US2017330176A1PendingUtilityA1
Purchase indicator
Assignee: AMERICAN EXPRESS TRAVEL RELATED SERVICES CO INCPriority: Sep 16, 2012Filed: Aug 3, 2017Published: Nov 16, 2017
Est. expirySep 16, 2032(~6.2 yrs left)· nominal 20-yr term from priority
Inventors:Kathleen KingMatthew James MillerSathish MuthukrishnanPhilip NormanAnthony I. PrenticeStephanie K. SchultzElizabeth VakilDavid Wolf
G06Q 30/0236G06Q 10/087G06Q 20/387G06Q 30/0238G06Q 30/0609G06Q 20/405G06Q 30/0635G06Q 20/10G06Q 20/12G06Q 30/0633G06Q 30/0239G06Q 30/0641G06Q 30/0234G06Q 30/0637G06Q 20/384
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Claims
Abstract
The systems, methods, and computer program products (collectively “systems”) described herein are generally configured to monitor actions in digital channels. More specifically, the systems are capable of initiating purchases in a broadcast channel. The systems are capable of syncing transaction accounts with various digital channels. Moreover, the systems are capable of initiating or completing transaction based on user information. The systems may also be capable of providing rewards based on activities or accomplishments in the digital channels. Moreover, the systems may be capable of verifying activities based on transaction information.
Claims
exact text as granted — not AI-modifiedWhat is claimed is:
1 . A method, comprising:
providing, by a processor, action information that is formatted to be sent via a broadcast channel, syncing, by the processor, a transaction account associated with the user, the broadcast channel and a user profile; receiving, by the processor, a plurality of broadcasts from the broadcast channel, wherein the plurality of broadcasts comprise a first broadcast, analyzing, by the processor, a content of the plurality of broadcasts to identify the action information to create the subset of the plurality of broadcasts having the action information for the tracking; tracking, by the processor, the subset of the plurality of broadcasts with the action information from within the broadcast channel,
wherein the action information includes codes having a predetermined purchase indicator that triggers an initiation of a purchase of an item;
initiating, by the processor, a purchase transaction with the transaction account that is enabled for purchases with an item supplier for the item; and transmitting, by the processor, a confirmation notification that the purchase transaction for the item is initiated and an inventory status of the item.
2 . The method of claim 1 , further comprising:
presenting, by the processor and via a web client, a plurality of broadcast channels which are selectable by a user; and receiving, by the processor and via a selectable link, an indication of a selection of a broadcast channel by the user from the plurality of broadcast channels.
3 . The method of claim 1 , further comprising:
requesting, by the processor and from the item supplier, an inventory status of the item; and determining, by the processor, that the item has an available inventory status.
4 . The method of claim 1 , further comprising:
determining, by the processor, that the transaction account is associated with the broadcast channel such that the transaction account is configured for purchases in response to a broadcast in the broadcast channel; requesting, by the processor and via the broadcast channel, confirmation information that the broadcast is for the purchase of the item based on the item having the available inventory status, wherein the request is presented to the user in the broadcast channel and wherein the confirmation is captured by the broadcast channel and provided to the processor; and receiving, by the processor, the confirmation information from the broadcast channel that is indicative of the confirmation that the item has an available inventory status.
5 . The method of claim 1 , further comprising transmitting, by the processor, an indicator to the broadcast channel, wherein the indicator identifies the transaction account, and wherein the broadcast channel tracks the action information based on the indicator associated with the transaction account.
6 . The method of claim 1 , further comprising associating preferences with the transaction account and the user profile, wherein the preferences are associated with the confirmation notification, shipping and offers.
7 . The method of claim 1 , further comprising receiving activities, accomplishments, trends, and interests of the user from the digital channel.
8 . The method of claim 1 , further comprising associating, by the processor, the transaction account with the broadcast channel based on user profile information associated with at least one of the transaction account or the broadcast channel.
9 . The method of claim 1 , further comprising receiving, by the processor, a token associated with the broadcast channel, wherein the token confirms the association of the transaction account with the broadcast channel.
10 . The method of claim 1 , wherein the wherein the broadcast channel is a publicly accessible social media channel.
11 . The method of claim 1 , further comprising receiving, by the processor, the transaction account from the broadcast channel, wherein the broadcast channel captures the transaction account in the broadcast channel.
12 . The method of claim 1 , wherein the first broadcast is a hashtag.
13 . The method of claim 1 , wherein, the first broadcast is a predefined action defined by a sponsoring entity.
14 . The method of claim 1 , wherein a notification of a reward is provided through the broadcast channel, in response to the first broadcast at least partially satisfying an offer defined by a sponsoring entity.
15 . The method of claim 1 , wherein a transaction account issuer generates the transaction information.
16 . The method of claim 1 , further comprising associating, by the processor, a broadcast channel profile with the transaction account based on transaction account information provided by a user in the broadcast channel.
17 . The method of claim 1 , further comprising monitoring, by the processor, user broadcasts based on an association of a broadcast channel profile and the transaction account.
18 . The method of claim 1 , further comprising transmitting, by the processor, preference information for a user to a merchant providing the item.
19 . A non-transitory computer program product having computer-executable instructions stored thereon that, if executed by a processor, causes the processor to be capable of performing operations comprising:
providing, by the processor, action information that is formatted to be sent via a broadcast channel, syncing, by the processor, a transaction account associated with the user, the broadcast channel and a user profile; receiving, by the processor, a plurality of broadcasts from the broadcast channel, wherein the plurality of broadcasts comprise a first broadcast, analyzing, by the processor, a content of the plurality of broadcasts to identify the action information to create the subset of the plurality of broadcasts having the action information for the tracking; tracking, by the processor, the subset of the plurality of broadcasts with the action information from within the broadcast channel,
wherein the action information includes codes having a predetermined purchase indicator that triggers an initiation of a purchase of an item;
initiating, by the processor, a purchase transaction with the transaction account that is enabled for purchases with an item supplier for the item; and transmitting, by the processor, a confirmation notification that the purchase transaction for the item is initiated and an inventory status of the item.
20 . A system comprising:
a processor, a tangible, non-transitory memory configured to communicate with the processor, the tangible, non-transitory memory having instructions stored thereon that, in response to execution by the processor, cause the processor to perform operations comprising: providing, by the processor, action information that is formatted to be sent via a broadcast channel, syncing, by the processor, a transaction account associated with the user, the broadcast channel and a user profile; receiving, by the processor, a plurality of broadcasts from the broadcast channel, wherein the plurality of broadcasts comprise a first broadcast, analyzing, by the processor, a content of the plurality of broadcasts to identify the action information to create the subset of the plurality of broadcasts having the action information for the tracking; tracking, by the processor, the subset of the plurality of broadcasts with the action information from within the broadcast channel,
wherein the action information includes codes having a predetermined purchase indicator that triggers an initiation of a purchase of an item;
initiating, by the processor, a purchase transaction with the transaction account that is enabled for purchases with an item supplier for the item; and transmitting, by the processor, a confirmation notification that the purchase transaction for the item is initiated and an inventory status of the item.Cited by (0)
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