System and method for operating a service to arrange transport amongst parties through use of mobile devices

Abstract

A system and method are described for enabling transportation to be arranged for individuals carrying handsets or mobile devices. In some embodiments, a customer can transmit a request for transport from a given customer geographic location. A service may handle the request by selecting a driver for the customer.

1 . A computer-implemented method for operating a service to arrange transport between a customer and a driver, the method being implemented by one or more processors and comprising the steps of:
 (a) responding to a request by a customer at a first geographic location for transport by selecting a driver at a second geographic location to transport the customer;   (b) tracking the driver from the second geographic location to the first geographic location to facilitate pickup of the customer at the first geographic location;   (c) enabling the customer to provide a feedback of the driver to affect a service reputation of the driver upon completing transport at a third geographic location.   
     
     
         2 . The method of  claim 1 , further comprising determining a fee for transport of the customer from the first geographic location to the third geographic location. 
     
     
         3 . The method of  claim 1 , wherein the feedback is a rating. 
     
     
         4 . The method of  claim 1 , further comprising enabling the driver to provide a feedback of the customer to affect a customer reputation. 
     
     
         5 . The method of  claim 1 , wherein the feedback of the customer and of the driver is available to other customers and drivers. 
     
     
         6 . The method of  claim 4 , further comprising determining a traffic pattern in a given region analyzing at least one of the pickup location or drop off locations for the plurality of customers. 
     
     
         7 . The method of  claim 4 , further comprising enabling a result of said analyzing to be viewable at a website.