Administration and customization platform for in-vehicle-services

Abstract

An approach to facilitating in-vehicle-services-related tracking of passengers is provided. A first set of information relating to a first carrier and a second set of information relating to a second carrier that is different from the first carrier may be obtained. The first set of information may include first identification information and one or more first trip details. The second set of information may include second identification information and one or more second trip details. The first set of information may be determined to relate to a first trip of a particular passenger with the first carrier. The second set of information may be determined to relate to a second trip of the particular passenger with the second carrier. Preference information of the particular passenger may be determined based on the one or more trip details and the one or more second trip details.

What is claimed is: 
     
         1 . A method for facilitating cross-carrier tracking of passengers based on trip details that indicate whether and which in-vehicle service selections were requested by the passengers in relation to transit via different carriers, the method being implemented on a computer system that includes one or more physical processors executing one or more computer program instructions which, when executed, perform the method, the method comprising:
 obtaining, by the computer system, a first set of information relating to a first carrier, the first set of information comprising first identification information and one or more first trip details;   obtaining, by the computer system, a second set of information relating to a second carrier that is different from the first carrier, the second set of information comprising second identification information and one or more second trip details;   determining, by the computer system, that the first set of information relates to a first trip of a particular passenger with the first carrier;   determining, by the computer system, that the second set of information relates to a second trip of the particular passenger with the second carrier; and   determining, by the computer system, preference information of the particular passenger based on the one or more first trip details, the one or more second trip details, and the determination that the first and second sets of information respectively relate to the first and second trips.   
     
     
         2 . The method of  claim 1 , wherein the first identification information indicates a first device identifier and the second identification information indicates a second device identifier, the method further comprising:
 determining, by the computer system, that the first device identifier corresponds to the second device identifier,   wherein the determination that the first and second sets of information respectively relate to the first and second trips is based on the determination that the first device identifier corresponds to the second device identifier.   
     
     
         3 . The method of  claim 2 , the method further comprising:
 determining, by the computer system, that the first device identifier is the same as the second device identifier,   wherein the determination that the first device identifier corresponds to the second device identifier is based on a determination that the first device identifier is the same as the second device identifier.   
     
     
         4 . The method of  claim 2 , wherein obtaining the first set of information further comprises obtaining the first set of information from a first branded application indicating a brand association with the first carrier, and wherein obtaining the second set of information further comprises obtaining the second set of information from a second branded application indicating a brand association with the second carrier. 
     
     
         5 . The method of  claim 1 , wherein the one or more first trip details indicate a duration of the first trip, and the one or more second trip details indicate a duration of the second trip, wherein determining preference information of the particular passenger based on the one or more first trip details and the one or more second trip details comprises determining first preference information of the particular passenger corresponding to the duration of the first trip and second preference information of the particular passenger corresponding to the duration of the second trip such that different preference information corresponds to different durations of trips. 
     
     
         6 . The method of  claim 5 , wherein the one or more first trip details indicate a type of the first trip, and the one or more second trip details indicate a type of the second trip, wherein determining preference information of the particular passenger based on the one or more first trip details and the one or more second trip details comprises determining third preference information of the particular passenger corresponding to the type of the first trip and fourth preference information of the particular passenger corresponding to the type of the second trip such that different preference information corresponds to different types of trips, wherein types of trips include a domestic trip or an international trip. 
     
     
         7 . The method of  claim 6 , wherein the one or more first trip details indicate one or more in-vehicle service selections requested by the particular passenger during transit of the first trip, and the one or more second trip details indicate one or more in-vehicle service selections requested by the particular passenger during transit of the second trip, and wherein determining the preference information further comprises determining one or more preferences relating to the in-vehicle service selections requested by the particular passenger during the first or second trips in association with one or more of the durations of trips or the types of trips traveled by the particular passenger. 
     
     
         8 . The method of  claim 7 , wherein the in-vehicle service selections include one or more selections of content items or accommodations made by the particular passenger during the first or second trips. 
     
     
         9 . The method of  claim 1 , wherein obtaining the first set of information and the second set of information comprises obtaining one or more first selections of in-vehicle services made from a user-provided device of the particular passenger during transit of the first trip and one or more second selections of in-vehicle services made from the user-provided device during transit of the second trip, the user-provided device being provided by the particular passenger during transit of the first and second trips, the method further comprising:
 facilitating, by the computer system, (i) one or more first communication sessions with a first in-vehicle computer system that processes the one or more first selections of in-vehicle services and (ii) one or more second communication sessions with a second in-vehicle computer system that processes the one or more second selections of in-vehicle services,   wherein obtaining the one or more first selections of in-vehicle services and the one or more second selections of in-vehicle services comprises obtaining the one or more first selections of in-vehicle services from the first in-vehicle computer system via the one or more first communication sessions and obtaining the one or more second selections of in-vehicle services from the second in-vehicle computer system via the one or more second communication sessions.   
     
     
         10 . A system for facilitating cross-carrier tracking of passengers based on trip details that indicate whether and which in-vehicle service selections were requested by the passengers in relation to transit via different carriers, the system comprising:
 one or more physical processors programmed with one or more computer program instructions which, when executed, cause the system to:
 obtain a first set of information relating to a first carrier, the first set of information comprising first identification information and one or more first trip details; 
 obtain a second set of information relating to a second carrier that is different from the first carrier, the second set of information comprising second identification information and one or more second trip details; 
 determine that the first set of information relates to a first trip of a particular passenger with the first carrier; 
 determine that the second set of information relates to a second trip of the particular passenger with the second carrier; and 
 determine preference information of the particular passenger based on the one or more first trip details, the one or more second trip details, and the determination that the first and second sets of information respectively relate to the first and second trips. 
   
     
     
         11 . The system of  claim 10 , wherein the first identification information indicates a first device identifier and the second identification information indicates a second device identifier, and wherein the one or more physical processors are further caused to:
 determine that the first device identifier corresponds to the second device identifier,   wherein the determination that the first and second sets of information respectively relate to the first and second trips is based on the determination that the first device identifier corresponds to the second device identifier.   
     
     
         12 . The system of  claim 11 , wherein the one or more physical processors are further caused to:
 determining, by the computer system, that the first device identifier is the same as the second device identifier,   wherein the determination that the first device identifier corresponds to the second device identifier is based on a determination that the first device identifier is the same as the second device identifier.   
     
     
         13 . The system of  claim 11 , wherein obtaining the first set of information further comprises obtaining the first set of information from a first branded application indicating a brand association with the first carrier, and wherein obtaining the second set of information further comprises obtaining the second set of information from a second branded application indicating a brand association with the second carrier. 
     
     
         14 . The system of  claim 10 , wherein the one or more first trip details indicate a duration of the first trip, and the one or more second trip details indicate a duration of the second trip, wherein determining preference information of the particular passenger based on the one or more first trip details and the one or more second trip details comprises determining first preference information of the particular passenger corresponding to the duration of the first trip and second preference information of the particular passenger corresponding to the duration of the second trip such that different preference information corresponds to different durations of trips. 
     
     
         15 . The system of  claim 14 , wherein the one or more first trip details indicate a type of the first trip, and the one or more second trip details indicate a type of the second trip, wherein determining preference information of the particular passenger based on the one or more first trip details and the one or more second trip details comprises determining third preference information of the particular passenger corresponding to the type of the first trip and fourth preference information of the particular passenger corresponding to the type of the second trip such that different preference information corresponds to different types of trips, wherein types of trips include one or more of a domestic trip or an international trip. 
     
     
         16 . The system of  claim 15 , wherein the one or more first trip details indicate one or more in-vehicle service selections requested by the particular passenger during transit of the first trip, and the one or more second trip details indicate one or more in-vehicle service selections requested by the particular passenger during transit of the second trip, and wherein determining the preference information further comprises determining one or more preferences relating to the in-vehicle service selections requested by the particular passenger during the first or second trips in association with one or more of the durations of trips or the types of trips traveled by the particular passenger. 
     
     
         17 . The system of  claim 16 , wherein the in-vehicle service selections include one or more selections of content items or accommodations made by the particular passenger during the first or second trips. 
     
     
         18 . The system of  claim 13 , wherein obtaining the first set of information and the second set of information comprises obtaining one or more first selections of in-vehicle services made from a user-provided device of the particular passenger during transit of the first trip and one or more second selections of in-vehicle services made from the user-provided device during transit of the second trip, the user-provided device being provided by the particular passenger during transit of the first and second trips, and wherein the one or more physical processors are further caused to:
 facilitate (i) one or more first communication sessions with a first in-vehicle computer system that processes the one or more first selections of in-vehicle services and (ii) one or more second communication sessions with a second in-vehicle computer system that processes the one or more second selections of in-vehicle services,   wherein obtaining the one or more first selections of in-vehicle services and the one or more second selections of in-vehicle services comprises obtaining the one or more first selections of in-vehicle services from the first in-vehicle computer system via the one or more first communication sessions and obtaining the one or more second selections of in-vehicle services from the second in-vehicle computer system via the one or more second communication sessions.   
     
     
         19 . A method for facilitating tracking of passengers based on trip details that indicate whether and which in-vehicle service selections were requested by the passengers during transit on one or more vehicles, the method being implemented on a computer system that includes one or more physical processors executing one or more computer program instructions which, when executed, perform the method, the method comprising:
 obtaining, by the computer system, a first set of information comprising first identification information and one or more first trip details, the first identification information indicating a first device identifier;   obtaining, by the computer system, a second set of information comprising second identification information and one or more second trip details, the second identification information indicating a second device identifier;   determining, by the computer system, that the first device identifier corresponds to the second device identifier;   determining, by the computer system, that the first set of information relates to a first trip of a particular passenger and the second set of information relates to a second trip of the particular passenger based on the determination that the first device identifier corresponds to the second device identifier; and   determining, by the computer system, preference information of the particular passenger based on the one or more first trip details, the one or more second trip details, and the determination that the first and second sets of information respectively relate to the first and second trips.   
     
     
         20 . The method of  claim 19 , the method further comprising:
 determining, by the computer system, that the first device identifier is the same as the second device identifier,   wherein the determination that the first device identifier corresponds to the second device identifier is based on a determination that the first device identifier is the same as the second device identifier.