 detecting a type of a display device being used to access the web-based service during the further session; and 
 causing presentation of one of the first web page or the second web page according to the detected type of the display device. 
 
     
     
       18. The non-transitory computer readable storage medium of  claim 15 , wherein the request to commence the further session is associated with detecting, based on geo-location information obtained by the client device, commencement of an in-store experience associated with the user identification and the operations further comprise communicating a promotion information to the client device in response to the geo-location information and the recorded trace attributes. 
     
     
       19. The non-transitory computer readable storage medium of  claim 15 , wherein one of the first web page and the second web page is a check-out page or a search results page provided by the web-based service. 
     
     
       20. The non-transitory computer readable storage medium of  claim 15 , wherein one of the first web page and the second web page is a customer reviews page provided by the web-based service and the operations further comprise:
 determining, from the trace attributes, a paragraph and a line number in a review on the customer reviews page; 
 setting a view focus to the paragraph and the line number in the review; and 
 causing presentation of one of the first web page and the second web page, wherein when causing of the presentation of the web page the operations further comprise:
 determining, from the trace attributes, reviews on the customer reviews page that 
 
 have been accessed; and
 modifying one of the first web page and the second web page to indicate that those reviews have been accessed prior to the causing of the presentation of the one of the first web page and the second web page to the client device.