US2020242669A1PendingUtilityA1
Systems and methods for providing personalized transaction recommendations
Est. expiryJan 28, 2039(~12.5 yrs left)· nominal 20-yr term from priority
G06Q 10/40G06Q 10/42G06N 20/00G06Q 30/0279G06Q 30/0631G06Q 50/01
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Claims
Abstract
The present disclosure relates to systems and methods for recommending transaction amounts including: receiving a request for a transaction recommendation associated with a customer; receiving a plurality of traits associated with the customer; identifying a characteristic associated with one or more groups of customers based on the plurality of traits; automatically generating a transaction model associated with the identified characteristic associated with the one or more groups of customers; ranking the potential transactions; and generating at least one transaction recommendation for the customer based on the transaction model.
Claims
exact text as granted — not AI-modified1 . A system for recommending transactions to customers based on customer characteristics, comprising:
at least one machine-readable memory storing computer-executable instructions; and at least one processor configured to execute the instructions to perform operations comprising:
receiving a request for a transaction recommendation associated with a specified customer;
receiving a plurality of traits associated with the specified customer
wherein receiving the plurality of traits comprises:
accessing, via an application programming interface, social network data associated with the customer,
identifying, based on the social network data, one or more elements in content accessed by the customer; and
determining one or more interests of the user based on the one or more elements, wherein the one or more interests are associated with the plurality of traits;
identifying a characteristic associated with a customer group, based on the traits;
generating, by a machine learning process trained on customer data, a transaction model associated with the identified characteristic, the transaction model identifying potential transaction information associated with an entity by the customer group;
determining a plurality of potential transactions using the transaction model, each potential transaction being associated with a likelihood of the customer completing the potential transaction;
ranking the potential transactions using the transaction model; and
generating a transaction recommendation for the specified customer based on the transaction model, the transaction recommendation comprising a transaction amount and a transaction recipient to receive the transaction amount from the customer.
2 . The system of claim 1 , wherein the operations further comprise:
providing the transaction recommendation to the specified customer; and receiving at least one of a notification that the specified customer has authorized the transaction or a notification that the specified customer has declined the transaction.
3 . The system of claim 2 , wherein the transaction recommendation comprises at least one of a recommended transaction amount or an identity of an entity.
4 . The system of claim 1 , wherein the entity comprises a charitable organization.
5 . The system of claim 1 , wherein the identified characteristic comprises at least one of a financial attribute, a geographic attribute, a demographic attribute, transaction history, or purchasing behavior.
6 . The system of claim 1 , wherein the transaction model comprises information associated with at least one of a financial attribute of the customer group, a geographic attribute of the customer group, a demographic attribute of the customer group, transaction history of the customer group, or purchasing behaviors of the customer group.
7 . The system of claim 4 , wherein the operations further comprise:
receiving charitable organization information from a database, the charitable organization information comprising charity spending information; and determining that the charitable organization spends less than a threshold percentage of its donations on operational costs.
8 . The system of claim 1 , wherein the operations further comprise:
receiving, from a third-party database, rating information for the entity; and ranking the potential transactions based on the rating information.
9 . The system of claim 2 , wherein the operations further comprise:
generating a graphical user interface configured to receive a dollar amount input by the user.
10 . A computer-implemented method for recommending transactions to customers based on customer characteristics, comprising:
receiving a request for a transaction recommendation associated with a specific customer via a computer network; receiving a plurality of traits associated with the customer
wherein receiving the plurality of traits comprises:
accessing, via an application programming interface, social network data associated with the customer,
identifying, based on the social network data, one or more elements in content accessed by the customer; and
determining one or more interests of the user based on the one or more elements, wherein the one or more interests are associated with the plurality of traits;
identifying, via one or more processors, a characteristic associated with a customer group based on the traits; generating, by a machine learning process trained on customer data via the one or more processors, a transaction model associated with the identified characteristic, the transaction model identifying potential transaction information associated with an entity by the customer group; determining a plurality of potential transactions using the transaction model, each potential transaction being associated with a likelihood of the customer completing the potential transaction; ranking the potential transactions using the transaction model; and generating a transaction recommendation for the specified customer based on the transaction model, the transaction recommendation comprising a transaction amount and a transaction recipient to receive the transaction amount from the customer.
11 . The method of claim 10 , further comprising:
providing the transaction recommendation to the specified customer, wherein the transaction information comprises a transaction amount.
12 . The method of claim 11 , further comprising:
receiving, via a client device, feedback from the specified customer indicating a relevance of the transaction recommendation to the specified customer; and storing the feedback in a database.
13 . The method of claim 12 , further comprising:
training the transaction model based on received feedback from the customer group.
14 . The method of claim 11 , further comprising:
determining, based on the transaction model, a period of time for providing the transaction recommendation to the spccificd customer.
15 . The method of claim 14 , wherein the period of time comprises a seasonal period associated with a national holiday.
16 . The method of claim 14 , wherein the period of time comprises a period of time associated with a life event of the customer.
17 . The method of claim 11 , wherein the transaction recommendation comprises an amount based on the plurality of customer traits associated with the customer.
18 . The method of claim 10 , further comprising:
providing, via a graphical user interface, a predetermined number of the ranked potential transactions, wherein each displayed transaction is selectable by the user.
19 . The method of claim 10 , further comprising:
generating a graphical user interface configured to receive a custom transaction amount input by a user.
20 . A non-transitory computer-readable medium storing instructions that, when executed by at least one processor, cause the at least one processor to perform operations comprising:
receiving a request for a transaction recommendation associated with a customer via a computer network;
receiving a plurality of traits associated with the customer wherein receiving the plurality of traits comprises:
accessing, via an application programming interface, social network data associated with the customer,
identifying, based on the social network data, one or more elements in content accessed by the customer; and
determining one or more interests of the user based on the one or more elements, wherein the one or more interests are associated with the plurality of traits;
identifying, via one or more processors, a characteristic associated with a customer group based on the plurality of traits; generating, by a machine learning process trained on customer data via the one or more processors, a transaction model associated with the identified characteristic, the transaction model identifying potential transaction information associated with an entity by the customer group; determining a plurality of potential transactions using the transaction model, each potential transaction being associated with a likelihood of the customer completing the potential transaction; ranking the potential transactions using the transaction model; and generating at least one transaction recommendation for the customer based on the transaction model, the at least one transaction recommendation comprising a transaction amount and a transaction recipient to receive the transaction amount from the customer.Cited by (0)
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