Method and System to Automatically Change or Update the Configuration or Setting of a Communication System

Abstract

A method and device for automatically changing or updating a configuration or setting of a communication system is disclosed. In one aspect, the method includes providing information to the communication system, the information comprising natural human language, storing the information in a digital storage device, detecting a triggering event in the information, and changing the configuration or setting of the communication system automatically using a processor. The information is an input to the communication system, an input from at least one alternate communication system, or a combination of an input to the communication system and an input from the at least one alternate communication system.

1 . A method for automatically changing or updating a configuration or setting of a communication system comprising:
 providing information to the communication system, the information comprising natural human language;   storing the information in a digital storage device;   detecting a triggering event in the information; and   changing the configuration or setting of the communication system automatically using a processor; and   wherein the information is an input to the communication system, an input from at least one alternate communication system, or a combination of an input to the communication system and an input from the at least one alternate communication system.   
     
     
         2 . The method of  claim 1 , further comprising gathering the information by collecting status information from at least one server used by the communication system. 
     
     
         3 . The method of  claim 1 , further comprising the communication system gathering information by employing at least one keystroke listener running on at least one terminal device used by the communication system. 
     
     
         4 . The method of  claim 1 , further comprising matching an expression contained in the information with natural human language data and extracting matched human language information. 
     
     
         5 . The method of  claim 4 , further comprising changing the configuration or setting of the communication system according to the matched human language information. 
     
     
         6 . The method of  claim 5 , further comprising the communication system performing at least one communication action, the communication action being triggered by a change of the configuration or setting of the communication system according to the matched human language information. 
     
     
         7 . The method of  claim 1 , wherein the processor comprises a learning algorithm based on a monitoring of correlated behavior of at least one user of the communication system. 
     
     
         8 . The method of  claim 7 , wherein the learning algorithm is a discrete optimization algorithm. 
     
     
         9 . The method of  claim 7 , wherein the learning algorithm is a stochastic optimization algorithm. 
     
     
         10 . The method of  claim 1 , wherein the processor is a processor of the communication system, a processor of the at least one alternate communication system, a processor in a user device connected to the communication system, or a processor in a user device connected to the at least one alternate communication system. 
     
     
         11 . A device for automatically changing or updating a configuration or setting of a communication system comprising:
 a processor that provides information to the communication system, the information comprising natural human language;   a digital storage device that stores the information;   the processor that detects a triggering event in the information; and   the processor that automatically changes the configuration or setting of the communication system; and   wherein the information is an input to the communication system, an input from at least one alternate communication system, or a combination of an input to the communication system and an input from the at least one alternate communication system.   
     
     
         12 . The device of  claim 11 , wherein the processor gathers the information by collecting status information from at least one server used by the communication system. 
     
     
         13 . The device of  claim 11 , wherein the processor gathers information by employing at least one keystroke listener running on at least one terminal device used by the communication system. 
     
     
         14 . The device of  claim 11 , wherein the processor matches an expression contained in the information with natural human language data and extracts matched human language information. 
     
     
         15 . The device of  claim 14 , wherein the information processing means changes the configuration or setting of the communication system according to the matched human language information. 
     
     
         16 . The device of  claim 15 , wherein the communication system performs at least one communication action, the communication action being triggered by a change of the configuration or setting of the communication system according to the matched human language information. 
     
     
         17 . The device of  claim 11 , wherein the processor has a learning algorithm based on a monitoring of correlated behavior of at least one user of the communication system. 
     
     
         18 . The device of  claim 17 , wherein the learning algorithm is a discrete optimization algorithm. 
     
     
         19 . The device of  claim 18 , wherein the learning algorithm is a stochastic optimization algorithm. 
     
     
         20 . The device of  claim 11 , wherein the processor is a processor of the communication system, a processor of the at least one alternate communication system, a processor in a user device connected to the communication system, or a processor in a user device connected to the at least one alternate communication system.