Event management architecture

Abstract

Generally described, aspects of the present disclosure relate to the management of event data. In one aspect, an event management service obtains information related to one or more events and implements steps related to the collection of event data. In another aspect, based on the collected information, the event management service can implement one or more event data management protocols. For example, the event management service can track the progression of data analysis related to the event data, such as implementing various error analysis tools or methodologies. In another example, the event management service can implementing tracking methodologies that can determine when to implement various escalations or follow up actions based on the processing of event data. In still a further aspect, the event management service can implement various reporting or auditing related to the collection of the event data, the processing of the event data or both.

1 . A computer-implemented method comprising:
 obtaining information indicative of an event;   obtaining a data collection template associated with the event, wherein the data collection template specifies a set of user inputs to collect regarding the event;   determining one or more data collection workflows based at least in part on the data collection template;   causing implementation of the one or more data collection workflows to collect event data corresponding to the set of user inputs, wherein the event data is collected via one or more user interfaces;   causing implementation of one or more data processing methodologies on the event data;   determining, based at least in part on the implementation of the one or more data processing methodologies, an attribute of the event; and   transmitting a result that is determined based at least in part on the attribute of the event.   
     
     
         2 . The computer-implemented method of  claim 1 , wherein the attribute of the event comprises a cause of the event. 
     
     
         3 . The computer-implemented method of  claim 1 , wherein the result comprises a determination that a follow-up action associated with the event has not been completed. 
     
     
         4 . The computer-implemented method of  claim 3  further comprising, in response to the determination that the follow-up action associated with the event has not been completed, transmitting a notification to escalate the event. 
     
     
         5 . The computer-implemented method of  claim 1 , wherein obtaining the data collection template comprises obtaining a selection from a set of available data collection templates. 
     
     
         6 . The computer-implemented method of  claim 1 , wherein obtaining the data collection template comprises determining the data collection template based at least in part on the event. 
     
     
         7 . A system comprising:
 a data store configured to store event data, data collection templates, and computer-executable instructions; and   a processor in communication with the data store, wherein the computer-executable instructions, when executed by the processor, configure the processor to:
 obtain information indicative of an event; 
 obtain, from the data store, a data collection template associated with the event, wherein the data collection template specifies a set of event data to collect; 
 determine one or more data collection workflows based at least in part on the data collection template; 
 cause implementation of the one or more data collection workflows to obtain the set of event data; 
 determine an attribute of the event based at least in part on implementation of one or more data processing methodologies on the set of event data; and 
 transmit a result based at least in part on the attribute of the event. 
   
     
     
         8 . The system of  claim 7 , wherein the processor is further configured to cause the implementation of the one or more data processing methodologies. 
     
     
         9 . The system of  claim 7 , wherein the event comprises a medical prescription error. 
     
     
         10 . The system of  claim 7 , wherein the attribute of the event is determined based at least in part on previously determined behavior patterns. 
     
     
         11 . The system of  claim 7 , wherein the processor is further configured to:
 determine, based at least in part on the attribute of the event, an additional data collection workflow; and   cause implementation of the additional data collection workflow to obtain additional event data.   
     
     
         12 . The system of  claim 7 , wherein the attribute of the event comprises an indication of whether the event is completed. 
     
     
         13 . The system of  claim 7 , wherein the one or more data processing methodologies include at least one of the London Protocol, the VA Protocol, the SRX System protocol, and the Mayo Protocol. 
     
     
         14 . The system of  claim 7 , wherein the processor is further configured to identify the data collection template associated with the event. 
     
     
         15 . A computer-implemented method comprising:
 obtaining a data collection template associated with an event, wherein the data collection template specifies a set of event data to collect;   determining one or more data collection workflows based at least in part on the data collection template;   causing implementation of the one or more data collection workflows to collect the set of event data via one or more user interfaces;   determining an attribute of the event based at least in part on implementation of one or more data processing methodologies on the set of event data; and   transmitting a result based at least in part on the attribute of the event.   
     
     
         16 . The computer-implemented method of  claim 15 , wherein the data collection template is obtained based at least in part on a selection from a set of available data collection templates. 
     
     
         17 . The computer-implemented method of  claim 15 , wherein the set of event data is defined according to aspects of performance of a health care service provider. 
     
     
         18 . The computer-implemented method of  claim 15  further comprising obtaining information indicative of the event. 
     
     
         19 . The computer-implemented method of  claim 18 , wherein the information indicative of the event comprises at least one of a request for a service associated with the event, communication with a person or entity associated with the event, or a request to collect the set of event data. 
     
     
         20 . The computer-implemented method of  claim 15  further comprising determining a priority for individual workflows of the one or more data collection workflows, wherein the implementation of the one or more data collection workflows is caused in accordance with the priority.