Systems, methods and computer program products for providing compliant messaging services

Abstract

Systems, methods and computer program products for providing compliant messaging services are disclosed. Methods according to some embodiments include receiving input data from a campaign sponsor, encrypting at least a portion of the input data, generating a message schedule that includes message content, recipient identification data and temporal data corresponding to a plurality of messages, and sending and/or receiving one of the plurality of messages to and/or from a corresponding recipient.

1 . (canceled) 
     
     
         2 . A method for providing compliant messaging services, the method comprising:
 receiving input data corresponding to a campaign from a campaign sponsor;   encrypting at least a portion of the input data;   generating, under control of one or more computer systems, a message schedule that is based on the input data, wherein the message schedule comprises message content, recipient identification data or temporal data; and   sending, based on the message schedule, a message to a recipient.   
     
     
         3 . The method according to  claim 2 , further comprising confirming a delivery of the message sent to the recipient. 
     
     
         4 . (canceled) 
     
     
         5 . (canceled) 
     
     
         6 . (canceled) 
     
     
         7 . The method according to  claim 2 , further comprising validating the message or a response from the recipient. 
     
     
         8 . The method according to  claim 2 , further comprising generating an audit trail that is configured to create a historical record corresponding to the message. 
     
     
         9 . The method according to  claim 8 , wherein the audit trail includes message version data corresponding to the message, message timestamp data corresponding to any changes to the message, delivery attempt data including corresponding timestamp data, response data or user identification data. 
     
     
         10 . (canceled) 
     
     
         11 . The method according to  claim 2 , further comprising receiving a response from the recipient. 
     
     
         12 . The method according to  claim 2 , further comprising receiving a response to the message, wherein the response is sent by a mobile terminal without input via a direct human communication interface. 
     
     
         13 . A computer program product for providing compliant messaging services, the computer program product comprising a non-transitory computer usable storage medium having computer readable program code embodied in the medium, the computer readable program code configured to:
 receive, from a campaign sponsor, input data corresponding to a campaign;   encrypt at least a portion of the input data;   generate, under the control of one or more computer systems, a message schedule that is based on the input data, wherein the message schedule comprises message content, recipient identification data or temporal data; and   send, over a communications network based on the message schedule, a message to a recipient mobile terminal.   
     
     
         14 . A healthcare compliant message system for providing healthcare compliant messaging services, the system comprising:
 a campaign message manager that
 a. receives:
 i. campaign data from a campaign sponsor and 
 ii. subject data, wherein the subject data corresponds to study subjects who are participating in the campaign, and 
 
 b. generates, based on the campaign data and the subject data, message schedule data; and 
   a first set of one or more processors configured to: (a) receive the message schedule data, (b) transmit, based on the message schedule data, a message to a mobile terminal using a message transmitter, and (c) receive a message originating from the mobile terminal responsive to the transmitted message.   
     
     
         15 . (canceled) 
     
     
         16 . The system according to  claim 14 , wherein the campaign message manager comprises:
 a user interface that receives the campaign data via an administrative user, wherein the user interface comprises an end user portion that receives the study data;   a set of one or more processors configured to: use subject data that is received via the user interface to populate an enrolled study subject database corresponding to enrolled study subjects; and   a message schedule generator that uses the campaign data via the user interface and the enrolled study subject database to generate message schedule data.   
     
     
         17 . The system according to  claim 16 , wherein the message schedule data includes at least one message schedule, message content, at least one reminder message, at least one message language identifier, message format or location-based temporal information. 
     
     
         18 . The system according to  claim 16 , wherein the campaign message manager further comprises a set of one or more processors that is configured to communicate message schedule data to the first set of one or more processors. 
     
     
         19 . The system according to  claim 14 , wherein the message transmitter transmits messages to at least one mobile terminal according to the message schedule; and the first set of one or more processors is further configured to
 receive messages originated by at least one mobile terminal.   
     
     
         20 . (canceled) 
     
     
         21 . The system according to  claim 19 , further comprising a set of one or more processors that is configured to: validate a received message originated by the at least one mobile terminal. 
     
     
         22 . The system according to  claim 14 , wherein the message schedule data includes a message frequency restriction. 
     
     
         23 . The system according to  claim 22 , wherein the message frequency restriction restricts a quantity of messages that can be transmitted within a defined temporal duration. 
     
     
         24 . (canceled) 
     
     
         25 . (canceled) 
     
     
         26 . (canceled) 
     
     
         27 . The method of  claim 7 , wherein validating comprises comparing the message or the response from the recipient to a valid message. 
     
     
         28 . The computer program product of  claim 13 , wherein the computer readable program code is further configured to receive a response to the message from the recipient mobile terminal. 
     
     
         29 . The computer program product of  claim 13 , wherein the computer readable program code is further configured to generate an audit trail that is configured to create a historical record corresponding to the message.