Event scheduler based on real-time analytics and business rules

Abstract

Scheduling a given event, in one aspect, may include obtaining a set of one or more business rules, obtaining analytics, and obtaining an event specification. The event specification may include at least one content specification and two or more transmission modes. The event may be scheduled based on the event specification, the analytics and the business rules. The scheduling may be indicated by a tuple comprising event content, one or more communication modes selected from the two or more transmission modes, and timing of the scheduled event.

We claim: 
     
         1 . A method of scheduling a given event, comprising:
 obtaining a set of one or more business rules associated with an event;   obtaining analytics associated with the event, the analytics comprising initially communications modes and timing of the event determined from a profile of a target recipient, the analytics further comprising real-time analytics computed based on dynamically monitored behavior of the target recipient; and   scheduling the event, by a processor, based on the one or more business rules and at least the real-time analytics, wherein the scheduling of the event further comprises modifying the initial communications modes and timing of the event based on the one or more business rules and at least the real-time analytics.   
     
     
         2 . The method of  claim 1 , wherein the scheduling the event further comprises notifying the target recipient via one or more of the modified communications modes. 
     
     
         3 . A method of scheduling a given event, comprising:
 obtaining a set of one or more business rules associated with an event;   obtaining initial analytics associated with the event, the initially analytics comprising initially communications modes and timing of the event determined from a profile of a target recipient;   monitoring behavior of the target recipient;   updating the initial analytics to generate real-time analytics based on the monitored behavior of the target recipient;   scheduling the event, by a processor, based on the one or more business rules and at least the real-time analytics.   
     
     
         4 . The method of  claim 3 , further comprising:
 sending the scheduled event to the target recipient via an updated communication mode determined from the real-time analytics.