Systems and methods for deriving platform feedback data for dynamic retrieval by downstream subsystems

Abstract

Disclosed are methods, systems, and non-transitory computer-readable medium for deriving platform feedback data from raw feedback data for dynamic retrieval by downstream subsystems. For example, a method may include detecting a return notification trigger of a user, identifying segment data, determining a return notification form identifier based on the segment data, loading an electronic return notification form corresponding to the return notification form identifier, receiving raw feedback data from the user device, deriving platform feedback data from the raw feedback data using a plurality of mappings stored in one or more electronic mapping databases, and storing the platform feedback data in at least one of a feedback service component and a return notification service component, in one or more formats configured for retrieval by one or more downstream subsystems associated with managing and/or analyzing the one or more wearable items.

1 - 20 . (canceled) 
     
     
         21 . A computer-implemented method for generating platform feedback data from raw feedback data for dynamic retrieval by downstream subsystems of a subscription electronic transactions platform, the method comprising:
 detecting, by one or more processors, a return notification trigger of a user for one or more items physically shipped to the user in response to one or more electronic transactions of the subscription electronic transactions platform;   in response to detecting the return notification trigger, identifying, by the one or more processors, data associated with at least one of the user and the one or more items shipped to the user;   determining, by the one or more processors, a return notification form identifier based on the data, the return notification form identifier uniquely identifying an electronic return notification form to be filled out by the user;   transmitting the electronic return notification form corresponding to the return notification form identifier for display at one or more user interfaces of a user device of the user;   receiving, by the one or more processors, via the electronic return notification form, raw feedback data from the user device relating to the one or more items shipped to the user;   converting, by the one or more processors, the raw feedback data into platform feedback data having a format that is standardized across the subscription electronic transactions platform by parsing the raw feedback data into one or more attributes and deriving the platform feedback data having the format that is standardized across the subscription electronic transactions platform based on the one or more attributes; and   storing, by the one or more processors, the platform feedback data for retrieval by one or more downstream subsystems associated with managing and/or analyzing the one or more items across the subscription electronic transactions platform.   
     
     
         22 . The method of  claim 21 , wherein the return notification trigger comprises at least one of: a user selection to return the one or more items, a user selection to generate a shipping label, and a preconfigured automated trigger. 
     
     
         23 . The method of  claim 21 , wherein transmitting the electronic return notification form corresponding to the return notification form identifier for display at one or more user interfaces of the user device of the user further comprises:
 generating, by the one or more processors, the electronic return notification form, using one or more forms management data sets stored in one or more forms management databases.   
     
     
         24 . The method of  claim 23 , wherein the one or more forms management data sets comprise: a question pool including a plurality of question identifiers, and a question configuration data set including a map matching the return notification form identifier with a set of question identifiers among the plurality of question identifiers. 
     
     
         25 . The method of  claim 21 , wherein transmitting the electronic return notification form corresponding to the return notification form identifier for display at one or more user interfaces of the user device of the user further comprises:
 retrieving the electronic return notification form, by querying one or more databases using the return notification form identifier.   
     
     
         26 . The method of  claim 21 , wherein converting the raw feedback data into platform feedback data having the format that is standardized across the subscription electronic transactions platform further comprises:
 deriving the platform feedback data having the format that is standardized across the subscription electronic transactions platform based on the one or more attributes using one or more predefined mappings, wherein the one or more predefined mappings comprise: a first map that matches the return notification form identifier to a platform form identifier, a second map that matches one or more return notification form question identifiers to one or more platform question identifiers, and a third map that matches one or more return notification form answer identifiers to one or more platform answer identifiers.   
     
     
         27 . The method of  claim 21 , wherein converting the raw feedback data into platform feedback data having the format that is standardized across the subscription electronic transactions platform further comprises:
 using one or more predefined mappings stored in one or more electronic mapping databases by   communicating with the one or more predefined mappings via an application programming interface.   
     
     
         28 . A computer system for generating platform feedback data from raw feedback data for dynamic retrieval by downstream subsystems of a subscription electronic transactions platform, the computer system comprising:
 a memory having processor-readable instructions stored therein; and   at least one processor configured to access the memory and execute the processor-readable instructions, which when executed by the at least one processor configures the at least one processor to perform a plurality of functions, including functions for:   detecting a return notification trigger of a user for one or more items physically shipped to the user in response to one or more electronic transactions of the subscription electronic transactions platform;   in response to detecting the return notification trigger, identifying data associated with at least one of the user and the one or more items shipped to the user;   determining a return notification form identifier based on the data, the return notification form identifier uniquely identifying an electronic return notification form to be filled out by the user;   transmitting the electronic return notification form corresponding to the return notification form identifier for display at one or more user interfaces of a user device of the user;   receiving via the electronic return notification form, raw feedback data from the user device relating to the one or more items shipped to the user;   converting the raw feedback data into platform feedback data having a format that is standardized across the subscription electronic transactions platform by parsing the raw feedback data into one or more attributes and deriving the platform feedback data having the format that is standardized across the subscription electronic transactions platform based on the one or more attributes; and   storing the platform feedback data for retrieval by one or more downstream subsystems associated with managing and/or analyzing the one or more wearable items across the subscription electronic transactions platform.   
     
     
         29 . The system of  claim 28 , wherein the return notification trigger comprises at least one of: a user selection to return the one or more items, a user selection to generate a shipping label, and a preconfigured automated trigger. 
     
     
         30 . The system of  claim 28 , wherein transmitting the electronic return notification form corresponding to the return notification form identifier for display at one or more user interfaces of the user device of the user further comprises:
 generating the electronic return notification form, using one or more forms management data sets stored in one or more forms management databases.   
     
     
         31 . The system of  claim 30 , wherein the one or more forms management data sets comprise: a question pool including a plurality of question identifiers, and a question configuration data set including a map matching the return notification form identifier with a set of question identifiers among the plurality of question identifiers. 
     
     
         32 . The system of  claim 28 , wherein transmitting the electronic return notification form corresponding to the return notification form identifier for display at one or more user interfaces of the user device of the user further comprises:
 retrieving the electronic return notification form, by querying one or more databases using the return notification form identifier.   
     
     
         33 . The system of  claim 28 , wherein converting the raw feedback data into platform feedback data having the format that is standardized across the subscription electronic transactions platform further comprises:
 deriving the platform feedback data having the format that is standardized across the subscription electronic transactions platform based on the one or more attributes using one or more predefined mappings, wherein the one or more predefined mappings comprise:   a first map that matches the return notification form identifier to a platform form identifier, a second map that matches one or more return notification form question identifiers to one or more platform question identifiers, and a third map that matches one or more return notification form answer identifiers to one or more platform answer identifiers.   
     
     
         34 . The system of  claim 28 , wherein converting the raw feedback data into platform feedback data having the format that is standardized across the subscription electronic transactions platform further comprises:
 using one or more predefined mappings stored in one or more electronic mapping databases by   communicating with the one or more predefined mappings via an application programming interface.   
     
     
         35 . A non-transitory computer-readable medium containing instructions for generating platform feedback data from raw feedback data for dynamic retrieval by downstream subsystems of a subscription electronic transactions platform, comprising:
 detecting a return notification trigger of a user for one or more items physically shipped to the user in response to one or more electronic transactions of the subscription electronic transactions platform;   in response to detecting the return notification trigger, identifying data associated with at least one of the user and the one or more items shipped to the user;   determining a return notification form identifier based on the data, the return notification form identifier uniquely identifying an electronic return notification form to be filled out by the user;   transmitting the electronic return notification form corresponding to the return notification form identifier for display at one or more user interfaces of a user device of the user;   receiving via the electronic return notification form, raw feedback data from the user device relating to the one or more items shipped to the user;   converting the raw feedback data into platform feedback data having a format that is standardized across the subscription electronic transactions platform by parsing the raw feedback data into one or more attributes and deriving the platform feedback data having the format that is standardized across the subscription electronic transactions platform based on the one or more attributes; and   storing the platform feedback data for retrieval by one or more downstream subsystems associated with managing and/or analyzing the one or more items across the subscription electronic transactions platform.   
     
     
         36 . The non-transitory computer-readable medium of  claim 35 , wherein the return notification trigger comprises at least one of: a user selection to return the one or more items, a user selection to generate a shipping label, and a preconfigured automated trigger. 
     
     
         37 . The non-transitory computer-readable medium of  claim 35 , wherein transmitting the electronic return notification form corresponding to the return notification form identifier for display at one or more user interfaces of the user device of the user further comprises:
 generating the electronic return notification form, using one or more forms management data sets stored in one or more forms management databases.   
     
     
         38 . The non-transitory computer-readable medium of  claim 37 , wherein the one or more forms management data sets comprise: a question pool including a plurality of question identifiers, and a question configuration data set including a map matching the return notification form identifier with a set of question identifiers among the plurality of question identifiers. 
     
     
         39 . The non-transitory computer-readable medium of  claim 35 , wherein transmitting the electronic return notification form corresponding to the return notification form identifier for display at one or more user interfaces of the user device of the user further comprises:
 retrieving the electronic return notification form, by querying one or more databases using the return notification form identifier.   
     
     
         40 . The non-transitory computer-readable medium of  claim 35 , wherein converting the raw feedback data into platform feedback data having the format that is standardized across the subscription electronic transactions platform further comprises:
 deriving the platform feedback data having the format that is standardized across the subscription electronic transactions platform based on the one or more attributes using one or more predefined mappings, wherein the one or more predefined mappings comprise:   a first map that matches the return notification form identifier to a platform form identifier, a second map that matches one or more return notification form question identifiers to one or more platform question identifiers, and a third map that matches one or more return notification form answer identifiers to one or more platform answer identifiers.