Know-How Service System

Abstract

A know-how service system capable of handling integrally a life cycle management extended from installment to operation, maintenance, and scrapping of various equipments in a facility such as a plant, a factory, a hospital, a school, a vessel, or the like by utilizing a know-how scattered and held individually via a network, includes a know-how service providing portion, a know-how service utilizing portion, a know-how service applying portion, and a network to which respective portions are connected.

1 . A know-how service system, comprising: 
 a know-how service providing portion;    a know-how service utilizing portion;    a know-how service applying portion; and    a network to which the know-how service providing portion, the know-how service utilizing portion, and the know-how service applying portion are connected.    
   
   
       2 . The know-how service system according to  claim 1 , wherein the know-how service providing portion includes: 
 a know-how describing portion which describes a know-how to be provided, in XML; and    a know-how encrypting portion which encrypts the know-how described in XML.    
   
   
       3 . The know-how service system according to  claim 1 , 
 wherein the know-how service providing portion installs a know-how into an agent to provide the know-how.    
   
   
       4 . The know-how service system according to  claim 1 , 
 wherein the know-how service providing portion hierarchizes a know-how to be provided, according to a hierarchical structure of the know-how service applying portion.    
   
   
       5 . The know-how service system according to  claim 1 , 
 wherein the know-how service providing portion makes a predetermined charge according to a hierarchy of a know-how service that the know-how service utilizing portion utilizes.    
   
   
       6 . The know-how service system according to  claim 1 , 
 wherein an object to which a know-how service is provided is a facility that is built up by equipments supplied from a plurality of vendors.    
   
   
       7 . The know-how service system according to  claim 6 , 
 wherein the facility is at least one of a plant, a factory, a hospital, a school, and a vessel.    
   
   
       8 . The know-how service system according to  claim 1 , 
 wherein the know-how service applying portion executes processes as to a know-how service based on a self-diagnosis result.    
   
   
       9 . The know-how service system according to  claim 1 , 
 wherein the know-how service is a service regarding a life cycle management extended from installment to operation, maintenance, and scrapping of an equipment.