Collaborative real-time solution efficacy

Abstract

In an approach to determining the effectiveness of a proposed solution, one or more computer processors monitor real-time communications. The one or more computer processors identify or more topics associated with the monitored real-time communications. The one or more computer processors feed the identified one or more topics and associated real-time communications into a solution efficacy model. The one or more computer processors generate based on one or more calculations by the solution efficacy model, an efficacy rating for the identified real-time communications. The one or more computer processors generate a prioritization of the identified real-time communications based on the generated efficacy rating.

What is claimed is: 
     
         1 - 9 . (canceled) 
     
     
         10 . A computer program product comprising:
 one or more computer readable storage media and program instructions stored on the one or more computer readable storage media, the stored program instructions comprising:   program instructions to monitor real-time communications;   program instructions to identify one or more topics associated with the monitored real-time communications;   program instructions to feed the identified one or more topics and associated real-time communications into a solution efficacy model;   program instructions to generate based on one or more calculations by the solution efficacy model, an efficacy rating for the identified real-time communications; and   program instructions to generate a prioritization of the identified real-time communications based on the generated efficacy rating.   
     
     
         11 . The computer program product of  claim 10 , further comprises:
 program instructions to retrieve historical communications;   program instructions to determine one or more topics associated with the retrieved historical communications;   program instructions to determine one or more solutions associated with the determined topics; and   program instructions to train the solution efficacy model based, at least in part, on the determined solutions and determined topics.   
     
     
         12 . The computer program product of  claim 11 , further comprises:
 program instructions to feed the identified one or more topics associated with the monitored real-time communications into the trained solution efficacy model; and   program instructions to generate based on one or more calculations by the trained solution efficacy model, an efficacy rating for the fed real-time communications.   
     
     
         13 . The computer program product of  claim 10 , wherein generating the prioritization of the identified real-time communications based on the generated efficacy rating, further comprises:
 program instructions to present the identified real-time communications distinguishably from prior communications based on the generated efficacy rating.   
     
     
         14 . The computer program product of  claim 13 , wherein presenting the identified real-time communications, further comprises:
 program instructions to transform one or more stylistic elements of the real-time communications based on the generated efficacy rating, wherein stylistic elements are selected from the group consisting of: font, font size, character style, font color, background color, capitalizations, general transparency, and relative transparency; and   program instructions to present the transformed one or more stylistic elements.   
     
     
         15 . A computer system comprising:
 one or more computer processors;   one or more computer readable storage media; and   program instructions stored on the computer readable storage media for execution by at least one of the one or more processors, the stored program instructions comprising:
 program instructions to monitor real-time communications; 
 program instructions to identify one or more topics associated with the monitored real-time communications; 
 program instructions to feed the identified one or more topics and associated real-time communications into a solution efficacy model; 
 program instructions to generate based on one or more calculations by the solution efficacy model, an efficacy rating for the identified real-time communications; and 
 program instructions to generate a prioritization of the identified real-time communications based on the generated efficacy rating. 
   
     
     
         16 . The computer system of  claim 15 , further comprises:
 program instructions to retrieve historical communications;   program instructions to determine one or more topics associated with the retrieved historical communications;   program instructions to determine one or more solutions associated with the determined topics; and   program instructions to train the solution efficacy model based, at least in part, on the determined solutions and determined topics.   
     
     
         17 . The computer system of  claim 16 , further comprises:
 program instructions to feed the identified one or more topics associated with the monitored real-time communications into the trained solution efficacy model; and   program instructions to generate based on one or more calculations by the trained solution efficacy model, an efficacy rating for the fed real-time communications.   
     
     
         18 . The computer system of  claim 15 , wherein generating the prioritization of the identified real-time communications based on the generated efficacy rating, further comprises:
 program instructions to present the identified real-time communications distinguishably from prior communications based on the generated efficacy rating.   
     
     
         19 . The computer system of  claim 18 , wherein presenting the identified real-time communications, further comprises:
 program instructions to transform one or more stylistic elements of the real-time communications based on the generated efficacy rating, wherein stylistic elements are selected from the group consisting of: font, font size, character style, font color, background color, capitalizations, general transparency, and relative transparency; and   program instructions to present the transformed one or more stylistic elements.   
     
     
         20 . The computer system of  claim 15 , wherein the solution efficacy model is a recurrent neural network.