System for Managing Voice Files of a Voice Prompt Server

Abstract

A software interface is provided for managing audio resources used in one or more voice applications. The software interface includes a first portion thereof for mapping the audio resources from storage to use-case positions in the one or more voice applications, a portion thereof for accessing the audio resources according to the mapping information and for performing modifications there of, a portion thereof for creating new audio resources; and a portion thereof for replication of modifications across distributed facilities. I a preferred application a developer can modify or replace existing audio resources and replicate links to the application code of the applications that use them.

1 . A software interface for managing audio resources used in one or more voice applications including:
 a portion for mapping the audio resources from storage to use-case positions in the one or more voice applications;   a portion for accessing the audio resources according to the mapping information and for performing modifications there of;   a portion for creating new audio resources; and   a portion for replication of modifications across distributed facilities.