Method of training an employee

Abstract

The invention is a method and system that provides for efficiently incentivizing and rewarding employees for their successful use of a training system or other employer defined metrics by utilizing Smartcard cards and You Did It Right cards. Successful demonstration of training and performance metrics is rewarded through such rewards to supervisors and to employees as gift cards or discount coupons redeemable for goods and/or services at retail/service centers.

I claim: 
     
         1 . A method of training employees comprising:
 Step 1) providing an observer of an employee with a plurality of you-did-it-right cards wherein each of the you-did-it-right cards is associated with a unique identifier, with a training metric, and with the observer;   Step 2) providing an interactive input device linked to a network system computer;   Step 3) observing the employee for demonstration of the training metric and associating the you-did-it-right card with the employee;   Step 4) using the you-did-it-right card to access the interactive input device;   Step 5) calculating a value and type of reward to be given to the observer and to the employee based on the association of the you-did-it-right card with the employee and also based on the unique identifier, by the network system computer.   
     
     
         2 . The method of training employees of  claim 1  wherein the observer is a supervisor of the employee. 
     
     
         3 . The method of training employees of  claim 1  wherein the unique identifier is an alpha numeric code. 
     
     
         4 . The method of training employees of  claim 1  wherein the unique identifier is a code readable only by an image scanner linked to a computer. 
     
     
         5 . The method of training employees of  claim 1  wherein the interactive input device is a computer. 
     
     
         6 . The method of training employees of  claim 1  wherein the interactive input device is a telephone. 
     
     
         7 . The method of training employees of  claim 1  further comprising a step 6, following step 5, which comprises the step of issuing the reward to the observer and also to the employee by the network system computer. 
     
     
         8 . The method of training employees of  claim 7  wherein the calculations performed in step by the network system computer is based on a variable win algorithm that rewards first time employee you-did-it-right card recipients with higher value rewards than repeat you-did-it-right recipients and wherein the reward could be equal to zero. 
     
     
         9 . The method of training employees of  claim 7  further comprising a step 7, following step 6, which comprises the step of collecting and analyzing a plurality of statistics as to a number of you-did-it-right cards issued. 
     
     
         10 . A method of training employees comprising:
 Step 1) providing a supervisor of an employee with a plurality of smart cards wherein each of the smart cards is associated with a unique identifier, with a training metric, and with the supervisor;   Step 2) providing an interactive input device linked to a network system computer;   Step 3) using the smart card to access the interactive input device by the employee and taking a test based on the smart card and the training metric by the employee;   Step 4) calculating a value and type of reward to be given to the supervisor and to the employee based on the association of the smart card with the employee, based on the unique identifier, and also based on the employee's performance under the test of step 3, by the network system computer.   
     
     
         11 . The method of training employees of  claim 10  wherein the training metric comprises a plurality of training metrics and the test taken by the employee in step 3 tests each of the plurality of training metrics. 
     
     
         12 . The method of training employees of  claim 10  wherein the unique identifier is an alpha numeric code. 
     
     
         13 . The method of training employees of  claim 10  wherein the unique identifier is a code readable only by an image scanner linked to a computer. 
     
     
         14 . The method of training employees of  claim 10  wherein the interactive input device is a computer. 
     
     
         15 . The method of training employees of  claim 10  wherein the interactive input device is a telephone. 
     
     
         16 . The method of training employees of  claim 10  further comprising a step 5, following step 4, which comprises the step of issuing the reward to the supervisor and also to the employee by the network system computer. 
     
     
         17 . The method of training employees of  claim 16  wherein the calculations performed in step 4 by the network system computer is based on a variable win algorithm that rewards employees who took a test for the first time in step 3 higher value rewards than repeat test takers and wherein the reward issued to the employee or to the supervisor could have a value equal to zero. 
     
     
         18 . The method of training employees of  claim 16  further comprising a step 6, following step 5, which comprises the step of collecting and analyzing a plurality of statistics as to a number of employees who took tests and analyzing a plurality of test scores.