Information processing apparatus, information processing method, and storage medium

Abstract

An information processing apparatus in the present invention includes: an acquisition unit that acquires, from a captured image obtained by capturing a passenger who is boarding on an airplane and has not yet passed through a boarding gate corresponding to the airplane, biometric information of the passenger; a specifying unit that specifies boarding reservation information regarding the boarding by using the acquired biometric information; and an output unit that outputs information used for supporting a procedure of the passenger at the boarding gate based on the specified boarding reservation information.

1 . An information processing apparatus comprising:
 a memory configured to store instructions; and   a processor configured to execute the instructions to:   acquire, from a captured image obtained by capturing a passenger who is boarding on an airplane and has not yet passed through a boarding gate corresponding to the airplane, biometric information of the passenger;   specify boarding reservation information regarding the boarding by using the acquired biometric information; and   output information used for supporting a procedure of the passenger at the boarding gate based on the specified boarding reservation information.   
     
     
         2 . The information processing apparatus according to  claim 1 , wherein the processor is further configured to execute the instructions to:
 issue a token ID corresponding to registered biometric information of the passenger for each passenger and associates the registered biometric information with the boarding reservation information in advance via the token ID; and   specify the boarding reservation information on the passenger based on the token ID corresponding to the registered biometric information successfully matched with the biometric information.   
     
     
         3 . The information processing apparatus according to  claim 1 , wherein the information includes priority in a procedure of the passenger performed at the boarding gate. 
     
     
         4 . The information processing apparatus according to  claim 3 ,
 wherein the boarding reservation information includes a class of a seat in the airplane or a category of the passenger set by an airline company, and   wherein the processor is further configured to execute the instructions to output the priority based on the class or the category.   
     
     
         5 . The information processing apparatus according to  claim 4 , wherein the processor is further configured to execute the instructions to output a waiting place prepared for boarding corresponding to the priority. 
     
     
         6 . The information processing apparatus according to  claim 5 , wherein the processor is further configured to execute the instructions to:
 when a person having different priority from the priority corresponding to the waiting place is included in passengers waiting in the waiting place, output the information that suggests guide to another waiting place corresponding to the priority of the person.   
     
     
         7 . The information processing apparatus according to  claim 3 ,
 wherein the boarding reservation information further includes registered information regarding a predetermined accompanying person, and   wherein the processor is further configured to execute the instructions to output the priority based on whether or not the accompanying person is present.   
     
     
         8 . The information processing apparatus according to  claim 7 ,
 wherein the processor is further configured to execute the instructions to:   acquire another biometric information of the passenger from another captured image obtained by capturing the passenger at the boarding gate;   specify the boarding reservation information on the passenger by using the another biometric information; and   when the accompanying person recorded in the specified boarding reservation information is not included in the another captured image, output the information that suggests a check operation with respect to the accompanying person.   
     
     
         9 . The information processing apparatus according to  claim 7 ,
 wherein the processor is further configured to execute the instructions to:   acquire another biometric information of the passenger from another captured image obtained by capturing the passenger at the boarding gate;   specify the boarding reservation information on the passenger by using the another biometric information; and   when the accompanying person recorded in the specified boarding reservation information and a detected person detected together with the passenger in the another captured image are not the same, output the information that suggests a check operation with respect to the accompanying person.   
     
     
         10 . The information processing apparatus according to  claim 1 ,
 wherein the processor is further configured to execute the instructions to:   specify each boarding reservation information on the passenger by using the biometric information of all passengers included in the captured image; and   output a list screen including the specified boarding reservation information.   
     
     
         11 . The information processing apparatus according to  claim 1 ,
 wherein the processor is further configured to execute the instructions to:   specify the boarding reservation information by using the biometric information of the passenger specified on a screen displaying the captured image; and   output the specified boarding reservation information on the screen.   
     
     
         12 . The information processing apparatus according to  claim 1 , wherein the processor is further configured to execute the instructions to:
 input an extraction condition of the passenger; and   extract the passenger corresponding to the boarding reservation information satisfying the extraction condition out of passengers included in the captured image.   
     
     
         13 . The information processing apparatus according to  claim 1 , wherein the processor is further configured to execute the instructions to:
 out of images captured by an image capture device arranged in an airport, select an image from which the biometric information of the passenger to be searched for is acquired; and   output positional information on the passenger in the airport based on the selected image.   
     
     
         14 . An information processing method comprising:
 acquiring, from a captured image obtained by capturing a passenger who is boarding on an airplane and has not yet passed through a boarding gate corresponding to the airplane, biometric information of the passenger;   specifying boarding reservation information regarding the boarding by using the acquired biometric information; and   outputting information used for supporting a procedure of the passenger at the boarding gate based on the specified boarding reservation information.   
     
     
         15 . A non-transitory storage medium storing a program that causes a computer to perform:
 acquiring, from a captured image obtained by capturing a passenger who is boarding on an airplane and has not yet passed through a boarding gate corresponding to the airplane, biometric information of the passenger;   specifying boarding reservation information regarding the boarding by using the acquired biometric information; and   outputting information used for supporting a procedure of the passenger at the boarding gate based on the specified boarding reservation information.