Supplier performance reporting

Abstract

A system and method is provided for improved reporting of supplier performance. A system receives and processes data to enable reporting of on-time performance relative to a plurality of order start points and a plurality of order end points. Buyers and suppliers report on-time performance for system processing using the delivery start points and end points collected in the normal course of their business operations. System users may obtain supplier on-time performance reports indicating the on-time performance of suppliers relative to the plurality of start point/end point pairs reflected in the collected data. A system and method is also provided for improved reporting of reject performance. A system stores collected information predictive of whether an order reject was supplier caused or buyer caused. The predicted cause of order rejects is reflected in supplier reject performance as reported to system users.

1 . In a system for reporting supplier performance, the system including reporting of order rejections, a method of reporting a reason for order rejections comprising: 
 collecting from a first customer predictive data elements about at least one of a plurality of orders made by the first customer to a first supplier, the predictive data elements being predictive of whether a rejection of items in the at least one of the plurality of orders was customer caused or supplier caused;    making a prediction based on the predictive data elements about whether the rejection of items in the at least one of the plurality of orders was customer caused or supplier caused; and    reporting the rejection as either supplier caused or customer caused based on the prediction.    
     
     
         2 . The method of  claim 1  wherein a one of the predictive data elements is whether or not the at least one of the plurality of orders was cancelled and wherein if the at least, one of the plurality of orders was cancelled, then the prediction indicates that the rejection was customer caused.  
     
     
         3 . The method of  claim 1  wherein a one of the predictive data elements is whether or not an item in the at least one of the plurality of orders was re-shipped and wherein if the item was re-shipped then the prediction indicates that the rejection was supplier caused.  
     
     
         4 . The method of  claim 1  wherein a one of the predictive data elements is whether or not items in the at least one of the plurality of orders were delivered late and wherein if the items in the at least one of the plurality of orders were delivered late, then the prediction is that the rejection was supplier caused.  
     
     
         5 . The method of  claim 1  wherein a one of the predictive data elements is whether or not a PO/Invoice mismatch exists with respect to the at least one of the plurality of orders and wherein if a PO/Invoice mismatch exists, then the prediction is that the rejection was supplier caused.  
     
     
         6 . The method of  claim 1  wherein a one of the predictive data elements is whether or not a payment was less than an invoice amount with respect to the at least one of the plurality of orders and wherein if a payment was less than an invoice amount, then the prediction is that the rejection was supplier caused.  
     
     
         7 . The method of  claim 1  wherein a one of the predictive data elements is whether or not an item in a one of the plurality of orders was defective, and wherein if the item was defective, then the prediction is that the rejection was supplier caused.  
     
     
         8 . A system for reporting supplier performance comprising: 
 at least one computer;    first executable code for storing data collected from a first customer including predictive data elements about items in at least one of a plurality of orders made by the first customer to a first supplier, the predictive data elements being predictive of whether a rejection of items in the at least one of the plurality of orders was customer caused or supplier caused;    second executable code for making a prediction based on the predictive data elements whether the rejection was customer caused or supplier caused; and    third executable code for assembling a report including indication of the rejection as either supplier caused or customer caused based on the prediction;    wherein the first, second, and third executable code is in an electronically readable medium accessible to the at least one computer.    
     
     
         9 . The system of  claim 8  wherein a one of the predictive data elements is whether or not the at least one of the plurality of orders was cancelled and wherein if the at least one of the plurality of orders was cancelled, then the prediction indicates that the rejection was customer caused.  
     
     
         10 . The system of  claim 8  wherein a one of the predictive data elements is whether or not an item in the at least one of the plurality of orders was re-shipped and wherein if the item was re-shipped, then the prediction indicates that the rejection was supplier caused.  
     
     
         11 . The system of  claim 8  wherein a one of the predictive data elements is whether or not the items in the at least one of the plurality of orders were delivered late and wherein if the items in the at leas tone of the plurality of orders were delivered late, then the prediction is that the rejection was supplier caused.  
     
     
         12 . The system of  claim 8  wherein a one of the predictive data elements is whether or not a PO/Invoice mismatch exists with respect to the at least one of the plurality of orders and wherein if a PO/Invoice mismatch exists, then the prediction is that the rejection was supplier caused.  
     
     
         13 . The system of  claim 8  wherein a one of the predictive data elements is whether or not a payment was less than an invoice amount with respect to the at least one of the plurality of orders and wherein if a payment was less than an invoice amount, then the prediction is that the rejection was supplier caused.  
     
     
         14 . The system of  claim 8  wherein a one of the predictive data elements is whether or not an item in a one of the plurality of orders was defective, and wherein if the item was defective, then the prediction is that the rejection was supplier caused.  
     
     
         15 . A system for reporting supplier performance comprising: 
 means for collecting from a first customer predictive data elements about at least one of a plurality of orders made by the first customer to a first supplier, the predictive data elements being predictive of whether a rejection of items in the at least one of the plurality of orders was customer caused or supplier caused;    means for making a prediction based on the predictive data elements about whether the rejection of items in the at least one of the plurality of orders was customer caused or supplier caused; and    means for reporting the rejection as either supplier caused or customer caused based on the prediction.