Method and system for collecting, synchronizing, and reporting telecommunication call events and work flow related information
Abstract
The present invention is directed to a method and apparatus for recording and generating additional information related to telecommunication events using a mobile communication device, such as a telephone call or a text messaging event using cellular phone or a personal digital assistant. Specifically, the preferred embodiments of the present invention records information such as GPS coordinates that indicate a position of the mobile communication device during the communication event, as well as a location of a sender or receiver of data to or from the mobile communication device, so as to facilitate a log entry of the position of the mobile communication device as well as other useful information that are associated with the communication events.
Claims
exact text as granted — not AI-modified1 - 32 . (canceled)
33 . A method for generating a notification using a mobile communication device, the method comprising:
acquiring position information, said position information indicating a real-time position of a mobile communication device; generating a communication event data on said mobile communication device, said communication event data defining a communication event and including said position information; transmitting said communication event data from said mobile communication device to a server, said server being operatively coupled to a wireless communication network; associating, at said server, said communication event data to a data base record; determining whether said communication event data triggers a notification based upon at least one predefined notification criterion; and if it is determined that said communication event data triggers a notification, transmitting a notification event from said server to said mobile communication.
34 . The method of claim 33 , further comprising:
transmitting said notification event from said mobile communication device.
35 . The method of claim 33 , wherein:
said position information is acquired using a GPS receiver of said mobile communication device.
36 . The method of claim 33 , wherein:
said at least one predefined notification criterion is based on a calendar of events.
37 . The method of claim 33 , wherein:
said at least one predefined notification criterion is based on one of geographic location, geographic range, geographic area, and distance.
38 . The method of claim 33 , wherein:
said at least one predefined notification criterion is based on one of user status, user presence, change in user status, and change in user presence.
39 . The method of claim 33 , wherein:
said determination is performed by said server.
40 . A method for generating a notification using a mobile communication device, the method comprising:
storing a database record, said database record including user profile information of a mobile communication device, said user profile information including at least one predefined notification criterion for generating notification based on a communication event; acquiring position information, said position information indicating a real-time position of said mobile communication device; receiving, from said mobile communication device, communication event data, said communication event data including said position information, and said communication event data being transmitted by said mobile communication device over a wireless communications network; determining whether said communication event triggers a notification based upon said at least one predefined notification criterion; and if it is determined that said communication event data triggers a notification, transmitting a notification event from said server to said mobile communication device.
41 . The method of claim 40 , further comprising:
transmitting said notification event to a remote computing device.
42 . The method of claim 40 , wherein:
said position information is acquired using a GPS receiver of said mobile communication device.
43 . The method of claim 40 , wherein:
said at least one predefined notification criterion is based on a calendar of events.
44 . The method of claim 40 , wherein:
said at least one predefined notification criterion is based on one of geographic location, geographic range, geographic area, and distance.
45 . The method of claim 40 , wherein:
said at least one predefined notification criterion is based on one of user status, user presence, change in user status, and change in user presence.
46 . A system for generating a notification using a mobile communication device, the method of comprising:
a memory for storing a database record, said database record including user profile information of a mobile communication device, said user profile information including at least one predefined notification criterion for generating notification based on a communication event; a position determination device to acquire position information, said position information indicating a real-time position of said mobile communication device; a receiver to receive, from said mobile communication device, a communication event data, said communication event data including said position information, said communication event data triggering a notification based upon said at least one predefined notification criterion; and a transmitter for, if it is determined that said communication event triggers a notification, transmitting a notification event from said server to said mobile communication device.
47 . The system of claim 46 , wherein:
said position information is acquired using a GPS receiver of said mobile communication device.
48 . The system of claim 46 , wherein:
said at least one predefined notification criterion is based on a calendar of events.
49 . The system of claim 46 , wherein:
said at least one predefined notification criterion is based on one of geographic location, geographic range, geographic area, and distance.
50 . The system of claim 46 , wherein:
said at least one predefined notification criterion is based on one of user status, user presence, change in user status, and change in user presence.
51 . A mobile communication device for generating a notification using stored user profile information, said mobile communication device comprising:
a memory; a display; a GPS device to acquire position information, said position information indicating a real-time position of a mobile communication device; a receiver to receive communication event data on said mobile communication device; a programmed processor that performs the steps of:
accessing said stored user profile information, said user profile information including at least one predefined notification criterion,
determining whether said communication event data triggers a notification based upon said acquired position information and said at least one predefined notification criterion, and
if it is determined that said communication event data triggers a notification, displaying said notification on said display.
52 . The mobile communication device of claim 51 , wherein said programmed processor further performs:
transmitting said notification to a remote computing device.
53 . The mobile communication device of claim 51 , wherein:
said user profile information is stored on a server, said server being operatively coupled to said mobile communication device over a wireless communications network.
54 . The method of claim 33 , wherein:
said communication event data is generated from a voice or data communication event.
55 . The system of claim 46 , wherein:
said communication event data is generated from a communication event, said communication event being one of a voice communication event and a data communication event.Join the waitlist — get patent alerts
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