Automatic Emergency Call Language Provisioning

Abstract

A computer-implemented method includes receiving coordinates, at a vehicle associated computing system (VACS), corresponding to a vehicle's location. The method also includes using the VACS to compare the coordinates to a predetermined set of geographic borders, wherein the geographic borders determine at least language boundaries. The method further includes using the VACS to determine a local language based at least in part on the coordinate comparison. The method additionally includes using the VACS to transmit an emergency message in at least the determined local language.

1 . A computer-implemented method comprising:
 receiving coordinates, at a vehicle associated computing system (VACS), corresponding to a vehicle's location;   using the VACS to compare the coordinates to a predetermined set of geographic borders, wherein the geographic borders determine at least language boundaries;   using the VACS to determine a local language based at least in part on the coordinate comparison; and   using the VACS to transmit an emergency message in at least the determined local language.   
     
     
         2 . The method of  claim 1 , wherein at least one geographic border does not correspond to the border of a government delineated region. 
     
     
         3 . The method of  claim 2 , wherein the government delineated region is a country. 
     
     
         4 . The method of  claim 2 , wherein the government delineated region is a city. 
     
     
         5 . The method of  claim 2 , wherein the government delineated region is a county. 
     
     
         6 . The method of  claim 1 , further comprising:
 using the VACS to contact an emergency operator;   using the VACS to detect an off-hook condition; and   if an off-hook condition is not detected, using the VACS to transmit the emergency message a plurality of times.   
     
     
         7 . The method of  claim 1 , wherein, if the coordinates are not available, the VACS transmits the emergency message in at least an OEM base language. 
     
     
         8 . The method of  claim 1 , wherein, if the coordinates are not available, the VACS transmits the emergency message in at least English. 
     
     
         9 . A computer-implemented method, implemented by a vehicle computing system (VACS) comprising:
 determining that a vehicle crash has occurred;   determining if a cellular phone is connected to the VACS;   if a cellular phone is connected to the VACS, placing an emergency call through the cellular phone, unless the call is not cancelled by a passenger;   once a call has been placed, checking for an off-hook condition;   determining if an MCC code is available for use in a language determination;   determining if vehicle GPS coordinates are available for use in a language determination;   using at least one of: an MCC code, GPS coordinates, or the non-availability of both the MCC code and the GPS coordinates to determine an appropriate language for an emergency message; and   transmitting the emergency message in the determined appropriate language.   
     
     
         10 . The method of  claim 9 , wherein, if an MCC code is not available and the vehicle GPS coordinates are not available, the language is determined to be a default OEM language. 
     
     
         11 . The method of  claim 10 , wherein the transmitting further includes playing the message at least two times during the transmitting. 
     
     
         12 . The method of  claim 9 , wherein, if an off-hook condition is not detected, the emergency message is played at least two times during the transmitting. 
     
     
         13 . A computer readable storage medium storing instructions that, when executed by a vehicle associated computing system (VACS), cause the VACS to perform the method comprising:
 receiving coordinates corresponding to a vehicle's location;   comparing the coordinates to a predetermined set of geographic borders, wherein the geographic borders determine at least language boundaries;   determining a local language based at least in part on the coordinate comparison; and   transmitting an emergency message in at least the determined local language.   
     
     
         14 . The computer readable storage medium of  claim 13 , wherein at least one geographic border does not correspond to the border of a government delineated region. 
     
     
         15 . The computer readable storage medium of  claim 14 , wherein the government delineated region is a country. 
     
     
         16 . The computer readable storage medium of  claim 14 , wherein the government delineated region is a city. 
     
     
         17 . The computer readable storage medium of  claim 14 , wherein the government delineated region is a county. 
     
     
         18 . The computer readable storage medium of  claim 13 , wherein the method further comprises:
 contacting an emergency operator;   detecting an off-hook condition; and   if an off-hook condition is not detected,   transmitting the emergency message a plurality of times.   
     
     
         19 . The computer readable storage medium of  claim 13 , wherein, if the coordinates are not available, the VACS transmits the emergency message in at least an OEM base language. 
     
     
         20 . The computer readable storage medium of  claim 13 , wherein, if the coordinates are not available, the VACS transmits the emergency message in at least English.