Zero-wait publishing, searching, and queuing systems and methods

Abstract

Zero-wait publishing, searching, and queuing systems and methods are disclosed. The system includes a local retail service engagement application installed on a mobile device. The application requests a service from a service provider system. The application receives data associated with a service provider from the service provider system, transmits a request for a reservation, receives a confirmation of the reservation, transmits a queue request to a queuing system, and receives a confirmation of the queue request. The application determines a physical location of the mobile device, calculates a distance between the mobile device and the service provider, and transmits an estimated arrival time. When the mobile device arrives, the queuing system searches for the mobile device. The system further includes an identification, location and authentication system. The service provider system receives authentication and the relative location of the mobile device and retrieves the reservation.

What is claimed is: 
     
         1 . A system comprising:
 a local retail service engagement application installed on a mobile device, the mobile device connected to a cellular network channel, the local retail service engagement application configured to:
 transmit a search request for a service over a radio frequency network channel to at least one service provider system, 
 receive data associated with a service provider from the at least one service provider system in response to the search request, 
 transmit a request for a reservation with the service provider, and 
 receive a confirmation of the reservation from the service provider system, 
 transmit a queue request over the radio frequency network channel to a queuing system, 
 receive a confirmation of the queue request from the queuing system, 
 determine a physical location of the mobile device, 
 calculate a distance between the mobile device and a physical venue associated with the service provider, 
 transmit an estimated arrival time at one or more predefined intervals while the mobile device is in transit to the physical venue, 
 when the mobile device arrives at the physical venue, the queuing system is further configured to:
 transmit a request to the local retail service engagement application to trigger a local radiofrequency network channel activation on the mobile device, 
 transmit a request to search for the mobile device through the local radiofrequency network channel; and 
 
   an identification, location and authentication system including:
 a master sensor node connected to a broadband network channel, wherein the service provider is simultaneously connected to the broadband network channel, 
 a plurality of sensors in the physical venue, the plurality of sensors in communication with the master sensor node over a wireless network channel, and wherein the plurality of sensors and the master sensor node are communicatively coupled to the mobile device over the local radiofrequency network channel when the mobile device is present at the physical venue, 
 wherein the master sensor node identifies the mobile device and a relative location of the mobile device within a predetermined range of at least one of the plurality of sensors or the master sensor node, 
 wherein the master sensor node authenticates an absolute location of the mobile device, the master sensor node, or plurality of sensors, and authenticates a relative location of the mobile device to the at least one service provider system, and 
 wherein the at least one service provider system receives authentication and the relative location of the mobile device and retrieves the reservation.