US2018096297A1PendingUtilityA1

Consignment booking apparatuses, methods, and systems

Assignee: ACCENTURE GLOBAL SOLUTIONS LTDPriority: Oct 5, 2016Filed: Oct 5, 2017Published: Apr 5, 2018
Est. expiryOct 5, 2036(~10.2 yrs left)· nominal 20-yr term from priority
G06Q 10/0833G06Q 10/0835
50
PatentIndex Score
0
Cited by
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0
Claims

Abstract

Implementations for consignment booking include actions of providing a user interface including a plurality of consignment data entry fields that include a pickup location entry field configured to receive data identifying a pickup location for a consignment, a delivery destination entry field configured to receive data identifying a delivery destination for the consignment, and a content entry field configured to receive data identifying a content of the consignment to be delivered, retrieving the data identifying the pickup location, the delivery destination and the content, transmitting a call signal to be transmitted to a mobile computing device of each agent in a plurality of agents, determining a respective location of each agent in the plurality of agents based on a response to each call signal, and selecting an agent from the plurality of agents based at least in part on the respective agent locations with respect to the pickup location.

Claims

exact text as granted — not AI-modified
1 . A computing system for consignment booking, the system comprising:
 a user interface module configured to cause a display of a plurality of consignment data entry fields on a computer display, the consignment data entry fields comprising:
 a pickup location entry field configured to receive data identifying a pickup location for a consignment, 
 a delivery destination entry field configured to receive data identifying a delivery destination for the consignment, and 
 a content entry field configured to receive data identifying a content of the consignment to be delivered; and 
   an agent selection module configured to determine respective agent locations for each agent in a plurality of agents and to select an agent from the plurality of agents based at least in part on the respective agent locations, the pickup location, the delivery destination, and the content of the consignment.   
     
     
         2 . The system of  claim 1 , wherein the agent selection module is configured to select the agent having a closest proximity to the pickup location. 
     
     
         3 . The system of  claim 1 , wherein the agent selection module is configured to determine an estimated time to travel to the pickup location of each agent in the plurality of agents and to select the agent having a shortest estimated time to travel to the pickup location. 
     
     
         4 . The system of  claim 1 , wherein the agent selection module is configured to determine an estimated time of pickup for each agent in the plurality of agent s and to select the agent with the earliest estimated pickup time. 
     
     
         5 . The system of  claim 4 , wherein the estimated time of pickup is determined based on an estimate of the time to travel from the agent location to the pickup location with a traffic delay estimate. 
     
     
         6 . The system of  claim 4 , wherein the estimated time of pickup is determined based on an estimate of an average speed of the agent along a route from the agent location to the pickup location. 
     
     
         7 . The system of  claim 1 , wherein the agent location is determined by receiving a location signal from a global positioning system of a mobile electronic device in response to a positioning call to each agent in the plurality of agent s. 
     
     
         8 . The system of  claim 1 , further comprising an agent location module is configured to identify an un-located agent position as a last known agent position in response to the mobile electronic device failing to respond to the positioning call. 
     
     
         9 . The system of  claim 1 , wherein the agent selection module is configured to determine an estimated time of drop off at the delivery destination. 
     
     
         10 . The system of  claim 9 , wherein the estimated time of drop off is determined based on at least one subsequent consignment pickup that the selected agent is scheduled to make after picking up the consignment. 
     
     
         11 . The system of  claim 1 , wherein the agent selection module is configured to select the agent having a closest proximity to the pickup location and a highest a rating. 
     
     
         12 . The system of  claim 1 , wherein the agent selection module is configured to generate an alert communication for transmission to the agent based on the agent selection. 
     
     
         13 . The system of  claim 12 , wherein the agent selection module is configured to track the agent based on transmission of the alert communication. 
     
     
         14 . The system of  claim 1 , further comprising a classification module configured to retrieve one or more of the pickup location, the deliver destination and the content based on data entered into the consignment data entry fields and to identify a classification of the consignment based on a comparison of the data with a classification database. 
     
     
         15 . A computer-implemented method executed by one or more processors of an electronic computing device, the method comprising:
 providing a computer display to display a user interface comprising a plurality of consignment data entry fields, the consignment data entry fields comprising:
 a pickup location entry field configured to receive data identifying a pickup location for a consignment, 
 a delivery destination entry field configured to receive data identifying a delivery destination for the consignment, and 
 a content entry field configured to receive data identifying a content of the consignment to be delivered; 
   retrieving the data identifying the pickup location, the delivery destination and the content;   transmitting a call signal to be transmitted to a mobile computing device of each agent in a plurality of agents;   determining a respective location of each agent in the plurality of agents based on a response to each call signal; and   selecting an agent from the plurality of agents based at least in part on the respective agent locations with respect to the pickup location.   
     
     
         16 . The method of  claim 15 , further comprising selecting an agent based at least in part on the delivery destination. 
     
     
         17 . The method of  claim 15 , further comprising selecting an agent based at least in part on the content of the consignment. 
     
     
         18 . The method of  claim 15 , further comprising determining an estimated time to travel to the pickup location of each agent in the plurality of agent s and selecting the agent having a shortest estimated time to travel to the pickup location. 
     
     
         19 . The method of  claim 14 , further comprising classifying the content of the consignment based on the data entered into the consignment data entry fields. 
     
     
         20 . A non-transitory computer-readable storage medium coupled to one or more processors and having instructions stored thereon which, when executed by the one or more processors, cause the one or more processors to:
 cause a computer display to display a user interface comprising a plurality of consignment data entry fields, the consignment data entry fields comprising:
 a pickup location entry field configured to receive data identifying a pickup location for a consignment 
 a delivery destination entry field configured to receive data identifying a delivery destination for the consignment and 
 a content entry field configured to receive data identifying a content of the consignment to be delivered; 
   retrieve the data identifying the pickup location, the delivery destination and the content;   cause a call signal to be transmitted to a mobile computing device of each agent in a plurality of agents;   determine a respective location of each agent in the plurality of agents based on a response to each call signal;   select an agent from the plurality of agents based at least in part on the respective agent locations with respect to the pickup location.

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