Method and system for collecting, synchronizing, and reporting telecommunication call events and work flow related information

Abstract

The present invention is directed to a method and apparatus for recording and generating additional information related to telecommunication events using a mobile communication device, such as a telephone call or a text messaging event using cellular phone or a personal digital assistant. Specifically, the preferred embodiments of the present invention records information such as GPS coordinates that indicate a position of the mobile communication device during the communication event, as well as a location of a sender or receiver of data to or from the mobile communication device, so as to facilitate a log entry of the position of the mobile communication device as well as other useful information that are associated with the communication events.

1 - 32 . (canceled) 
     
     
         33 . A mobile communication device comprising;
 a GPS receiver to receive GPS data of a mobile communication device, said GPS data indicating a location of said mobile communication device;   an image capturing device adapted to capture a plurality of images;   a processor programmed to associate each of said plurality of images with said GPS data, said GPS data indicating a location of said mobile communication device at which each of said plurality of images is taken; and   a transmitter to transmit said plurality of images and said associated GPS data, to a remote device.   
     
     
         34 . The mobile communication device of  claim 33 , further comprising:
 a timer device to determine a time stamp for each of said plurality of images, said time stamp indicating a date and time of when an image is taken;   wherein said time stamp for each of said plurality of images is transmitted with said plurality of images to said remote device.   
     
     
         35 . The mobile communication device of  claim 33 , further comprising:
 a display to display at least two of said plurality of images in either a chronological order or a spatial order, in response to either said time stamp or said GPS data associated with each of said plurality of images, respectively.   
     
     
         36 . The mobile communication device of  claim 33 , further comprising:
 a receiver to receive trip data from said remote device, said trip data being generated by said remote device based on time stamps and GPS data associated with said plurality of images.   
     
     
         37 . The mobile communication device of  claim 36 , further comprising:
 a display to display said trip data in a map format;   wherein said plurality of images are displayed at locations based on their GPS data on a map.   
     
     
         38 . A remote device, comprising:
 a network interface to receive from a mobile communication device a plurality of images and GPS data associated with each of said plurality of images;   a user interface to receive user input including a start point and an end point of a trip;   a processor to generate trip data based on said start point, said end point, and said GPS data; and   a display to display said trip data and said plurality of images;   wherein said plurality of images are displayed with reference to said trip data.   
     
     
         39 . The remote device of  claim 38 , wherein:
 said network interface is adapted to receive from said mobile communication device a time stamp associated with each of said plurality of images;   wherein said trip data includes travel time data generated based on said time stamps.   
     
     
         40 . The remote device of  claim 38 , wherein:
 said trip data is displayed in a map format.   
     
     
         41 . The remote device of  claim 40 , wherein said map format includes:
 a route between said start point and said end point and locations on said route with which said plurality of images are associated.   
     
     
         42 . The remote device of  claim 38 , further comprising:
 a transmitter to transmit said trip data to said mobile communication device to be displayed on said display of said mobile communication device.   
     
     
         43 . A mobile communication device, comprising:
 a receiver to receive incoming communication data, said incoming communication data including one of voice data, text data, and image data;   a memory to store a call event of said received incoming communication data;   a processor programmed to automatically associate said call event with an existing database record in said memory;   a display to display a notification associated with said database record in response to said call event; and   a user interface to receive user input to update said database record.   
     
     
         44 . The mobile communication device of  claim 43 , wherein:
 said database record is a vCard including contact information of a caller associated with said incoming communication data;   wherein said notification is for updating said contact information on said vCard.   
     
     
         45 . The mobile communication device of  claim 43 , wherein:
 said database record is an account associated with said incoming communication data;   wherein said notification is for updating account information of said account.   
     
     
         46 . The mobile communication device of  45 , wherein:
 said account information includes at least one of an account name, MIN, parent account information, website, account number, ticker symbol, type, industry, number of employees, annual revenue, SIC code, billing address, voice note, text note, image, and customizable form.   
     
     
         47 . The mobile communication device of  claim 43 , further comprising:
 a communication module to communicate said call event to a remote device;   wherein said call event is associated with a database record on said remote device; and   wherein said notification is received from said remote device.   
     
     
         48 . The mobile communication device of  claim 43 , wherein:
 said notification is displayed while said incoming communication data is being received.   
     
     
         49 . The mobile communication device of  claim 43 , wherein:
 said notification is displayed after said incoming communication data is received.   
     
     
         50 . The mobile communication device of  claim 43 , further comprising:
 a GPS receiver to receive GPS data of said mobile communication device, said GPS data indicating a position of said mobile communication device.   
     
     
         51 . The mobile communication device of  claim 50 , wherein:
 said notification is displayed when said position of said mobile communication device is within a specific geographic area.   
     
     
         52 . The mobile communication device of  claim 43 , wherein:
 said notification is in response to a frequency of said call event relating to said database record.   
     
     
         53 . A mobile communication device, comprising:
 a transmitter to transmit a search query to a remote server;   a receiver to receive search location information data from said remote server in response to said search query, said search location information data comprising a contact number;   a display to display said search location information data on said mobile communication device;   a user interface to receive user input directed to said displayed search location information;   a communication module to connect with a device identified by said contact number in response to said user input; and   a memory to store communication event information associated with said contact number.