Call management system

Abstract

A system, method and program product for managing inbound calls on a mobile device. A system is provided that includes: a mode control system for allowing the mobile device to be set to a do not disturb (DND) mode; a system for calculating dynamic information when an inbound call is received; and a call processing system for broadcasting a message when the mobile device is in the DND mode, wherein the message includes the dynamic information.

1 . A system for managing inbound calls on a mobile device, comprising:
 a mode control system for allowing the mobile device to be set to a do not disturb (DND) mode;   a system for calculating dynamic information when an inbound call is received; and   a call processing system for broadcasting a message when the mobile device is in the DND mode, wherein the message includes the dynamic information.   
     
     
         2 . The system of  claim 1 , wherein the dynamic information includes a time based parameter. 
     
     
         3 . The system of  claim 2 , wherein the time based parameter is based on a time when the mobile device was set to the DND mode, a time when the inbound call was received, and a time duration inputted by a user. 
     
     
         4 . The system of  claim 1 , wherein the dynamic information includes a location based parameter. 
     
     
         5 . The system of  claim 1 , further comprising a message management system for assigning filters and rules to contacts associated with the mobile device. 
     
     
         6 . The system of  claim 5 , wherein the call processing system selects a message for a contact based a selected mode, a caller ID and any filters and rules assigned to the contact. 
     
     
         7 . The system of  claim 1 , further comprising a DND bypass system that allows a caller to bypass the DND mode and cause the mobile device to ring, flash or vibrate. 
     
     
         8 . A computer readable medium having a program product stored thereon for managing inbound calls on a mobile device, comprising:
 program code for allowing the mobile device to be set to a do not disturb (DND) mode;   program code for calculating dynamic information when an inbound call is received; and   program code for broadcasting a message when the mobile device is in the DND mode, wherein the message includes the dynamic information.   
     
     
         9 . The computer readable medium of  claim 8 , wherein the dynamic information includes a time based parameter. 
     
     
         10 . The computer readable medium of  claim 9 , wherein the time based parameter is based on a first time when the mobile device was set to the DND mode, a second time when the inbound call was received, and a time duration inputted by a user. 
     
     
         11 . The computer readable medium of  claim 8 , wherein the dynamic information includes a location based parameter. 
     
     
         12 . The computer readable medium of  claim 8 , further comprising program code for assigning filters and rules to contacts associated with the mobile device. 
     
     
         13 . The computer readable medium of  claim 12 , wherein the program code for broadcasting a message selects the message for a contact based a selected mode, a caller ID and any filters and rules assigned to the contact. 
     
     
         14 . The computer readable medium of  claim 8 , further comprising program code that allows a caller to bypass the DND mode and cause the mobile device to ring, flash or vibrate. 
     
     
         15 . A method for managing inbound calls on a mobile device, comprising:
 setting the mobile device to a do not disturb (DND) mode;   calculating dynamic information when an inbound call is received from a caller; and   broadcasting a message to the caller, wherein the message includes the dynamic information.   
     
     
         16 . The method of  claim 15 , wherein the dynamic information includes a time based parameter. 
     
     
         17 . The method of  claim 16 , wherein the time based parameter is based on a first time when the mobile device was set to the DND mode, a second time when the inbound call was received, and a time duration inputted by a user. 
     
     
         18 . The method of  claim 15 , wherein the dynamic information includes a location based parameter. 
     
     
         19 . The method of  claim 15 , further comprising program code that allows a caller to bypass the DND mode and cause the mobile device to ring, flash or vibrate. 
     
     
         20 . A method for deploying a system for managing inbound calls on a mobile device, comprising:
 providing a computer infrastructure being operable to:
 allow a user to set the mobile device to a do not disturb (DND) mode; 
 calculate dynamic information when an inbound call is received from a caller; and 
 broadcast a message to the caller, wherein the message includes the dynamic information.