Method for triggering card creation and using analysis of aggregate card submission data to generate a dynamic supervisor compliance dashboard

Abstract

The invention is a method and system that provides for efficiently incentivizing and rewarding employees for their successful use of a training system or other employer defined metrics by utilizing Smartcard cards and You Did It Right cards. Successful demonstration of training and performance metrics is rewarded through such rewards to supervisors and to employees as gift cards or discount coupons redeemable for goods and/or services at retail/service centers.

What is claimed is: 
     
         1 . A method for triggering reward card creation and using analysis of aggregate reward card submission data to generate a dynamic supervisor compliance dashboard, the method comprising:
 Step 1) in response to a team member at least receiving instruction and successfully testing to achieve a goal, contacting an incentive company server, by an interactive input response device non-collocated with the incentive company server and operatively connected with the incentive company server over a network, and transmitting instructions to the incentive company server to issue a reward;   Step 2) in response to the instructions received by the interactive input response device transmission, and based at least in part on the instructions, initiating creation of a tangible reward card, wherein the tangible reward card comprises a computer-readable indicia including encoded information comprising a unique identifier, a value of a reward associated with the tangible reward card, and at least one condition applicable to use of the reward;   Step 3) receiving, by the incentive company server and from a retailer system operatively connected over the network with the incentive company server, an indication that the reward has been redeemed;   Step 4) aggregating reward redemption data, by the incentive company server to a client server operatively connected with the incentive company server over the network, back to the client server;   Step 5) tracking and monitoring, by the incentive company server, the reward redemption data to identify progress or non-progress toward predetermined supervisor metrics associated with instruction, testing, and rewarding of team members of the supervisor;   Step 6) transforming, by the incentive company server and based on the tracking and monitoring, the aggregated reward redemption data into instructions for generation of a supervisor compliance dashboard configured to visually represent each of a plurality of supervisors as noncompliant, marginally compliant, or fully compliant; and   Step 7) causing, by the incentive company server, a client computer system to display the supervisor compliance dashboard to a client representative.   
     
     
         2 . The method of  claim 1 , further comprising:
 Step 1-1) providing an observer of an employee with a plurality of you-did-it-right cards wherein each of the you-did-it-right cards is a tangible card that is associated with a unique identifier, with a training metric, and with the observer;   Step 1-2) observing the employee for demonstration of the training metric and physically associating the you-did-it-right card with the employee by the observer; and   Step 1-3) using the you-did-it-right card to access the interactive input response device; and   Step 1-4) calculating the value of the reward, to be given to the observer and to the employee based on the association of the you-did-it-right card with the employee and also based on the unique identifier, by the incentive company server.   
     
     
         3 . The method of  claim 1 , wherein the observer is a supervisor of the employee. 
     
     
         4 . The method of  claim 1 , wherein the unique identifier comprises an alpha numeric code. 
     
     
         5 . The method of  claim 1 , wherein the interactive input response device comprises a computer. 
     
     
         6 . The method of  claim 1 , wherein the interactive input response device comprises a telephone. 
     
     
         7 . The method of  claim 1 , further comprising:
 Step 2-1) issuing the reward to the observer and also to the employee by the incentive company server and through the interactive input response device.   
     
     
         8 . The method of  claim 2 , wherein the calculations are based on a variable win algorithm that rewards first time employee you-did-it-right card recipients with higher value rewards than repeat you-did-it-right recipients and wherein the reward is a value greater than or equal to zero. 
     
     
         9 . The method of  claim 8 , further comprising:
 Step 8) collecting and analyzing a plurality of statistics as to a number of you-did-it-right cards issued.   
     
     
         10 . The method of  claim 1 , further comprising:
 Step 1-5) providing a supervisor of an employee with a plurality of smart cards wherein each of the smart cards is a tangible card that is associated with a unique identifier, with a training metric, and with the supervisor;   Step 1-6) providing the supervisor and the employee with an interactive input response device;   Step 1-7) using the smart card to access the interactive input response device by the employee and taking a test based on the smart card and the training metric by the employee; and   Step 1-8) calculating a value, wherein the reward is tangible, to be given to the supervisor and to the employee based on the association of the smart card with the employee, based on the unique identifier, and also based on the employee's performance under the test of Step 1-7, by the incentive company server.   
     
     
         10 . The method of  claim 10 , wherein the training metric comprises a plurality of training metrics and the test taken by the employee in the Step 1-7 tests each of the plurality of training metrics. 
     
     
         11 . The method of  claim 10 , wherein the unique identifier comprises an alpha numeric code. 
     
     
         12 . The method of  claim 10 , wherein the interactive input response device comprises a computer. 
     
     
         13 . The method of  claim 10 , wherein the interactive input response device comprises a telephone. 
     
     
         14 . The method of  claim 10 , further comprising:
 Step 2-2) issuing the reward to the supervisor and also to the employee by the network system computer.   
     
     
         15 . The method of  claim 10 , wherein the calculations performed in Step 1-8 by the incentive company server is based on a variable win algorithm that rewards employees who took a test for the first time in Step 1-7 higher value rewards than repeat test takers and wherein the reward issued to the employee or to the supervisor has a value that is greater than or equal to zero. 
     
     
         16 . The method of  claim 10 , further comprising:
 Step 9) collecting and analyzing a plurality of statistics as to a number of employees who took tests and analyzing a plurality of test scores.