Method and System for Emergency Call Arbitration

Abstract

A method of call arbitration includes connecting a vehicle computing system to a remote phone system. The vehicle computing system is used to transmit a pre-recorded or dynamically generated message to the remote phone system. The vehicle computing system also receives an outgoing message spoken in the vehicle to the remote phone system. The pre-recorded or dynamically generated message and the outgoing message are combined into a first signal for relay to the remote phone system as a single message. The vehicle computing system receives an incoming spoken message from the remote phone system. Finally, the received incoming message and the pre-recorded or dynamically generated message are combined into a second signal for playback as a single message through a vehicle audio system.

What is claimed is: 
     
         1 . A system comprising:
 a processor configured to:   utilize a wirelessly connected mobile device to establish communication with an emergency operator;   detect a likely mobile device disconnection state that would result in communication termination; and   transfer critical emergency information to the emergency operator regardless of instructions from the emergency operator, responsive to the likely disconnection state.   
     
     
         2 . The system of  claim 1 , wherein the processor is configured to detect a mobile device power level. 
     
     
         3 . The system of  claim 2 , wherein a likely mobile device disconnection state includes a detected low power level below a predetermined threshold. 
     
     
         4 . The system of  claim 1 , wherein the processor is configured to determine a signal strength between the processor and the mobile device. 
     
     
         5 . The system of  claim 4 , wherein a likely mobile device disconnection state includes a determine signal strength below a predetermined threshold. 
     
     
         6 . The system of  claim 1 , wherein the critical emergency information is transferred as one or more data packets. 
     
     
         7 . The system of  claim 1 , wherein the critical emergency information is transferred as voice information. 
     
     
         8 . A computer-implemented method comprising:
 utilizing a wirelessly connected mobile device to establish communication with an emergency operator;   detecting a likely mobile device disconnection state that would result in communication termination; and   transferring critical emergency information to the emergency operator regardless of instructions from the emergency operator responsive to the likely disconnection state.   
     
     
         9 . The method of  claim 8 , further comprising detecting a mobile device power level. 
     
     
         10 . The method of  claim 10 , wherein a likely mobile device disconnection state includes a detected low power level below a predetermined threshold. 
     
     
         11 . The method of  claim 8 , further comprising determining a signal strength between the processor and the mobile device. 
     
     
         12 . The method of  claim 11 , wherein a likely mobile device disconnection state includes a determine signal strength below a predetermined threshold. 
     
     
         13 . The method of  claim 8 , wherein the critical emergency information is transferred as one or more data packets. 
     
     
         14 . The method of  claim 8 , wherein the critical emergency information is transferred as voice information. 
     
     
         15 . A non-transitory computer readable storage medium storing instructions that, when executed, cause a processor to perform a method comprising:
 utilizing a wirelessly connected mobile device to establish communication with an emergency operator;   detecting a likely mobile device disconnection state that would result in communication termination; and   transferring critical emergency information to the emergency operator regardless of instructions from the emergency operator responsive to the likely disconnection state.   
     
     
         16 . The storage medium of  claim 15 , wherein the method further comprises detecting a mobile device power level. 
     
     
         17 . The storage medium of  claim 16 , wherein a likely mobile device disconnection state includes a detected low power level below a predetermined threshold. 
     
     
         18 . The storage medium of  claim 15 , wherein the method further comprises determining a signal strength between the processor and the mobile device, and wherein a likely mobile device disconnection state includes a determine signal strength below a predetermined threshold. 
     
     
         19 . The method of  claim 8 , wherein the critical emergency information is transferred as one or more data packets. 
     
     
         20 . The method of  claim 8 , wherein the critical emergency information is transferred as voice information.