Mobile baggage dispatch system and method

Abstract

A system, comprising: a server operable to receive, after the piece of baggage has been transported to a destination, baggage information relating to the piece of baggage to be delivered to the passenger, the baggage information including a delivery address, wherein the passenger is at a location different than the destination. The server operable to provide to the passenger computing device via a passenger interface associated with the passenger computing device travel information of the passenger including at least one of an airline name and an airport name and a baggage map configured to display on the passenger computing device an approximate location or current location of the piece of baggage associated with the travel information wherein the passenger interface is updated with changes in the approximate location or the current location of the piece of baggage during transport displayed on the baggage map.

1 .- 18 . (canceled) 
     
     
         19 . A system, comprising:
 a deliverer computing device comprising a processor, a global positioning system (UPS), memory and a transceiver wherein the deliverer computing device determines a current location of assigned piece of baggage via the UPS; and   a server having a processor and a transceiver configured to transmit and receive communications to and from a passenger computing device associated with a passenger and the deliverer computing device associated with a delivery person wherein the passenger computing device includes a passenger interface to communicate with the server;   wherein the server being operable to:
 receive, via the transceiver, after the piece of baggage has been transported to a destination, baggage information relating to the piece of baggage to be delivered to the passenger, the baggage information including a delivery address, wherein the passenger is at a location different than the destination; 
 in response to receiving the baggage information, dispatch, via the processor of the server, delivery of the piece of baggage; and 
 provide, via the transceiver, to the passenger computing device via a passenger interface associated with the passenger computing device travel. information of the passenger including at least one of an airline name and an airport name and a baggage map configured to display on the passenger computing device an approximate location or current location of the piece of baggage associated with the travel information wherein the passenger interface is updated with changes in the approximate location or the current location of the piece of baggage during transport displayed on the baggage map. 
   
     
     
         20 . The system of  claim 19 , wherein the deliverer computing device being operable to:
 update baggage information with GPS data from the GPS corresponding to a location of the deliverer computing device at time of delivery and a time stamp responsive to delivery completion of the piece of baggage.   
     
     
         21 . The system of  claim 19 , wherein the baggage information further comprises at least one of a picture of the delivery person, a picture of a vehicle of the delivery person, and a name of the delivery person, and wherein the passenger interface displays on the passenger computing device at least one of the picture of the delivery person and the picture of the vehicle of the delivery person. 
     
     
         22 . The system of  claim 19 , wherein the processor of the server is further configured to receive, via the transceiver, updated information entered via the passenger interface of the passenger computing device. 
     
     
         23 . The system of  claim 22 , wherein the updated information comprises a selection to waive a signature using the passenger interface. 
     
     
         24 . The system of  claim 22 , wherein the updated information comprises a selection to hold delivery of the piece of baggage using the passenger interface until a delayed delivery time. 
     
     
         25 . The system of  claim 19 , wherein the passenger interface is configured to update the delivery address, and the processor of the server is further configured to transmit, via the transceiver, the updated delivery address to the deliverer computing device. 
     
     
         26 . The system of  claim 25 , wherein, in response to the updated delivery address, deliveries associated with the deliverer computing device are reordered. 
     
     
         27 . A method, comprising:
 providing a deliverer computing device comprising a processor, a global positioning system (GPS), memory and a transceiver;   determining, by the deliverer computing device, a current location of assigned piece of baggage via the GPS;   communicating, via a server having a processor and a transceiver, to and from a. passenger computing device associated with a passenger and the deliverer computing device associated with a delivery person wherein the passenger computing device includes a passenger interface to communicate with the server;   receiving, via the transceiver of the server, after the piece of baggage has been transported to a destination, baggage information relating to the piece of baggage to be delivered to the passenger, the baggage information including a delivery address, wherein the passenger is at a location different than the destination;   in response to receiving the baggage information, dispatching, via the processor of the server, delivery of the piece of baggage; and   providing, via the transceiver of the server, to the passenger computing device via a passenger interface associated with the passenger computing device travel information of the passenger including at least one of an airline name and an airport name and a baggage map configured to display on the passenger computing device an approximate location or current location of the piece of baggage associated with the travel information wherein the passenger interface is updated with changes in the approximate location or the current location of the piece of baggage during transport displayed on the baggage map.   
     
     
         28 . The method of  claim 27 , further comprising:
 updating, by the deliverer computing device, baggage information with GPS data from the GPS corresponding to a location of the deliverer computing device at time of delivery and a time stamp responsive to delivery completion of the piece of baggage.   
     
     
         29 . The method of  claim 27 , wherein the baggage information further comprises at least one of a picture of the delivery person, a picture of a vehicle of the delivery person and a name of the delivery person, and further comprising:
 displaying, by the passenger interface displays on the passenger computing device, at least one of the picture of the delivery person and the picture of the vehicle of the delivery person.   
     
     
         30 . The method of  claim 27 , further comprising:
 receiving, via the transceiver of the server, updated information entered via the passenger interface of the passenger computing device; and   updating, via the processor of the server, the server with the updated information.   
     
     
         31 . The method of  claim 30 , wherein the updated information comprises a selection to waive a signature using the passenger interface. 
     
     
         32 . The method of  claim 30 , wherein the updated information comprises a selection to hold delivery of the piece of baggage using the passenger interface until a delayed delivery time. 
     
     
         33 . The method of  claim 27 , wherein the passenger interface is configured to update the delivery address, and further comprising:
 receiving, via the transceiver of the server, the updated delivery address; and   transmitting, via the transceiver of the server, the updated delivery address to the deliverer computing device.   
     
     
         34 . The method of  claim 33 , further comprising:
 in response to the updated delivery address, reordering deliveries associated with the deliverer computing device.   
     
     
         35 . A non-transitory, tangible computer-readable storage medium having instructions stored thereon that, if executed by a server processor, cause the server processor to perform operations comprising:
 receiving, by the server processor via. the transceiver, after the piece of baggage has been transported to a destination, baggage information relating to the piece of baggage to be delivered. to the passenger, the baggage information including a delivery address, wherein the passenger is at a location different than the destination;   in response to receiving the baggage information, dispatching delivery of the baggage information by the server processor; and   providing, via the transceiver, to the passenger computing device via a passenger interface associated with the passenger computing device travel information of the passenger including at least one of an airline name and an airport name and a baggage map configured to display on the passenger computing device an approximate location or current location of the piece of baggage associated with the travel information wherein the passenger interface is updated with changes in the approximate location or the current location of the piece of baggage during transport displayed on the baggage map.   
     
     
         36 . The computer-readable storage medium of  claim 35 , further comprising:
 receiving a location of the deliverer computing device based on global positioning system (GPS) data generated by the delivery computing device in response to and at time of delivery and a time stamp responsive to delivery completion of the piece of baggage.   
     
     
         37 . The computer-readable storage medium of  claim 35 , wherein the baggage information further comprises at least one of a picture of the delivery person, a picture of a vehicle of the delivery person, and a name of the delivery person, and further comprising:
 communicating to the passenger computing device at least one of the picture of the delivery person and the picture of the vehicle of the delivery person for display on the passenger interface.   
     
     
         38 . The computer-readable storage medium of  claim 35 , wherein the server processor further performs operations comprising:
 updating baggage information in response to receiving a selection to hold delivery of the piece of baggage using the passenger interface until a delayed delivery time.