System and method for multilingual transcription service with automated notification services

Abstract

A system and method for generating and managing a secure, multi-user project database.

1 - 21 . (canceled) 
     
     
         22 . A method, comprising:
 receiving and recording, utilizing a voice recorder, information related to a project from an originator's client device;   providing a confirmation to the originator;   transcribing the information to a transcription;   parsing the transcription to extract a key phrase therefrom;   associating the transcription with a predetermined information category based on the key phrase;   reviewing the transcription at a second level of language normalization and information parsing to predetermined information categories, wherein the transcription is accepted or corrected; and   submitting the transcription to the originator for acceptance or correction.   
     
     
         23 . The method of  claim 22 , further comprising receiving data from the originator's client device. 
     
     
         24 . The method of  claim 22 , further comprising posting the transcription as project notes to a common access site wherein the project notes are available for review by users with predefined access rights. 
     
     
         25 . The method of  claim 23 , further comprising posting the data as project notes to a common access site wherein the project notes are available for review by users with predefined access rights. 
     
     
         26 . The method of  claim 24 , wherein the data comprises one of text data and a data attachment. 
     
     
         27 . The method of  claim 22 , wherein the confirmation comprises one of an audio confirmation and a text confirmation. 
     
     
         28 . The method of  claim 22 , wherein the confirmation comprises a record locator for the information. 
     
     
         29 . The method of  claim 22 , wherein the transcribing comprises language normalization. 
     
     
         30 . The method of  claim 22 , further comprising:
 polling originators and transcribers for compatibility metrics; and   analyzing the compatibility metrics to align originators with transcribers for future transcriptions.   
     
     
         31 . The method of  claim 22 , wherein the common access site includes a project calendar, specific to an originator or a project, indicating days when notes were posted to the project and days when notes were not posted to the project. 
     
     
         32 . The method of  claim 31 , further comprising providing notification to an originator who did not post required information to the project. 
     
     
         33 . The method of  claim 32 , further comprising escalating the notification to a project manager when the originator is unresponsive to the notification. 
     
     
         34 . The method of  claim 33 , further comprising:
 providing management with an informational view of the calendar wherein the management can determine the originator's reporting compliance; and   providing management reports with analysis of user compliance.   
     
     
         35 . The method of  claim 24  or  25 , wherein the user's client device is location aware, the method further comprising receiving location information from the client device and correlating keywords or tags in the project notes with the location information to generate a location based event and issue histogram for the project. 
     
     
         36 . The method of  claim 22 , further comprising generating a project completion punch-list of uncompleted items and associated tasks assigned to a user identified as a project resource,
 wherein items in the punch-list are derived from a master list comprising a list of all items and tasks associated with project resources in a required order of completion,   wherein after a successor task is completed by the user and reported to the information database, a successor task is assigned to the project resource associated with the successor task.   
     
     
         37 . The method of  claim 24  or  25 , wherein the predefined access rights comprise administration, full access, partial access, guest access and no access. 
     
     
         38 . The method of  claim 22 , further comprising:
 printing a time sheet preconfigured with information identifying an employee and the projects the employee is assigned to;   receiving an image of the of the time sheet that includes hours and work codes entered by the employee;   processing the image with optical character recognition (OCR) software to extract payroll data comprising the identifying information, the hours and the work codes; and   posting the payroll data to a payroll system for review.   
     
     
         39 . A system, comprising:
 a receiving system configured to receive, utilizing a voice recorder, project information from an originator via one of a wireless-based infrastructure and a public telephone network infrastructure;   a web log system, comprising a web log media processor, a speech automation and translation module configured for language normalization and transcription of the received project information, a relational database and a storage component, configured to:
 parse the transcribed project information to extract a key phrase therefrom; 
 associate the transcribed project information to a predetermined information category based on the extracted key phrase; 
 record the transcribed project information; and 
 provide an audio confirmation to the originator comprising a confirmation code configured as a record locator for the project information; 
   a data services and integration module comprising a data import/export module and a report generation module; and   a user interface and account management module comprising an originator interface, a configuration and billing interface, a transcriber interface, a report interface and an alert and notification service.   
     
     
         40 . The system of  claim 39 , wherein the speech automation and translation module is configured to provide a transcription of the project information in a specified language and to parse the project information into predetermined categories. 
     
     
         41 . The system of  claim 39 , wherein the transcriber interface is configured to provide the transcription for review, correction or acceptance. 
     
     
         42 . The system of  claim 41 , wherein the originator interface is configured to provide the transcription to the originator for correction or acceptance, and approval or disapproval for inclusion in project reports. 
     
     
         43 . The system of  claim 42 , wherein the report generation module and report interface are configured to post the transcription to a common access site wherein project notes are available for review by users with predefined access rights. 
     
     
         44 . The system of  claim 39 , wherein the user interface and account management module is configured to poll originators and transcribers for compatibility metrics and to align originators with transcribers for future transcriptions based on an analysis of the compatibility metrics. 
     
     
         45 . The system of  claim 39 , wherein the alert and notification service is configured to provide notification to an originator who does not post required information to the project and to escalate the notification to a project manager when the originator is unresponsive to the notification. 
     
     
         46 . The system of  claim 39 , wherein the project information includes location data and wherein the report generation module is configured to correlate keywords or tags in the project information with the location data to generate a location based event and issue histogram for the project. 
     
     
         47 . The system of  claim 39 , wherein the user interface module is configured to provide a project completion punch-list of uncompleted items assigned to a user identified as a project resource,
 wherein items in the punch-list are derived from a master list comprising a list of all items associated with project resources in a required order of completion,   wherein after a punch-list item is completed by the user and reported to the information database, a next uncompleted item in the required order of completion is assigned to the project resource associated with the next uncompleted item in the master list.   
     
     
         48 . An article of manufacturer, comprising a machine-readable medium including instructions thereon which, when read by a machine, cause the machine to perform operations, comprising:
 receiving and recording, utilizing a voice recorder, information related to a project from an originator's client device;   providing a confirmation to the originator;   transcribing the information to a transcription;   parsing the transcription to extract a key phrase therefrom;   associating the transcription with a predetermined information category based on the key phrase;   reviewing the transcription at a second level of language normalization and information parsing to predetermined information categories, wherein the transcription is accepted or corrected; and   submitting the transcription to the originator for acceptance or correction.   
     
     
         49 . The article of manufacture of  claim 48 , wherein the operations further comprise receiving data from the originator's client device. 
     
     
         50 . The article of manufacture of  claim 48 , wherein the operations further comprise posting the transcription as project notes to a common access site wherein the project notes are available for review by users with predefined access rights. 
     
     
         51 . The article of manufacture of  claim 49 , wherein the operations further comprise posting the data as project notes to a common access site wherein the project notes are available for review by users with predefined access rights. 
     
     
         52 . The article of manufacture of  claim 50 , wherein the data comprises one of text data and a data attachment. 
     
     
         53 . The article of manufacture of  claim 48 , wherein the confirmation comprises one of an audio confirmation and a text confirmation. 
     
     
         54 . The article of manufacture of  claim 48 , wherein the confirmation comprises a record locator for the information. 
     
     
         55 . The article of manufacture of  claim 48 , wherein the transcribing comprises language normalization. 
     
     
         56 . The article of manufacture of  claim 48 , wherein the operations further comprise:
 polling originators and transcribers for compatibility metrics; and   analyzing the compatibility metrics to align originators with transcribers for future transcriptions.   
     
     
         57 . The article of manufacture of  claim 49  or  50 , wherein the common access site includes a project calendar, specific to an originator or a project, indicating days when notes were posted to the project and days when notes were not posted to the project, the operations further comprising:
 providing notification to an originator who did not post information as required to the project; 
 escalating the notification to a project manager when the originator is unresponsive to the notification; and 
 providing management with an informational view of the calendar wherein the management can determine the originator's reporting compliance. 
 
     
     
         58 . The article of manufacture of  claim 48 , wherein the user's client device is location aware, the operations further comprising receiving location information from the client device and correlating keywords or tags in the project notes with the location information to generate a location based event and issue histogram for the project. 
     
     
         59 . The article of manufacture of  claim 48 , wherein the operations further comprise providing a project completion punch-list of uncompleted items to a use identified as a project resource,
 wherein items in the punch-list are derived from a master list comprising a list of all items associated with project resources in a required order of completion,   wherein after a punch-list item is completed by the user and reported to the information database, a next uncompleted item in the required order of completion is assigned to the project resource associated with the next uncompleted item in the master list.