System and Method of Processing Service Product Orders

Abstract

A method includes sending, from a service delivery system, a service product package indicating a service product offering to a service product ordering subsystem and indicating a service control group. The method further includes receiving, from the service product ordering subsystem, an order for the service product offering and information identifying a subscriber account associated with the order. The method further includes providing delivery data including a video item to a media content distribution system. The media content distribution system is configured to send the video item to an end user device associated with the subscriber account in response to receiving the delivery data.

1 . A method comprising:
 sending, from a service delivery system, a service product package indicating a service product offering to a service product ordering subsystem and indicating a service control group;   receiving, from the service product ordering subsystem, an order for the service product offering and information identifying a subscriber account associated with the order; and   providing delivery data including a video item to a media content distribution system, wherein the media content distribution system is configured to send the video item to an end user device associated with the subscriber account in response to receiving the delivery data, and wherein the video item corresponds to the service product package.   
     
     
         2 . The method of  claim 1 , wherein the service product package further indicates a service area, a facility deployment component, one or more permitted types of end user devices, or a combination thereof. 
     
     
         3 . The method of  claim 2 , wherein the facility deployment component is implemented based on fiber to premises, fiber to the node, or digital subscriber line. 
     
     
         4 . The method of  claim 1 , wherein the service product package further indicates a service product attribute identifying a service product category associated with the service product offering, wherein the service product category includes: video and data; video, data and voice over internet protocol; or video, data, voice over internet protocol and wireless. 
     
     
         5 . The method of  claim 4 , wherein the service product attribute includes a video service attribute that indicates a level of content available for the service product package. 
     
     
         6 . The method of  claim 5 , wherein the level of content is a premium level or a standard level, and wherein the premium level, but not the standard level, includes premium content. 
     
     
         7 . The method of  claim 6 , wherein the media content distribution system determines channels for the service product package based on the level of content, wherein the standard level includes each channel in a broadcast channel map of the media content distribution system and wherein the premium level includes each channel in the broadcast channel map and at least one additional channel not associated with the broadcast channel map. 
     
     
         8 . The method of  claim 1 , further comprising providing a subscriber class and an item category to the media content distribution system. 
     
     
         9 . The method of  claim 8 , wherein the media content distribution system determines a subscriber group based on the subscriber class and determines content access based on the subscriber group. 
     
     
         10 . The method of  claim 9 , wherein the media content distribution system selects one of a plurality of content packages to provide to the end user device based on the content access. 
     
     
         11 . The method of  claim 1 , wherein the service product ordering subsystem determines the information by associating a subscriber identity of the subscriber account with the order. 
     
     
         12 . The method of  claim 1 , wherein the delivery data identifies one or more end user devices associated with the subscriber account. 
     
     
         13 . The method of  claim 12 , wherein media content distribution system selects the end user device from the one or more end user devices. 
     
     
         14 . The method of  claim 1 , further comprising receiving device provisioning data from the service product ordering subsystem. 
     
     
         15 . A system comprising:
 a processor; and   a computer-readable storage device accessible to the processor, the computer-readable storage device including instructions that, when executed by the processor, cause the processor to perform a method comprising:
 sending, from a service delivery system, a service product package indicating a service product offering to a service product ordering subsystem and indicating a service control group; 
 receiving, from the service product ordering subsystem, an order for the service product offering and information identifying a subscriber account associated with the order; and 
 providing delivery data including a video item to a media content distribution system, wherein the media content distribution system is configured to send the video device item to end user device associated with an subscriber account in response to receiving the delivery data, and wherein the video item corresponds to the service product package. 
   
     
     
         16 . The system of  claim 15 , wherein the media content distribution system is an interne protocol television distribution system. 
     
     
         17 . The system of  claim 15 , wherein a service broker of the service delivery system identifies one or more service product offerings. 
     
     
         18 . A method comprising:
 sending, from an end user device associated with a subscriber account, an order for a service product offering to a media content distribution system, wherein the order is associated with the subscriber account, wherein the service product offering is indicated by a service product package, and wherein the service product package indicates a service control group;   receiving a video item corresponding to the service product package from the media content distribution system, wherein the media content distribution system sends the video device item in response to receiving delivery data from a service delivery system; and   receiving an order completion notification from a billing system coupled to the media content distribution system.   
     
     
         19 . The method of  claim 18 , wherein the end user device is a gateway device coupled to a plurality of customer premises equipment devices. 
     
     
         20 . The method of  claim 18 , wherein the end user device includes a residential gateway device, a set top box device, a video recorder device, an integrated access device, a session initiation protocol telephone device, or a combination thereof.