System for resolving transactions employing dynamic credit score alteration techniques

Abstract

An apparatus for resolving a debt transaction is provided. The apparatus includes means for transmitting a communication to a debtor using one of a number of available communication channels inviting the debtor to contact a server arrangement, a rules based decision module configured to employ only extracted data pertinent to the debtor and determine a potential resolution strategy for the debt transaction comprising a plurality of individualized transaction settlement offers determined specifically for the debtor based on a calculated ability for the debtor to repay at least a portion of the debt transaction. The server arrangement is configured to determine an estimate of a specific amount a debtor's credit score will increase if the debt transaction is resolved and provide the debtor with the estimate of the amount the debtor's credit score will increase when the debt transaction is resolved.

What is claimed is: 
     
         1 . An apparatus for resolving a debt transaction representing an amount of money owed by a debtor to a creditor, the apparatus comprising:
 a server arrangement comprising:
 means for transmitting a communication to the debtor using one of a number of available communication channels inviting the debtor to contact the server arrangement for the purpose of attempting to resolve the debt transaction; 
 a credit information seeking module configured to obtain debtor debt account information from a financial information source other than the server arrangement and the debtor in response to the debtor contacting the server arrangement; 
 a rules based decision module configured to employ only extracted data identified as pertinent to the debtor from obtained debtor debt account information, the extracted data extracted in accordance with rules established by the creditor available to the rules based decision module, and analyze the extracted data in order to determine a potential resolution strategy for the debt transaction comprising a plurality of individualized transaction settlement offers determined specifically for the debtor based on creditworthiness of the debtor, wherein creditworthiness of the debtor comprises a calculated ability for the debtor to repay at least a portion of the debt transaction based on the extracted data identified as pertinent; and 
   a memory configured to maintain information related to the debt transaction and the rules employed by the rules based decision module;   wherein the server arrangement is configured to determine an estimate of a specific amount a debtor's credit score will increase if the debt transaction is resolved and provide the debtor with the estimate of the amount the debtor's credit score will increase when the debt transaction is resolved.   
     
     
         2 . The apparatus of  claim 1 , wherein said credit information seeking module seeks personal credit information from a credit bureau by obtaining a credit report of the debtor from the credit bureau. 
     
     
         3 . The apparatus of  claim 1 , wherein the server arrangement further comprises a parsing module configured to receive debtor debt account information and parse pertinent information from the debtor debt account information to produce the extracted data. 
     
     
         4 . The apparatus of  claim 1 , wherein the server arrangement further comprises a payment processing module configured to process at least a portion of a payment from the debtor once the debtor agrees to settle the debt transaction. 
     
     
         5 . The apparatus of  claim 1 , wherein the server arrangement further comprises a portfolio management module configured to manage a portfolio comprising a plurality of debts based on actions taken by multiple users and aspects associated with the portfolio. 
     
     
         6 . The apparatus of  claim 1 , wherein the decision module relies on at least one dictionary employed to translate received information into information used within the server arrangement. 
     
     
         7 . The apparatus of  claim 1 , wherein the server arrangement is further configured to provide a transaction settlement offer set comprising at least two simultaneously presented selectable monetary offers of settlement formed according to the rules. 
     
     
         8 . The apparatus of  claim 1 , wherein the available communication channel comprises one of:
 a telephone communication channel;   a mail communication channel; and   an electronic communication channel.   
     
     
         9 . An apparatus for resolving a debt transaction representing an amount of money owed by a debtor to a creditor, the apparatus comprising:
 a server arrangement comprising:
 a credit information seeking module configured to obtain debtor debt account information from a financial information source other than the server arrangement and the debtor in response to the debtor contacting the server arrangement; 
 a decision module configured to:
 employ only extracted data identified as pertinent from obtained debtor debt account information, the extracted data extracted in accordance with a set of rules established by the creditor; and 
 process the extracted data identified as pertinent to determine a potential resolution strategy for the debt transaction; and 
 
 means for contacting the debtor by transmitting a communication to the debtor inviting the debtor to contact the server arrangement for the purpose of resolving the debt transaction using one of a number of available communication channels; and 
   a memory configured to maintain information related to the debt transaction and the set of rules established by the creditor;   wherein the server arrangement is configured to offer the debtor a plurality of payment options determined specifically for the debtor determined based on the extracted data, and determine an estimate of a specific amount a debtor's credit score will increase if the debt transaction is resolved and provide the debtor with the estimate of the amount the debtor's credit score will increase when the debt transaction is resolved.   
     
     
         10 . The apparatus of  claim 9 , wherein said credit information seeking module seeks personal credit information from a credit bureau by obtaining a credit report for the debtor from the credit bureau. 
     
     
         11 . The apparatus of  claim 9 , wherein the server arrangement further comprises a parsing module configured to receive debtor debt account information and parse pertinent information from the debtor debt account information to produce the extracted data. 
     
     
         12 . The apparatus of  claim 9 , wherein the server arrangement further comprises a payment processing module configured to process at least a portion of a payment from the debtor once the debtor agrees to settle the debt transaction. 
     
     
         13 . The apparatus of  claim 9 , wherein the server arrangement further comprises a portfolio management module configured to manage a portfolio comprising a plurality of debts based on actions taken by multiple users and aspects associated with the portfolio. 
     
     
         14 . The apparatus of  claim 9 , wherein the decision module relies on at least one dictionary employed to translate received information into information used within the server arrangement. 
     
     
         15 . The apparatus of  claim 9 , wherein the server arrangement is further configured to provide a transaction settlement offer set comprising at least two simultaneously presented selectable monetary offers of settlement formed according to the rules. 
     
     
         16 . The apparatus of  claim 15 , wherein the server arrangement is further configured to provide the transaction settlement offer set with an incentive to the debtor to resolve the debt by communications with the server arrangement. 
     
     
         17 . The apparatus of  claim 15 , wherein the server arrangement is further configured to provide an alternative settlement offer set that differs from the transaction settlement offer set. 
     
     
         18 . The apparatus of  claim 9 , wherein the available communication channel comprises one of:
 a telephone communication channel;   a mail communication channel; and   an electronic communication channel.   
     
     
         19 . An apparatus for resolving a debt transaction representing an amount of money owed by a debtor to a creditor, the apparatus comprising:
 a server arrangement comprising:
 a communications module configured to transmit a communication inviting the debtor to contact the server arrangement for the purpose of attempting to resolve the debt transaction using one of a number of available communication channels; 
 a credit information seeking module configured to obtain credit history information for the debtor in response to the debtor contacting the server arrangement; and 
 a rules based engine configured to employ only extracted data identified as pertinent from obtained debtor debt account information, the extracted data extracted in accordance with rules established by the creditor, and determine a plurality of individualized transaction settlement offers determined specifically for the debtor depending on creditworthiness of the debtor, wherein creditworthiness of the debtor comprises a calculated ability of the debtor to repay at least a portion of the debt transaction based on the extracted data identified as pertinent; and 
   a memory configured to maintain information related to the debt transaction and the rules employed by the rules based engine;   wherein the server arrangement is configured to provide the plurality of individualized transaction settlement offers to direct the debtor to a resolution of the transaction based on the rules and the creditworthiness of the debtor, determine an estimate of a specific amount a debtor's credit score will increase if the debt transaction is resolved, and provide the debtor with the estimate of the amount the debtor's credit score will increase when the debt transaction is resolved.   
     
     
         20 . The apparatus of  claim 19 , wherein the credit information seeking module seeks personal credit information from a credit bureau by obtaining a credit report of the debtor from the credit bureau.